Unknowed brand IPcam



  • @Tueftler

    Can you validate the audio and video codecs using VLC while viewing the camera stream? Please see: https://monoclecam.com/troubleshoot/validate-codecs

    Just post back a screenshot of what you see for the audio and video channels.

    Thanks, Robert



  • This post is deleted!


  • Can I give more information, so that it works?



  • @Tueftler

    The video codec looks correct and the audio codec is G.711 which is supported, but Alexa devices seem to be picky about them and have trouble with some.

    Which Alexa devices are you using to try and view the stream?

    Here is a good place to start when troubleshooting – its possible that you may need to install and try using out Monocle Gateway software to test using some of the special tags to remove the audio channel from the stream. Details are on the page below:
    https://monoclecam.com/tips

    Thanks, Robert



  • It is Echo Show 1. Generation
    I have try the gateway and in the device withe the Tag @tunnel also @proxy



  • @Tueftler

    Echo Show 1 – OK, good, this is one of the more compatible Alexa devices for most IP camera streams.

    Can you share the log file from the gateway where you are using the @tunnel tag?
    Did you these tags together @tunnel, @noaudio?

    Thanks, Robert



  • i have also Tryed this config…

    Kameraconfig.jpg
    in the log stay this…

    
    -------------------------------------------------
    MONOCLE RUNTIME ENVIRONMENT
    -------------------------------------------------
    VERSION   = 0.0.4
    OS/ARCH   = win32\ia32
    PROCESS   = monocle-gateway (PID=668)
    TIMESTAMP = 2019-07-15T16:51:40.084Z
    
    -------------------------------------------------
    MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
    -------------------------------------------------
    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=7232)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]
    
    -------------------------------------------------
    MONOCLE RTSP SERVICE - INITIALIZED
    -------------------------------------------------
    FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    HOST = 192.168.2.87
    PORT = 443
    -------------------------------------------------
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : a19ce770-e00e-4b66-8072-249f9e192b03
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T16:52:39.008Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test1/PRIMARY]; (STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7)
    2019-07-15T16:52:39.053Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
    2019-07-15T16:52:39.054Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
    }
    2019-07-15T16:52:39.057Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T16:52:39.058Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 16:52:39 GMT"
    }
    2019-07-15T16:52:40.085Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : d6b07a6c-7535-45e5-acc6-fad87c6d4ea0
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 4ccbeea4-ba9d-4584-9327-63d3be2565be
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T16:53:40.092Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : a2b656b4-46ad-4094-a650-fdc6537c2366
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T16:54:22.252Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test2/PRIMARY]; (STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc)
    2019-07-15T16:54:22.272Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
    2019-07-15T16:54:22.273Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
    }
    2019-07-15T16:54:22.277Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T16:54:22.278Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 16:54:22 GMT"
    }
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 6f2497bf-c53f-43a3-b7cc-65065b770f1a
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 7736e6e8-33ea-4dcf-9c9a-a371239f7312
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T16:54:40.096Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES
    2019-07-15T16:54:40.096Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
    2019-07-15T16:55:40.097Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 1 MINUTES
    2019-07-15T16:55:40.097Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 7ae753c6-14fd-4578-8f02-1cf9353f3ab9
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : d3e4297a-2170-49d4-8f38-7dd4e9e6a11c
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : dec1e398-8a7b-46dd-bfd6-3c8121893520
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 331de295-0a94-4186-94a6-6be0a19c98b1
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 39ec340d-080b-476d-84c6-38bf1a2856ac
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 5178475d-5399-489b-a13d-adb51db159b5
     - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T16:56:40.103Z [INFO]  [RTSP PROXY] DE-REGISTERING STREAM [test1/PRIMARY]; NO LONGER IN USE
    2019-07-15T16:56:40.104Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES
    2019-07-15T16:56:40.108Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
    2019-07-15T16:56:40.109Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
    }
    2019-07-15T16:56:40.181Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T16:56:40.182Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 16:56:40 GMT"
    }
    2019-07-15T16:57:40.256Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 1 MINUTES
    2019-07-15T16:58:40.344Z [INFO]  [RTSP PROXY] DE-REGISTERING STREAM [test2/PRIMARY]; NO LONGER IN USE
    2019-07-15T16:58:40.375Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
    2019-07-15T16:58:40.376Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
    }
    2019-07-15T16:58:40.394Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T16:58:40.394Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 16:58:40 GMT"
    }
    [RTSP Server Stopping]
    [RTSP Server Stopped]
    [Monocle Stopping]
    [Monocle Stopped]
    [RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
    
    


  • and also with the Tag @tunnel

    Kameraconfig1.jpg

    and the log

    -------------------------------------------------
    MONOCLE RUNTIME ENVIRONMENT
    -------------------------------------------------
    VERSION   = 0.0.4
    OS/ARCH   = win32\ia32
    PROCESS   = monocle-gateway (PID=4824)
    TIMESTAMP = 2019-07-15T17:07:47.971Z
    
    -------------------------------------------------
    MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
    -------------------------------------------------
    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=5400)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]
    
    -------------------------------------------------
    MONOCLE RTSP SERVICE - INITIALIZED
    -------------------------------------------------
    FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    HOST = 192.168.2.87
    PORT = 443
    -------------------------------------------------
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 61618ad3-fc24-4313-a9d5-1fb3b8c92c48
     - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : e66c196c-cbe1-46be-9146-fb3a93fcbf77
     - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : b42a283b-8909-4faa-8cc4-4b9cdee699bf
     - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 48e1cb36-94e7-4e92-8d73-65ff90e6adad
     - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : ba9bd87f-56e9-4312-9c29-732d3c4f163d
     - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : d9d0c74d-1662-4d8f-8779-18397a145514
     - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : f5b3a06c-b2e6-4b78-81e7-262c1f3674e0
     - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 319bce7b-6755-414b-81fe-bfe2ab27da82
     - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 196ef978-6570-4dcc-a13e-03947aa10689
     - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    [RTSP Server Stopping]
    [RTSP Server Stopped]
    [Monocle Stopping]
    [Monocle Stopped]
    [RTSP Proxy Stopped] CODE=3221225786; SIGNAL=null
    
    


  • @Tueftler

    Thanks for the logs, I do see an immediate problem.

    The Alexa device is never establishing a connection to the Monocle Gateway.

    We see this:

    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : a19ce770-e00e-4b66-8072-249f9e192b03
     - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    

    which suggests that the Monocle Gateway is properly connected to your Monocle account and the Alexa Cloud Service is telling us that a camera request has been made – so your Alexa account is linked properly.

    However, what we would expect to see next are some TCP socket requests from the Alexa devices on your network. So this is telling us that the Alexa devices are not able to access the Monocle Gateway.

    So a couple of things to check … if you computer running the gateway has a firewall, make sure to either disable it (while testing ) or better yet add an exception allowing Monocle Gateway to listen on port 443.

    Make sure both the Monocle Gateway and your Alexa devices are on the same network. If Alexa is on a Guest network or a different VLAN that is isolated from the Monocle Gateway, that would cause this type of problem.

    Next, it could be a DNS REBINDING issue. Some routers block DNS REBINDING which would cause an issue for Monocle Gateway as the Alexa devices requesting the gateway would never find it on your local network. More on DNS REBINDING here: https://monoclecam.com/monocle-gateway/troubleshooting/dns-rebinding

    Thanks, Robert



  • so now i have disabeld the windows firewall, but te settings looks okay

    firewall.jpg

    -------------------------------------------------
    MONOCLE RUNTIME ENVIRONMENT
    -------------------------------------------------
    VERSION   = 0.0.4
    OS/ARCH   = win32\ia32
    PROCESS   = monocle-gateway (PID=5136)
    TIMESTAMP = 2019-07-15T17:46:30.923Z
    
    -------------------------------------------------
    MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
    -------------------------------------------------
    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=2028)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]
    
