Hi Robert, Hope you can help with diagnosing my problem. Everything worked prior to reconfiguring my network. Gateway seems to give up establishing a camera stream. Following is a log of my session running on Win10. My PC is on a different subnet than my camera but traffic flows free between through my router. VLC works with this camera. I can ping proxy.io so that doesn’t appear to be the problem. Thanks, Hank. MONOCLE RUNTIME ENVIRONMENT VERSION = 0.0.4 OS/ARCH = win32\x64 PROCESS = monocle-gateway (PID=9144) TIMESTAMP = 2020-07-04T19:43:45.247Z MONOCLE GATEWAY SERVICE (Version: 0.0.4) [Monocle Starting] [Monocle Connecting] [Monocle Started] [RTSP Server Starting] [RTSP Server Listening] (RTSP) [RTSP Server Listening] (RTSP-TLS) [RTSP Proxy Started] (PID=8208) [RTSP Server Listening] (PROXY) [RTSP Server Started] [Monocle Connected] [RTSP Server Registered] MONOCLE RTSP SERVICE - INITIALIZED FQDN = xxxx.mproxy.io HOST = PORT = 443 INITIALIZE RTSP STREAM: Door Bell NAME : Door Bell LABEL : PRIMARY URL : rtsp:// UUID : STREAM:c35da673-1b25-4da5-8568-f87a428429ba SESS : b49865ed-5830-48a4-ba1e-818a2bb5c494 MODIF : Tue Jun 23 2020 11:41:48 GMT-0700 (Pacific Daylight Time) TAGS : @proxy-tcp 2020-07-04T19:45:01.337Z [INFO] [RTSP PROXY] REGISTERING STREAM [Door Bell/PRIMARY]; (STREAM:c35da673-1b25-4da5-8568-f87a428429ba) 2020-07-04T19:45:01.343Z [DEBUG] <RTSP-PROXY> [REQUEST] --> [REGISTER] rtsp:// 2020-07-04T19:45:01.343Z [TRACE] <RTSP-PROXY> [REQUEST] --> [HEADERS] { “cseq”: “1”, “transport”: “reuse_connection=0;preferred_delivery_protocol=interleaved;proxy_url_suffix=STREAM:c35da673-1b25-4da5-8568-f87a428429ba;username=xxxxx;password=xxxx” } 2020-07-04T19:45:01.345Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined) 2020-07-04T19:45:01.345Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] { “cseq”: “1”, “date”: “Sat, Jul 04 2020 19:45:01 GMT” } 2020-07-04T19:45:45.266Z [INFO] [RTSP PROXY] STREAM [Door Bell/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES 2020-07-04T19:46:45.274Z [INFO] [RTSP PROXY] STREAM [Door Bell/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES 2020-07-04T19:47:45.279Z [INFO] [RTSP PROXY] STREAM [Door Bell/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES