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    RLC-410-5MP - Unable to show on Echo Show [PENDING]

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    • D
      DavinD last edited by Monocle

      Banging my head here. After asking Lady A to show me the front door, I get a long pause and a hmm, camera is not responding.

      Settings on the Web Portal are…

      Manufacturer: Reolink
Model: RLC-410-5MP
URL: rtsp://192.168.0.142:554/h264Preview_01_sub (works in VLC)
Authentication: DIGEST
Username: admin
Password: ****
Video Resolution: 640*360
Codec: H264
Audio: AAC
Tags: @tunnel (tried @tunnel, @proxy and just @proxy as well)

      Logs from Gateway

      TIMESTAMP = 2019-12-10T05:58:05.544Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=11688)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = c3247700-ad93-4a4b-949f-d02216371d72.mproxy.io
HOST = 192.168.0.40
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  Front Door
-------------------------------------------------
 - NAME  : Front Door
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.0.142:554/h264Preview_01_sub
 - UUID  : STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63
 - SESS  : 85075940-aaa9-4d49-b5fb-8a6918899ee3
 - MODIF : Mon Dec 09 2019 22:57:57 GMT-0700 (US Mountain Standard Time)
 - TAGS  : @proxy,@tunnel
-------------------------------------------------

2019-12-10T05:58:23.137Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT SOCKET CONNECTED
2019-12-10T05:58:23.266Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT ATTACHED TO STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)
2019-12-10T05:58:23.271Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT SOCKET CONNECTED {192.168.0.142:554}
2019-12-10T05:58:23.275Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://c3247700-ad93-4a4b-949f-d02216371d72.mproxy.io:443/STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63?session=85075940-aaa9-4d49-b5fb-8a6918899ee3
2019-12-10T05:58:23.275Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "1"
}
2019-12-10T05:58:23.277Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.0.142:554/h264Preview_01_sub
2019-12-10T05:58:23.277Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "1"
}
2019-12-10T05:58:23.282Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [401 (Unauthorized)] <cseq=1> (session=undefined)
2019-12-10T05:58:23.283Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "www-authenticate": "Digest realm=\"LIVE555 Streaming Media\", nonce=\"d380fbae59fc64db88fdc3c818bfce23\""
}
2019-12-10T05:58:23.283Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT REQUIRES AUTHENTICATION: Digest realm="LIVE555 Streaming Media", nonce="d380fbae59fc64db88fdc3c818bfce23"
2019-12-10T05:58:23.283Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT ATTEMPTING AUTHENTICATION: DIGEST
2019-12-10T05:58:23.287Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.0.142:554/h264Preview_01_sub
2019-12-10T05:58:23.287Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "1",
  "authorization": "Digest username=\"admin\", realm=\"LIVE555 Streaming Media\", nonce=\"d380fbae59fc64db88fdc3c818bfce23\", uri=\"rtsp://192.168.0.142:554/h264Preview_01_sub\", response=\"d34f40fc3fece02bedbbdbb865acde99\""
}
2019-12-10T05:58:23.329Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-12-10T05:58:23.329Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "content-base": "rtsp://192.168.0.142/h264Preview_01_sub/",
  "content-type": "application/sdp",
  "content-length": "712"
}
2019-12-10T05:58:23.331Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [BODY]
 v=0
o=- 1575834779802955 1 IN IP4 192.168.60.95
s=Session streamed by "preview"
i=h264Preview_01_sub
t=0 0
a=tool:LIVE555 Streaming Media v2013.04.08
a=type:broadcast
a=control:*
a=range:npt=0-
a=x-qt-text-nam:Session streamed by "preview"
a=x-qt-text-inf:h264Preview_01_sub
m=video 0 RTP/AVP 96
c=IN IP4 0.0.0.0
b=AS:500
a=rtpmap:96 H264/90000
a=fmtp:96 packetization-mode=1;profile-level-id=640033;sprop-parameter-sets=Z2QAM6zoCgPZ,aO48sA==
a=control:trackID=1
m=audio 0 RTP/AVP 97
c=IN IP4 0.0.0.0
b=AS:256
a=rtpmap:97 MPEG4-GENERIC/16000
a=fmtp:97 streamtype=5;profile-level-id=15;mode=AAC-hbr;sizelength=13;indexlength=3;indexdeltalength=3;config=1408; profile=1;
a=control:trackID=2

