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    Ubiquiti G3 cameras with Echo Show 8

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    • A
      AndyAbbott @LosBoricua last edited by

      @LosBoricua

      That’s great, you have no authentication which I was hoping to try to make things simpler, thanks so much for posting these,

      Just on something else at the moment but I’ll try again in a couple of hours,

      What I don’t understand is how the RTSP feed is outputting at 1080p but the Alexa show 8 is only 720p resolution? I thought that could have been the issue, what are you running the gateway on? Did you have to input any special port forwarding on the UDM as I have IPS turned on?

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        LosBoricua last edited by

        The Eco Show 8 Screen output is only 720p but is able to process a max of 1080p stream but it is downgraded to 720p because of the screen. My G4 camera I have to set them at 720p because UDM Pro does not give you the option for 1080P
        Ubiquiti2.png

        Yes, you have to run authentication off. I’m not bothered by it since I have everything on its own subnet pretty locked down and using the VPN gateway. I had a Dell 3020 Micro that I put a cheap SSD in it, installed Ubuntu, loaded up the gateway, and also loaded Pihole for my DNS Adblocking.

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          AndyAbbott @LosBoricua last edited by

          @LosBoricua

          Still not working, I have copied the exact settings now, it’s a G3 not the pro but I have set the feed to 1080 like you said, Gateway iOS working but when run I get the following back through terminal but Alexa just says “Hmmm the camera isn’t responding”


          INITIALIZE RTSP STREAM: Nursery

          • NAME : Nursery
          • LABEL : PRIMARY
          • URL : rtsp://:7447/dD*lnB
          • UUID : STREAM:45a90211-736b-4969-87e5-ff6ecbbeb2b2
          • SESS : 1617e1b1-40e4-43ae-bf08-2484af39739e
          • MODIF : Tue Apr 28 2020 20:06:47 GMT+0100 (BST)
          • TAGS : @tunnel

          The only other thing I can think is it’s something to do with the security of the UDM but I’m unsure how to set up the relevant rules for that port with me being so new to the platform. Gateway is currently running on my MBP but once I can get it successfully working I will get a Raspberry Pi to run it on

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            spalmisano last edited by

            Have you had any success with this? Im having the same problem on my Echo Show 5, Ubiquiti cameras, and the UDM Pro.

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              LosBoricua last edited by

              Sorry just saw your last response. to rule out the UDM Pro. Have you tried to Open the RTSP stream from your laptop using VLC?

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                AndyAbbott @LosBoricua last edited by

                @LosBoricua

                To let you all know, I have been successful, in the end I didn’t have to play with firewall rules at all. Turns out the gateway on OS X was the problem, I’m now running the gateway on a Raspberry Pi and everything is working fine. The only thing I’m concerned about is there’s no login credentials required to look at the stream

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                  spalmisano @LosBoricua last edited by

                  @LosBoricua Yes, VLC plays the RTSP stream just fine.

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                    AndyAbbott @spalmisano last edited by

                    @spalmisano

                    What OS are you tuning the gateway on?

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                      LosBoricua last edited by

                      Yes, if you can VLC stream it then it is the gateway. Maybe firewall rules on the device you installed the gateway is the issue.

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                        spalmisano @AndyAbbott last edited by

                        @AndyAbbott it’s a Ubuntu 20.04 VM.

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                          AndyAbbott @LosBoricua last edited by

                          @LosBoricua

                          I forgot to say thank you for all your help with the issue!

                          Does ubuntu run a firewall as default? Not familiar with that OS sorry, I was originally running gateway on OS X which when disabling firewall ran correctly but took a lot of fiddling. Now running on Pi behind a very secure network so don’t encounter any issues

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                            LosBoricua last edited by

                            No problem. U have Ubuntu but I think it is Version 18. I think version 20 is not supported.

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                              spalmisano last edited by

                              Ive made sure the built in Ubuntu firewall (ufw) was stopped but still nothing on the Echo Show. I’ll start a new thread with background. Glad you got yours running.

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                                spalmisano last edited by

                                It may not be supported but the gateway is running fine and the logs show an attempt to connect when the Show is asked. Ive narrowed this down to the DNS rebinding issue, but haven’t figured out how to resolve it on the UDM-Pro.

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                                  AndyAbbott @spalmisano last edited by

                                  @spalmisano

                                  FWIW I’m running Pi-Hole for DNS lookup, more than happy to give you any UDM configurations you need though

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                                  • Monocle
                                    Monocle @spalmisano last edited by

                                    @spalmisano

                                    Did you get this sorted? If the router is blocking DNS resolution to *.mproxy.io then that would definitely be an issue. It would not surprise me if a UDM block against DNS REBINDING by default. My PFSense router does and I had to create an exception to allow this hostname to get resolved inside my private network.

                                    Thanks, Robert

                                    Monocle: https://monoclecam.com
                                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                    • Monocle
                                      Monocle @AndyAbbott last edited by

                                      @AndyAbbott

                                      Apologies for the delayed response but I’m glad to see you were able to get it working. I know we started working on an OSX installer but it may not have been released yet – the installer should create the required firewall exceptions to avoid the issue you ran into — although I have seen some odd behaviors where the OSX firewall in the past.

                                      When you say …

                                      “The only thing I’m concerned about is there’s no login credentials required to look at the stream”

                                      What exactly do you mean? The camera not being configured with a password to protect the stream? Or something with the gateway itself?

                                      Thanks, Robert

                                      Monocle: https://monoclecam.com
                                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                        AndyAbbott @Monocle last edited by

                                        @Monocle

                                        That’s right, that the authentication is set to none, this isn’t a problem with the gateway but seems to be with UniFi Protect, I can view the RTSP stream without any login credentials which leaves me questioning how secure it is?

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                                        • Monocle
                                          Monocle @AndyAbbott last edited by

                                          @AndyAbbott

                                          OK, I don’t have any Unifi cameras so I’m not sure why auth has to be disabled on then to get them working. Do you know if they are supposed to support either BASIC or DIGEST authentication?

                                          Thanks, Robert

                                          Monocle: https://monoclecam.com
                                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                            AndyAbbott @Monocle last edited by

                                            @Monocle

                                            In all honesty I’m not sure but I couldn’t get them to work with either of them options selected, I tried creating a user on my UniFi system specifically for the Monocle gateway but couldn’t get it working this way so had to select none in the end

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