• Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    I'll try again. ANYONE have any ideas for this? Gateway seems to work but get "Hmmmm the camera isn't responding"

    Support
    4
    14
    417
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Monocle
      Monocle @fredfontaine last edited by

      @fredfontaine

      You are right – I totally overlooked that. I have not seen a user with a monocle-proxy related error on MacOS before. Let me post some additional debug instructions for testing the monocle-proxy executable on a Mac. Thanks, Robert

      Monocle: https://monoclecam.com
      Getting Started | Troubleshooting Guide | FAQ | Contact Support

      1 Reply Last reply Reply Quote 0
      • F
        fredfontaine last edited by

        Thanks a lot!
        Source is http://www.bensoftware.com/securityspy/

        1 Reply Last reply Reply Quote 0
        • F
          fredfontaine last edited by

          Any action on this?
          Should I try streaming directly from the camera rather than going through security spy?

          1 Reply Last reply Reply Quote 0
          • A
            alexandershaw last edited by

            Did you get this to work eventually? I have the same setup - Security spy RTSP streams - but it doesn’t seem to work. I’ve tried with various tags in monocle (@tunnel, @proxy etc.)

            F 1 Reply Last reply Reply Quote 0
            • F
              fredfontaine @alexandershaw last edited by

              @alexandershaw The developer said he would look at it but apparently never did as that was 3 weeks ago.

              "Monocle 21 days ago @fredfontaine

              You are right – I totally overlooked that. I have not seen a user with a monocle-proxy related error on MacOS before. Let me post some additional debug instructions for testing the monocle-proxy executable on a Mac. Thanks, Robert"

              Never received any “debug instructions”.

              A Monocle 2 Replies Last reply Reply Quote 0
              • A
                alexandershaw @fredfontaine last edited by

                @fredfontaine Oh no, that sucks! But thanks for letting me know. Fingers crossed they come up with something… :white_frowning_face:

                Are you using an Echo Show 5 too, by any chance?

                1 Reply Last reply Reply Quote 0
                • Monocle
                  Monocle @fredfontaine last edited by

                  @fredfontaine

                  Apologies for the radio silence. I got pulled away from this project for a few weeks and totally forgot about this issue. If you are still having trouble, I’d be happy to try and help if you are still interested.

                  Thanks, Robert

                  Monocle: https://monoclecam.com
                  Getting Started | Troubleshooting Guide | FAQ | Contact Support

                  1 Reply Last reply Reply Quote 0
                  • K
                    kwijibo00 last edited by

                    Hi,

                    I’m getting the error below when using the @tunnel tag. @proxy gives no ‘Uncaught Exception’ error but never works.

                    I can give you access to the camera stream if that helps? Appreciate any help. Would love to get this working.

                    [ ‘Uncaught Exception’,
                    ‘Cannot read property ‘match’ of null’ ]
                    2020-08-23T03:28:19.072Z [ERROR] TypeError: Cannot read property ‘match’ of null
                    [ TypeError: Cannot read property ‘match’ of null
                    at Object.exports.parse (/snapshot/monocle-gateway/node_modules/rtsp-stream/lib/request-line.js:12:20)
                    at new module.exports (/snapshot/monocle-gateway/node_modules/rtsp-stream/lib/incoming-message.js:26:24)
                    at module.exports.Decoder._writeHead (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:83:15)
                    at module.exports.Decoder._writeOffset (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:37:21)
                    at module.exports.Decoder._write (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:27:8)
                    at doWrite (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:428:64)
                    at writeOrBuffer (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:417:5)
                    at module.exports.Writable.write (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:334:11)
                    at Socket.ondata (_stream_readable.js:642:20)
                    at Socket.emit (events.js:159:13) ]

                    Pete

                    1 Reply Last reply Reply Quote 0
                    • K
                      kwijibo00 last edited by

                      Just one thought, could the issue have anything to do with the Monocle Gateway being on the same system as the camera device? In this case Security Spy on MacOS 10.15.4?

                      K 1 Reply Last reply Reply Quote 0
                      • K
                        kwijibo00 @kwijibo00 last edited by

                        @kwijibo00

                        Nope, same issue running on a different system, (Windows 10). Same error

                        Cannot read property ‘match’ of null’

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Privacy Policy  |  Terms & Conditions

                        © 2018 shadeBlue, LLC.