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    Unable to connect Reolink Cams with Echo devices

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    • H
      h1ob last edited by

      Hi all,

      I have two Echo devices (Spot and Show 8 ) and two Reolink cams (RLC511 and RLC410). Both are setup in monocle with tag @tunnel and the gateway is running on one of my servers. The service is running fine:

      1.jpg

      Whenever I want to show a stream on one of the Echo devices Alexa says “the camera is not responding”.

      2.jpg

      What I checked so far:

      • Stream URL copied from Monocle WebUI to VLC works fine. VLC will play the stream
      • Port 443 on the gateway is not blocked and I can telnet to the port from another device within my network
        3.jpg
      • The local monocle gateway IP 192.168.10.3 is correct and pingable
      • The FQDN is resolvable (from my local DNS and also from eg. Google DNS) and returns the correct local gateway IP

      Any idea what could be wrong with my setup?

      Thanks and regards

      1 Reply Last reply Reply Quote 0
      • H
        h1ob last edited by

        Hi again,

        I managed to get a step further. Apparently my Router firmware had active DNS Rebind Protection. I have defined a exception for *.mproxy.io. Now at least the connection to the gateway works from my Alexa devices. Unfortunately still Alexa says “the camera is not responding”. During the initial connection negotiation I have a 451 and a 401 error. Can you please help on how to overcome this issue?

        Thanks and regards

        Dez 10 13:19:24 iobroker monocle-gateway[32252]: -------------------------------------------------
Dez 10 13:19:24 iobroker monocle-gateway[32252]: INITIALIZE RTSP STREAM:  Garten

Dez 10 13:19:24 iobroker monocle-gateway[32252]: -------------------------------------------------
Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - NAME  : Garten
Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - LABEL : PRIMARY
Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - URL   : rtsp://192.168.10.230:554/h264Preview_01_main

Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - UUID  : STREAM:e55f9d47-80b5-4a0a-965a-9bc485473ebc
Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - SESS  : ec8a3574-f8c1-44e5-9893-9c3ba61aa67c

Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - MODIF : Tue Dec 10 2019 13:17:59 GMT+0100 (CET)
Dez 10 13:19:24 iobroker monocle-gateway[32252]:  - TAGS  : @tunnel
Dez 10 13:19:24 iobroker monocle-gateway[32252]: -------------------------------------------------

Dez 10 13:19:24 iobroker monocle-gateway[32252]: RTSP STREAM MODIFIED:  Garten
Dez 10 13:19:24 iobroker monocle-gateway[32252]:   Any existing RTSP steams will be shut down
Dez 10 13:19:24 iobroker monocle-gateway[32252]:   and a new stream instance will be registered.

Dez 10 13:19:24 iobroker monocle-gateway[32252]: -------------------------------------------------
Dez 10 13:19:24 iobroker monocle-gateway[32252]: 2019-12-10T12:19:24.029Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.10.230:554/h264Preview_01_main
Dez 10 13:19:24 iobroker monocle-gateway[32252]: 2019-12-10T12:19:24.030Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {

Dez 10 13:19:24 iobroker monocle-gateway[32252]:   "cseq": "1",
Dez 10 13:19:24 iobroker monocle-gateway[32252]:   "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:e55f9d47-80b5-4a0a-965a-9bc485473ebc"

Dez 10 13:19:24 iobroker monocle-gateway[32252]: }
Dez 10 13:19:24 iobroker monocle-gateway[32252]: 2019-12-10T12:19:24.030Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [451 (Invalid parameter)] <cseq=1> (session=undefined)
Dez 10 13:19:24 iobroker monocle-gateway[32252]: 2019-12-10T12:19:24.030Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {

Dez 10 13:19:24 iobroker monocle-gateway[32252]:   "cseq": "1",
Dez 10 13:19:24 iobroker monocle-gateway[32252]:   "date": "Tue, Dec 10 2019 12:19:24 GMT"
Dez 10 13:19:24 iobroker monocle-gateway[32252]: }

Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.518Z [INFO]  [192.168.10.136:52360 <BkB8pWpTH>] RTSP CLIENT SOCKET CONNECTED
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.635Z [INFO]  [192.168.10.136:52360 <BkB8pWpTH>] RTSP CLIENT ATTACHED TO STREAM: Garten (STREAM:e55f9d47-80b5-4a0a-965a-9bc485473ebc)

Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.639Z [INFO]  [192.168.10.136:52360 <BkB8pWpTH>] RTSP ENDPOINT SOCKET CONNECTED {192.168.10.230:554}
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.641Z [DEBUG] [192.168.10.136:52360 <BkB8pWpTH>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://xxxxxxxx.mproxy.io:443/STREAM:e55f9d47-80b5-4a0a-965a-9bc485473ebc?session=ec8a3574-f8c1-44e5-9893-9c3ba61aa67c
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.641Z [TRACE] [192.168.10.136:52360 <BkB8pWpTH>] [CLIENT REQUEST]  --> [HEADERS] {
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "accept": "application/sdp",
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "cseq": "1"
Dez 10 13:19:25 iobroker monocle-gateway[32252]: }

Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.643Z [DEBUG] [192.168.10.136:52360 <BkB8pWpTH>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.10.230:554/h264Preview_01_main
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.644Z [TRACE] [192.168.10.136:52360 <BkB8pWpTH>] [ENDPOINT REQUEST]  --> [HEADERS] {
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "accept": "application/sdp",
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "cseq": "1"

Dez 10 13:19:25 iobroker monocle-gateway[32252]: }
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.651Z [DEBUG] [192.168.10.136:52360 <BkB8pWpTH>] [ENDPOINT RESPONSE] <-- [401 (Unauthorized)] <cseq=1> (session=undefined)
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.651Z [TRACE] [192.168.10.136:52360 <BkB8pWpTH>] [ENDPOINT RESPONSE] <-- [HEADERS] {
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "cseq": "1",
Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "date": "Tue, Dec 10 2019 12:19:25 GMT",

Dez 10 13:19:25 iobroker monocle-gateway[32252]:   "www-authenticate": "Digest realm=\"LIVE555 Streaming Media\", nonce=\"411881da6f77771347de9b459f14db72\""
Dez 10 13:19:25 iobroker monocle-gateway[32252]: }
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.651Z [INFO]  [192.168.10.136:52360 <BkB8pWpTH>] RTSP ENDPOINT REQUIRES AUTHENTICATION: Digest realm="LIVE555 Streaming Media", nonce="411881da6f77771347de9b459f14db72"
Dez 10 13:19:25 iobroker monocle-gateway[32252]: 2019-12-10T12:19:25.652Z [INFO]  [192.168.10.136:52360 <BkB8pWpTH>] RTSP ENDPOINT ATTEMPTING AUTHENTICATION: DIGEST
[...]
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        • T
          thomasgregg last edited by

          I seem to have the very same issue. Could you get it solved in the meantime?

          1 Reply Last reply Reply Quote 0
          • G
            G3ZDM last edited by

            I have 3 Reolink cameras all showing up on request on Echo Show 5, Show 8 and Spot. All I had to do was update the firmware on my RTLC-410, RLC-511 and RLC-423 and then install the Reolink Alexa smart app.
            Monocle was not required. https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa
            https://support.reolink.com/hc/en-us/articles/900000616606-Which-Reolink-Cameras-can-Work-with-Amazon-Alexa
            Update the firmware first…

            Chris Muriel, UK.

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