• Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Alexa Skill Stopped Working?

    Support
    7
    13
    362
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G
      ggillen last edited by

      Echo Show 2nd Generation
      Amcrest IP4M-1054E Cameras
      Amcrest IP4M-1028E Camera
      Fire TV Cube
      Monocle Gateway

      I am also getting this message today on both my Echo 2nd Gen and Fire TV Cube.

      I disabled the Monocle app and re-enabled. That did not fix the problem.

      I also restarted the Monocle Gateway. No change.

      Cameras are all working. All display on Blue Iris on my PC and on the IP Cam Viewer App on the Fire TV Cube

      1 Reply Last reply Reply Quote 0
      • I
        Irishman last edited by

        Exact same issue but except different Camera type. Ran same tests and same results. I’ve made no changes and everything worked great up to a couple of days ago.

        1 Reply Last reply Reply Quote 0
        • E
          exr90 last edited by

          I am having the exact same problem, started 2 or 3 days ago if memory serves.

          Interestingly, it will work exactly ONE TIME if I change the name of the device inside the Alexa App. But then will not work again afterwards.

          I opened a case with Alexa support, and that was an exercise in futility to put it nicely…

          1 Reply Last reply Reply Quote 0
          • S
            samern last edited by

            Interestingly, I noticed that the skill activation changed to be ‘Show THE xxxxx’ versus ‘Show Me xxxx’ or just ‘Show xxxx’. This happened 3 days ago. If you don’t use THE, Alexa burps

            G 1 Reply Last reply Reply Quote 0
            • G
              ggillen @samern last edited by

              @samern Amazing. That worked.

              Thank you.

              B 1 Reply Last reply Reply Quote 0
              • B
                bk @ggillen last edited by

                I was trouble shooting this yesterday and found I had to add “camera” to the end, works with or without “the”…
                "…Show XXXX Camera "

                1 Reply Last reply Reply Quote 0
                • E
                  exr90 last edited by

                  Confirmed adding “THE” and “CAMERA” solves the problem. What the heck is the point of “THE” though, that makes it hard to use certain names… example: “Show me CHILDNAME’s room camera” becomes “Show me the CHILDNAME’s room camera”.

                  B 1 Reply Last reply Reply Quote 0
                  • I
                    Irishman last edited by

                    I just tried your suggestion and it works! I’m not sure how you figured that out but it’s more intuitive your way. I would think that everyone should be having this same issue. Thanks for letting me know !!!

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      bk @Irishman last edited by

                      I found for what ever it’s worth… the Echo shows didnt care if it was “the” or “camera” or both, but needed one of them or both of them, either and both Syntax worked…

                      The FireTV 4K stick , seemed adding “camera” at the end was the constant fix… “the” , I can’t say it always responded, maybe it’s my NY accent… ;) , but always responded with “camera” at the end as the fix.

                      I 1 Reply Last reply Reply Quote 0
                      • B
                        bk @exr90 last edited by

                        @exr90 Just dont need “the” when always using “camera” at the end… so the “camera” syntax makes more sense in what your commanding Alex to show… not a movie, not a TV show, not a podcast, but a “camera”. I was sort of shocked at the start “camera” wasn’t needed as a qualifier. Some help pages show camera before or after the name of the camera, I haven’t tried that… as in “show me camera kids room” of “show me kids room camera” … the help article from amazon suggested both would work… I havent tried it. but having “camera” at the end as a qualifier makes sense IMHO.

                        1 Reply Last reply Reply Quote 0
                        • I
                          Irishman @bk last edited by

                          It always responds to my North Idaho “Red Neck” accent! Go figure?

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Privacy Policy  |  Terms & Conditions

                          © 2018 shadeBlue, LLC.