    -------------------------------------------------
    MONOCLE RTSP SERVICE - INITIALIZED
    -------------------------------------------------
    FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    HOST = 192.168.2.87
    PORT = 443
    -------------------------------------------------
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : af4f5729-446e-4a7e-8a19-eabd06720ba4
     - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @proxy
    -------------------------------------------------
    
    2019-07-15T17:46:43.556Z [INFO]  [RTSP PROXY] REGISTERING STREAM [Garten/PRIMARY]; (STREAM:df443cff-97a9-45ac-a21d-9768d4674f63)
    2019-07-15T17:46:43.582Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
    2019-07-15T17:46:43.582Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:df443cff-97a9-45ac-a21d-9768d4674f63"
    }
    2019-07-15T17:46:43.585Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T17:46:43.585Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 17:46:43 GMT"
    }
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 19c084b4-b2d1-43b7-a9a4-aec57f6a7503
     - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 5d409048-f425-4b0c-b0dd-031b81d6320e
     - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 30295a24-8ada-4199-85df-1ad85a62c89b
     - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T17:46:56.815Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test1/PRIMARY]; (STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7)
    2019-07-15T17:46:56.833Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
    2019-07-15T17:46:56.833Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
    }
    2019-07-15T17:46:56.839Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T17:46:56.840Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 17:46:56 GMT"
    }
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 986e67d3-e802-4b50-96f6-29e516d48c05
     - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 03f7d515-9347-43bf-97d2-fa5b33decebb
     - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 79beeb6b-adc6-4f69-88da-80206a3824ff
     - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T17:47:27.100Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test2/PRIMARY]; (STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc)
    2019-07-15T17:47:27.105Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
    2019-07-15T17:47:27.105Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
      "cseq": "1",
      "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
    }
    2019-07-15T17:47:27.106Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
    2019-07-15T17:47:27.106Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
      "cseq": "1",
      "date": "Mon, Jul 15 2019 17:47:27 GMT"
    }
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 3a3e9786-a5ac-4aa9-80e0-dbba2e455feb
     - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 9c386d37-1d76-4d0a-82d7-0b485b89df7f
     - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@proxy
    -------------------------------------------------
    
    2019-07-15T17:47:30.927Z [INFO]  [RTSP PROXY] STREAM [Garten/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
    2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
    2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
    [RTSP Server Stopping]
    [RTSP Server Stopped]
    [Monocle Stopping]
    [Monocle Stopped]
    [RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
    


  • Ping Test, DNS test

    C:\>ping 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    
    Ping wird ausgeführt für 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io [192.168
    .2.87] mit 32 Bytes Daten:
    Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
    Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
    Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
    Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
    
    Ping-Statistik für 192.168.2.87:
        Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
        (0% Verlust),
    Ca. Zeitangaben in Millisek.:
        Minimum = 0ms, Maximum = 0ms, Mittelwert = 0ms
    


  • @Tueftler

    OK. looks like DNS REBINDING may not be the issue.
    Also try rebooting the Alexa devices — if there is a DNS related issue – she seems to cache DNS records for a long time.

    So the core issue still remains – for some reason the Alexa devices are not successfully making the inbound (TPC/RTSP) requests to the Monocle Gateway instance. Also, lets just test with “@tunnel” until we actually see inbound TCP connections and requests from the Alexa devices — less junk in the log file.

    Thanks, Robert



  • Here is an example of what we are looking for (see example log below). Look at the RTSP CLIENT and ENDPOINT messages that follow the “INITIALIZE” block.

    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Kitchen
    -------------------------------------------------
     - NAME  : Kitchen
     - LABEL : PRIMARY
     - URL   : rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
     - UUID  : STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524
     - SESS  : d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
     - MODIF : Fri Jun 28 2019 12:26:37 GMT-0400 (Eastern Daylight Time)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    2019-07-15T18:30:18.861Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT SOCKET CONNECTED
    2019-07-15T18:30:18.991Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT ATTACHED TO STREAM: Kitchen (STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524)
    2019-07-15T18:30:18.995Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP ENDPOINT SOCKET CONNECTED {camera-kitchen-wifi:554}
    2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://ef231161-9698-486f-8686-19d565749c09.mproxy.io:443/STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524?session=d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
    2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
      "cseq": "1"
    }
    2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
    2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
      "cseq": "1"
    }
    