2019-12-10T05:58:23.334Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT AUTHENTICATION SUCCESSFUL: DIGEST
2019-12-10T05:58:23.337Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT SDP APPLIED NTP=NOW-
2019-12-10T05:58:23.340Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-12-10T05:58:23.341Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "content-base": "rtsp://192.168.0.142/h264Preview_01_sub/",
  "content-type": "application/sdp",
  "content-length": "708"
}
2019-12-10T05:58:23.343Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [BODY]
 v=0
o=- 1575834779802955 1 IN IP4 192.168.60.95
s=Session streamed by "preview"
i=h264Preview_01_sub
t=0 0
a=control:*
a=tool:LIVE555 Streaming Media v2013.04.08
a=type:broadcast
a=npt=now-
a=x-qt-text-nam:Session streamed by "preview"
a=x-qt-text-inf:h264Preview_01_sub
m=video 0 RTP/AVP 96
c=IN IP4 0.0.0.0
b=AS:500
a=rtpmap:96 H264/90000
a=fmtp:96 packetization-mode=1;profile-level-id=640033;sprop-parameter-sets=Z2QAM6zoCgPZ,aO48sA==
a=control:trackID=1
m=audio 0 RTP/AVP 97
c=IN IP4 0.0.0.0
b=AS:256
a=rtpmap:97 MPEG4-GENERIC/16000
a=fmtp:97 streamtype=5;profile-level-id=15;mode=AAC-hbr;sizelength=13;indexlength=3;indexdeltalength=3;config=1408; profile=1;
a=control:trackID=2

2019-12-10T05:58:23.357Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [SETUP] rtsp://192.168.0.142/h264Preview_01_sub/trackID=1
2019-12-10T05:58:23.357Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [HEADERS] {
  "transport": "RTP/AVP/TCP;interleaved=0-1",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "2"
}
2019-12-10T05:58:23.361Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [SETUP] rtsp://192.168.0.142/h264Preview_01_sub/trackID=1
2019-12-10T05:58:23.361Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "transport": "RTP/AVP/TCP;interleaved=0-1",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "2",
  "authorization": "Digest username=\"admin\", realm=\"LIVE555 Streaming Media\", nonce=\"d380fbae59fc64db88fdc3c818bfce23\", uri=\"rtsp://192.168.0.142:554/h264Preview_01_sub\", response=\"d34f40fc3fece02bedbbdbb865acde99\""
}
2019-12-10T05:58:23.405Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=2> (session=8286C2E7)
2019-12-10T05:58:23.407Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [HEADERS] {
  "cseq": "2",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "transport": "RTP/AVP/TCP;unicast;destination=192.168.0.40;source=192.168.0.142;interleaved=0-1",
  "session": "8286C2E7"
}
2019-12-10T05:58:23.409Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=2> (session=8286C2E7)
2019-12-10T05:58:23.411Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [HEADERS] {
  "cseq": "2",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "transport": "RTP/AVP/TCP;unicast;destination=192.168.0.40;source=192.168.0.142;interleaved=0-1",
  "session": "8286C2E7"
}
2019-12-10T05:58:23.464Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [SETUP] rtsp://192.168.0.142/h264Preview_01_sub/trackID=2
2019-12-10T05:58:23.467Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [HEADERS] {
  "transport": "RTP/AVP/TCP;interleaved=2-3",
  "session": "8286C2E7",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "3"
}
2019-12-10T05:58:23.469Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [SETUP] rtsp://192.168.0.142/h264Preview_01_sub/trackID=2
2019-12-10T05:58:23.471Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "transport": "RTP/AVP/TCP;interleaved=2-3",
  "session": "8286C2E7",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "3",
  "authorization": "Digest username=\"admin\", realm=\"LIVE555 Streaming Media\", nonce=\"d380fbae59fc64db88fdc3c818bfce23\", uri=\"rtsp://192.168.0.142:554/h264Preview_01_sub\", response=\"d34f40fc3fece02bedbbdbb865acde99\""
}
2019-12-10T05:58:23.513Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=3> (session=8286C2E7)
2019-12-10T05:58:23.515Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [HEADERS] {
  "cseq": "3",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "transport": "RTP/AVP/TCP;unicast;destination=192.168.0.40;source=192.168.0.142;interleaved=2-3",
  "session": "8286C2E7"
}
2019-12-10T05:58:23.517Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=3> (session=8286C2E7)
2019-12-10T05:58:23.517Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [HEADERS] {
  "cseq": "3",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "transport": "RTP/AVP/TCP;unicast;destination=192.168.0.40;source=192.168.0.142;interleaved=2-3",
  "session": "8286C2E7"
}
2019-12-10T05:58:23.570Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [PLAY] rtsp://192.168.0.142/h264Preview_01_sub/
2019-12-10T05:58:23.572Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT REQUEST]  --> [HEADERS] {
  "session": "8286C2E7",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "4"
}
2019-12-10T05:58:23.574Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [PLAY] rtsp://192.168.0.142/h264Preview_01_sub/
2019-12-10T05:58:23.576Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "session": "8286C2E7",
  "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
  "cseq": "4",
  "authorization": "Digest username=\"admin\", realm=\"LIVE555 Streaming Media\", nonce=\"d380fbae59fc64db88fdc3c818bfce23\", uri=\"rtsp://192.168.0.142:554/h264Preview_01_sub\", response=\"d34f40fc3fece02bedbbdbb865acde99\""
}
2019-12-10T05:58:23.614Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=4> (session=8286C2E7)
2019-12-10T05:58:23.614Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [ENDPOINT RESPONSE] <-- [HEADERS] {
  "server": "Rtsp Server/2.0",
  "cseq": "4",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "range": "npt=0.000-",
  "session": "8286C2E7",
  "rtp-info": "url=trackID=1;seq=61240;rtptime=1270677627;ssrc=747ad39c,url=trackID=2;seq=53714;rtptime=2824211487;ssrc=18f5c4fe"
}
2019-12-10T05:58:23.616Z [DEBUG] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=4> (session=8286C2E7)
2019-12-10T05:58:23.618Z [TRACE] [192.168.0.113:50322 <H1D-4h3pr>] [CLIENT RESPONSE] <-- [HEADERS] {
  "server": "Rtsp Server/2.0",
  "cseq": "4",
  "date": "Tue, Dec 10 2019 05:58:23 GMT",
  "range": "npt=now-",
  "session": "8286C2E7",
  "rtp-info": "url=trackID=1;seq=61240;rtptime=1270677627;ssrc=747ad39c,url=trackID=2;seq=53714;rtptime=2824211487;ssrc=18f5c4fe"
}
2019-12-10T05:58:23.620Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT PLAYING MEDIA STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)
2019-12-10T05:58:23.620Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT PLAYING MEDIA STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)
2019-12-10T05:59:27.840Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT SOCKET CLOSED
2019-12-10T05:59:27.842Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT DETACHED FROM STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)
2019-12-10T05:59:27.844Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT SOCKET CLOSED [192.168.0.113:50322 <H1D-4h3pr>]
      Monocle 1 Reply Last reply Reply Quote 0
      • C
        congos last edited by

