<![CDATA[Gateway disconnects]]>My friend has a couple reolink cameras using the sub stream. I can have the echo show play them, then go to the home screen and try to play again and it won’t play. I then have to restart the gateway. Only seems to be the reolinks. I can switch between reolinks and other cameras with no problems. Thanks!

]]>https://forum.monoclecam.com/topic/128/gateway-disconnectsRSS for NodeTue, 08 Sep 2026 00:47:45 GMTFri, 01 Mar 2019 20:04:01 GMT60<![CDATA[Reply to Gateway disconnects on Mon, 04 Mar 2019 13:47:16 GMT]]>@cmjanus

Typically @tunnel works fine on most Reolink cameras. However, you can try @proxy to see if it helps. @proxy along with @hangup would ensure clean sessions on each Alexa request. @hangup does not have any impact when using @tunnel.

]]>https://forum.monoclecam.com/post/275https://forum.monoclecam.com/post/275Mon, 04 Mar 2019 13:47:16 GMT<![CDATA[Reply to Gateway disconnects on Sun, 03 Mar 2019 20:07:13 GMT]]>@Monocle my understanding was you had to use @tunnel for reolink cameras. Your saying use @proxy instead? Thanks.

]]>https://forum.monoclecam.com/post/271https://forum.monoclecam.com/post/271Sun, 03 Mar 2019 20:07:13 GMT<![CDATA[Reply to Gateway disconnects on Sun, 03 Mar 2019 19:53:55 GMT]]>@cmjanus

If you are using @proxy you can try adding @hangup in addition; this will force a closure of the RTSP session with the camera each time Alexa disconnects. Without this @proxy will try to keep the session around for a while for potential re-use.

Thanks, Robert

]]>https://forum.monoclecam.com/post/270https://forum.monoclecam.com/post/270Sun, 03 Mar 2019 19:53:55 GMT<![CDATA[Reply to Gateway disconnects on Sun, 03 Mar 2019 19:25:07 GMT]]>@Monocle I changed the name of the manufacturer, I used @tunnel and even tried @noaudio. Still no luck

]]>https://forum.monoclecam.com/post/269https://forum.monoclecam.com/post/269Sun, 03 Mar 2019 19:25:07 GMT<![CDATA[Reply to Gateway disconnects on Sun, 03 Mar 2019 18:04:30 GMT]]>@cmjanus

Are you using the @proxy tag or @tunnel tag? If using @proxy, then try @tunnel.

Thanks, Robert

]]>https://forum.monoclecam.com/post/268https://forum.monoclecam.com/post/268Sun, 03 Mar 2019 18:04:30 GMT