    


  • so i have Reboot the EchoShow and then testet with the Tag @tunnel

    -------------------------------------------------
    MONOCLE RUNTIME ENVIRONMENT
    -------------------------------------------------
    VERSION   = 0.0.4
    OS/ARCH   = win32\ia32
    PROCESS   = monocle-gateway (PID=7140)
    TIMESTAMP = 2019-07-16T08:52:47.044Z
    
    -------------------------------------------------
    MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
    -------------------------------------------------
    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=3200)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]
    
    -------------------------------------------------
    MONOCLE RTSP SERVICE - INITIALIZED
    -------------------------------------------------
    FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    HOST = 192.168.2.87
    PORT = 443
    -------------------------------------------------
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 181e1901-a846-41c5-9002-38220b68dd58
     - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : bcce9668-7ac4-4a4f-b729-09d83ec6e0a4
     - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Garten
    -------------------------------------------------
     - NAME  : Garten
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
     - SESS  : 04665976-aad4-4e5d-9f8d-b9dac641e1d5
     - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 5d8a6595-153f-443b-8877-8277e901a804
     - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : af9e99c6-010e-4bc9-8996-30f7c08d3768
     - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test1
    -------------------------------------------------
     - NAME  : test1
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
     - SESS  : 76671991-0b69-43c2-ac0a-3e1d1ce9564b
     - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @noaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 66897bcc-c3e9-44f9-bb13-badc3dafa177
     - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 627d1ed5-1add-41de-9848-ec35888eba5f
     - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  test2
    -------------------------------------------------
     - NAME  : test2
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
     - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
     - SESS  : 8dae8c32-8973-494e-9c72-9ca27df648e6
     - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
     - TAGS  : @fixaudio,@tunnel
    -------------------------------------------------
    
    [RTSP Server Stopping]
    [RTSP Server Stopped]
    [Monocle Stopping]
    [Monocle Stopped]
    [RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
    
    


  • @Tueftler

    Still no incoming TCP connections from Alexa devices.

    We have to try to narrow down why Alexa can’t connect. In all cases like this that we have seen, it always comes down to some networking or firewall related issue.

    From another computer (not the one running Monocle Gateway) on your network try this command:

    NOTE
    You may have to install OpenSSL if you system does not come with it pre-installed. Here is the link to a Windows installer if you are running Windows: http://gnuwin32.sourceforge.net/packages/openssl.htm

    openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443 
    

    If the command is successful, it will print out information about the SSL certificate received from the Monocle Gateway. Additionally, in the Monocle Gateway log you should see something like this with the IP address from the computer you are running the command on:

    2019-07-16T16:12:59.568Z [WARN] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET TIMEOUT
    2019-07-16T16:12:59.570Z [INFO] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET CLOSED

    All we are trying to to is validate that the server running Monocle Gateway is allowing incoming connections from other nodes on your network.



  • I am not at home yet, but I have made a VPN connection from my Mobile phone to my Fritzbox and have Then made a Putty connection to my Raspberry PI. Then I have made the test with this output.

    Linux FhemServer 4.14.79-v7+ #1159 SMP Sun Nov 4 17:50:20 GMT 2018 armv7l
    
    The programs included with the Debian GNU/Linux system are free software;
    the exact distribution terms for each program are described in the
    individual files in /usr/share/doc/*/copyright.
    
    Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
    permitted by applicable law.
    Last login: Wed Jul 10 21:42:55 2019 from 192.168.2.73
    root@FhemServer:~# openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
    CONNECTED(00000003)
    depth=2 O = Digital Signature Trust Co., CN = DST Root CA X3
    verify return:1
    depth=1 C = US, O = Let's Encrypt, CN = Let's Encrypt Authority X3
    verify return:1
    depth=0 CN = *.mproxy.io
    verify return:1
    ---
    Certificate chain
     0 s:/CN=*.mproxy.io
       i:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
    -----BEGIN CERTIFICATE-----
    MIIFTjCCBDagAwIBAgISA0txqJQBvCxIB1rUs4MhJfjtMA0GCSqGSIb3DQEBCwUA
    MEoxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MSMwIQYDVQQD
    ExpMZXQncyBFbmNyeXB0IEF1dGhvcml0eSBYMzAeFw0xOTA2MDQxMzM5NDRaFw0x
    OTA5MDIxMzM5NDRaMBYxFDASBgNVBAMMCyoubXByb3h5LmlvMIIBIjANBgkqhkiG
    9w0BAQEFAAOCAQ8AMIIBCgKCAQEAvdSZ3VjowZQp8Qh6E4ey4iwTmwBOIl5Ioc4u
    unNlFBsIomTQ2ewKUA9UGypF1P3D1P1/+RPELvHmFpkDyck1y2DU/3t0D30hy6O7
    t18oUiV9oFC9RmKg5+bv5yx3vNYuvu413qK8m6lTYjSlGk7Owq45p3CSP9odpb/c
    cPCW/JcnrtW/6NXdmODqrAyuFe8ugUIqOj5FnOfOHI3lhlYwB07DfB1MODTjwpmE
    ajWYgZUsWSqaTq5ehF0C3WZshfUsM451EIsq7h2/6KX9djlgEOoClXWAT/Fg07eo
    6LQ2I2HPSfhhstNgNOcXUHvWjWLA5SKysOpjrDnH/deVl+lcFQIDAQABo4ICYDCC
    AlwwDgYDVR0PAQH/BAQDAgWgMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcD
    AjAMBgNVHRMBAf8EAjAAMB0GA1UdDgQWBBTTKwBl532p8WiP+O/sLVg8/4Y3ETAf
    BgNVHSMEGDAWgBSoSmpjBH3duubRObemRWXv86jsoTBvBggrBgEFBQcBAQRjMGEw
    LgYIKwYBBQUHMAGGImh0dHA6Ly9vY3NwLmludC14My5sZXRzZW5jcnlwdC5vcmcw
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     7 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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     8 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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     9 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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    ---
    Server certificate
    subject=/CN=*.mproxy.io
    issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
    ---
    No client certificate CA names sent
    Peer signing digest: SHA512
    Server Temp Key: ECDH, P-256, 256 bits
    ---
    SSL handshake has read 16172 bytes and written 302 bytes
    Verification: OK
    ---
    New, TLSv1.2, Cipher is ECDHE-RSA-AES128-GCM-SHA256
    Server public key is 2048 bit
    Secure Renegotiation IS supported
    Compression: NONE
    Expansion: NONE
    No ALPN negotiated
    SSL-Session:
        Protocol  : TLSv1.2
        Cipher    : ECDHE-RSA-AES128-GCM-SHA256
        Session-ID: B9DCC213ABB4EC4890D0E1FAFA23DE9279E7E7203EBBE61A5B0EA6CB3665316D
        Session-ID-ctx:
        Master-Key: 7DC1D1B9CC9BA72ECA24158D09B2CEA59AE70C24D0E5693C7FF31850E7C756CEE909F3B9C1B3AC6ADAB557B9A7865F28
        PSK identity: None
        PSK identity hint: None
        SRP username: None
        TLS session ticket lifetime hint: 300 (seconds)
        TLS session ticket:
        0000 - be 11 62 5c 77 89 90 a1-d8 ba 94 26 5a 22 d2 45   ..b\w......&Z".E
        0010 - 05 9b 2e 72 6f f5 eb 87-ed d3 30 99 61 59 1c 93   ...ro.....0.aY..
        0020 - 2e 06 b9 63 10 7a 82 e3-b4 a8 4a 20 a5 4c 38 4c   ...c.z....J .L8L
        0030 - 6d e3 01 49 66 e0 29 6b-82 17 2a 8a 05 ee 0c 81   m..If.)k..*.....
        0040 - 30 88 db f8 90 d1 6a aa-d6 d0 11 55 2c 7f 88 b4   0.....j....U,...
        0050 - ce a1 ac 46 6b f4 6d 6f-53 e3 36 ff ee 93 0c 7d   ...Fk.moS.6....}
        0060 - 5a 55 e1 e3 8f 80 91 72-aa 7f 61 55 f3 a6 54 1d   ZU.....r..aU..T.
        0070 - a9 18 59 9e 3f 2b 84 b3-6a f4 1d fc af 7a 85 4e   ..Y.?+..j....z.N
        0080 - fe 41 b8 d6 d5 74 4d c1-5e 1e f8 21 66 ab fd 44   .A...tM.^..!f..D
        0090 - e1 e3 42 0e c1 4b 3a 0a-9c 6e 53 bf 37 36 0a c2   ..B..K:..nS.76..
        00a0 - d1 70 b6 87 eb e7 6a 93-70 5c 8a b6 8f 33 d1 8e   .p....j.p\...3..
        00b0 - aa 21 0d 04 71 1e 47 9e-4d 0e 19 75 32 46 88 5c   .!..q.G.M..u2F.\
    
        Start Time: 1563296493
        Timeout   : 7200 (sec)
        Verify return code: 0 (ok)
        Extended master secret: no
    ---``


  • @Tueftler said in Unknowed brand IPcam:

    OK, look like the Monocle Gateway is listening on port 443, not getting blocked by a firewall and you are able to successfully make an external connection to it and obtain its SSL certificate. All looks good.

    So the last thing that is really left is the actual Amazon Alexa devices. Are you sure they are on the same network with access to the Monocle Gateway? Not on a guest or isolated network/VLAN? Unfortunately the Alexa devices are a bit of a black box and we have no way to really know if they are attempting the connection and why they might be failing. We seem to have verified any potential roadblocks that would prevent them from connecting. I fear the only options left are to packet sniff the network and see the traffic between the Alexa device and the Monocle Gateway to see if there is any attempts from Alexa. Does your Fritzbox provide any means for sniffing or packet capture? I use a PFSense router in my environment and there are add-ons that allow me to capture traffic and inspect it.

    I know other users with Fritzbox have had issues with DNS REBINDING, but that does not seem to be a problem in this case because you are able to connect via the DNS hostname.

    Thanks, Robert



  • I must read it again to understand all, because I am German and my technical Englisch is not the best.

    I have installed a terminal on my mobile phone and made the test again via VPN

    The result is this

    openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
    527989941576:error:2008F002:BIO routines:BIO_lookup_ex:system lib:crypto/bio/b_addr.c:710:No address associated with hostname
    connect:errno=0
    $
    


  • Alexa, my Laptop and all other device in same Network Alexa and the Laptop also with the same SSID only the IP Cam is on a second Fritzbox with other SSID but they all in same Network.

    I don’t now if there is a way to record network traffic on the Fritzbox.



  • @Tueftler

    The DNS hostname resolves to your local/private IP address.

    > nslookup 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    Server:		10.1.1.1
    Address:	10.1.1.1#53
    
    Non-authoritative answer:
    Name:	9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
    Address: 192.168.2.87
    

    So if you are testing it over the Internet, it will certainly fail. However, if you are testing over VPN, it should work assuming that your Fritzbox is properly allowing nodes to resolve the local IP address from the DNS hostname. I think the Fritzbox by default will BLOCK this as a DNS REBINDING attempt. Basically some routers like the Fritzbox won’t allow public DNS hostnames to resolve to private IP address on your network – as this could be considered a threat to your network. However in our case, Amazon only allows their Alexa devices to connect to publicly resolvable DNS hostnames – but they can resolve to private addresses. There is nothing technically wrong with doing this, but some routers see this as a potential vulnerability and block these type of DNS queries.

    Its best to perform the PING tests and the OPENSSL test command from another computer on your local network separate from the computer running the Monocle Gateway (or from a computer or device connected via VPN should be fine?).

    Thanks, Robert


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