<![CDATA[Amcrest IP2M-842eb]]>Im getting buffering issues with Amazon Show v1 tried both main and sub cameras

been through forum and all help I can find on google

camera hardwired

any ideas?

thanks

]]>https://forum.monoclecam.com/topic/209/amcrest-ip2m-842ebRSS for NodeFri, 15 May 2026 19:47:00 GMTMon, 15 Jul 2019 14:26:52 GMT60<![CDATA[Reply to Amcrest IP2M-842eb on Tue, 16 Jul 2019 16:36:16 GMT]]>@J9Web

Some Alexa devices require using our Monocle Gateway software running inside your network to facilitate the requirements for newer Amazon devices like the Echo Show 5 and all of the current generation FireTV 4K devices.

I don’t have a recent FireHD 8 to test with, but I suspect its the same issue.

More details here:
https://monoclecam.com/monocle-gateway

The information on this page outlines why this is needed. (albeit for the FireTV 4K – but same reasoning.)
https://forum.monoclecam.com/topic/112/fire-tv-stick-4k-3rd-generation-2018

Thanks, Robert

]]>https://forum.monoclecam.com/post/651https://forum.monoclecam.com/post/651Tue, 16 Jul 2019 16:36:16 GMT<![CDATA[Reply to Amcrest IP2M-842eb on Tue, 16 Jul 2019 08:08:27 GMT]]>@Monocle Got good picture with only occasional buffering on the show but by 8" fire tablet says camera not responding!

Any ideas?
Thank you

]]>https://forum.monoclecam.com/post/646https://forum.monoclecam.com/post/646Tue, 16 Jul 2019 08:08:27 GMT<![CDATA[Reply to Amcrest IP2M-842eb on Mon, 15 Jul 2019 14:53:08 GMT]]>@J9Web

Yes, for some reason, these cameras (many brands, not just Amcrest) seem to continue to include an audio channel in the stream even if its disabled in the camera’s settings and even on camera’s that don’t have a microphone. I’m not suggesting they are sending the real audio stream, but they are including an audio channel in the stream – probably with empty audio. And … Alexa does not like it :-)

]]>https://forum.monoclecam.com/post/632https://forum.monoclecam.com/post/632Mon, 15 Jul 2019 14:53:08 GMT<![CDATA[Reply to Amcrest IP2M-842eb on Mon, 15 Jul 2019 14:39:08 GMT]]>great

no audio on cam but turned setting to none on monocle and perfect

thank you

]]>https://forum.monoclecam.com/post/631https://forum.monoclecam.com/post/631Mon, 15 Jul 2019 14:39:08 GMT<![CDATA[Reply to Amcrest IP2M-842eb on Mon, 15 Jul 2019 14:31:30 GMT]]>@J9Web

Try adjusting the audio codec settings on the camera’s web config.
Here are my audio settings on an 841 model. I had buffering issues with this camera until I dropped the AAC sampling frequency down to 8K.

97ffbe03-f6ef-4c8b-b45e-bb92561a4e69-image.png

]]>https://forum.monoclecam.com/post/630https://forum.monoclecam.com/post/630Mon, 15 Jul 2019 14:31:30 GMT