        Just successfully setup RLC-410 5mp NVR and cameras today with my Echo Show 8. Using gateway with only tunnel tag.

        Settings (In my case using feed #4):

        URL: rtsp://192.168.2.55/h264Preview_04_sub
        MANUFACTURER: Reolink
        AUTH: Digest
        VIDEO RESULTION: 640*480
        TAGS: @tunnel

        D 1 Reply Last reply Reply Quote 0
        • D
          dathomas85 @congos last edited by

          @congos hi what system are you using did u use a monocle.properties file as well as monocle.token. I’m
          Having issues with my token at present I think as it says invalid although I’ve copied it from the website portal.

          1 Reply Last reply Reply Quote 0
          • Monocle
            Monocle @DavinD last edited by

            @DavinD

            Based on the log everything appears to be working.

            • The Monocle Gateway is fully working. (token, network, listeners, etc)
            • The Alexa device is connecting to the gateway. (port 433, SSL, TCP connectoins)
            • The gateway is connecting to the IP camera. (digest auth, RTSP negotiation)
            • RTSP stream setup and playback is completed. (DESCRIBE, SETUP, PLAY)

            However, despite all this success the stream is timing out after just under 1 minute. (see log snippet below)

            --> IP CAMERA PLAYING STREAM ...
2019-12-10T05:58:23.620Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT PLAYING MEDIA STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)

--> IP CAMERA STREAM FORWARED TO ALEXA ...
2019-12-10T05:58:23.620Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT PLAYING MEDIA STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)

--> ALEXA TERMINATES CONNECTION TO GATEWAY ...
2019-12-10T05:59:27.840Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT SOCKET CLOSED
2019-12-10T05:59:27.842Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP CLIENT DETACHED FROM STREAM: Front Door (STREAM:010625b6-4e4d-4bf4-92b1-58395af45e63)

--> GATEWAY TERMINATES CONNECTION TO IP CAMERA ...
2019-12-10T05:59:27.844Z [INFO]  [192.168.0.113:50322 <H1D-4h3pr>] RTSP ENDPOINT SOCKET CLOSED [192.168.0.113:50322 <H1D-4h3pr>]

            It’s the Alexa device that is terminating the connection. Presumably there is something about the stream that Alexa does not like.

            Can you make sure the camera is configured to use H.264 video codec and not H.265. Some of these camera’s use H.265 by default. Base on the log it already looks correct, but let check and make sure.

            You might trying the main stream instead of the sub stream. You may have to lower the stream resolution on the camera itself to 1080P or lower depending on which Alexa device you are using.

            You can try adding @noaudio to the tags so that you have both: @tunnel, @noaudio. This will strip the audio channel from the stream. Alexa is very picky about audio stream, so it may be worth a try without the audio just to see.

            Thanks, Robert

            Monocle: https://monoclecam.com
            Getting Started | Troubleshooting Guide | FAQ | Contact Support

            1 Reply Last reply Reply Quote 0
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