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    Monocle Gateway on Rasberry Pi

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    • E
      endermouse last edited by

      I’ve recently bought and installed a Rasberry Pi 4 4Gb, and have been working through installing the Gateway on it. However, no matter which installation method I use, either Debian or Bash, I get the same results. Installation is successful, but tailing the log shows the service failing.

      I am currently running:

      pi@Pi-hole:/etc $ cat os-release
      PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
      NAME="Raspbian GNU/Linux"
      VERSION_ID="10"
      VERSION="10 (buster)"
      VERSION_CODENAME=buster
      ID=raspbian
      ID_LIKE=debian
      HOME_URL="http://www.raspbian.org/"
      SUPPORT_URL="http://www.raspbian.org/RaspbianForums"
      BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"
      

      My logs show the same thing, over and over, which is this:

      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  ******************************************************************
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  *             __  __  ___  _  _  ___   ___ _    ___              *
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  *            |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  *            | |\/| | (_) | .` | (_) | (__| |__| _|              *
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  *            |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  *                                                                *
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:  ******************************************************************
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]: pkg/prelude/bootstrap.js:1172
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:       throw error;
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:       ^
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]: TypeError: Cannot read property 'jti' of null
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at new MonocleClient (/snapshot/monocle-gateway/lib/monocle/MonocleClient.js:1:1171)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Object.<anonymous> (/snapshot/monocle-gateway/lib/monocle/MonocleGateway.js:1:5241)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Module._compile (pkg/prelude/bootstrap.js:1243:22)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Object.Module._extensio
      ns..js (module.js:650:10)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Module.load (module.js:558:32)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at tryModuleLoad (module.js:501:12)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Function.Module._load (module.js:493:3)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Module.require (module.js:583:17)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at Module.require (pkg/prelude/bootstrap.js:1153:31)
      Aug 17 23:54:49 Pi-hole monocle-gateway[25805]:     at require (internal/module.js:11:18)
      Aug 17 23:54:49 Pi-hole systemd[1]: monocle-gateway.service: Main process exited, code=exited, status=1/FAILURE
      Aug 17 23:54:49 Pi-hole systemd[1]: monocle-gateway.service: Failed with result 'exit-code'.
      Aug 17 23:56:49 Pi-hole systemd[1]: monocle-gateway.service: Service RestartSec=2min expired, scheduling restart.
      Aug 17 23:56:49 Pi-hole systemd[1]: monocle-gateway.service: Scheduled restart job, restart counter is at 2.
      Aug 17 23:56:49 Pi-hole systemd[1]: Stopped Monocle Gateway Service.
      Aug 17 23:56:49 Pi-hole systemd[1]: Started Monocle Gateway Service.
      

      I haven’t been able to look into this much further, however, any assistance would be awesome. I’m more than willing to provide any other debug or logs if needed.

      Thanks in advance!

      1 Reply Last reply Reply Quote 0
      • E
        endermouse last edited by

        I was able to get it working today! So apparently I installed Raspberry Pi OS lite, which didn’t include the standard packages, such as Java. Upon installation of Java and retrying the install of the Monocle gateway, I was able to get it working.

        Might be worthwhile to list having the required dependencies as part of the perquisites page.

        Monocle 1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle @endermouse last edited by

          @endermouse

          Thanks for posting this. The error reminds me of an issue we have seen where there is no monocle.token file found on the filesystem (/etc/monocle/monocle.token). Do you think this may have been the case?

          I think the dependencies are listed in the Debian installer package and thus should have been installed automatically … unless we have missed one or more :-)

          Thanks, Robert

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          1 Reply Last reply Reply Quote 0
          • E
            endermouse last edited by

            @Monocle I believe it was a combination of Java and what you stated regarding the token. I did have the token in the directory, however, I found later, after installing Java, that the system did not have access to the token due to permissions of the file. I used

            $ touch monocle.token
            

            to create the file, then vi to paste the contents. But, I found that the permissions were set to only allow my current user access, and with a simple chmod, I fixed that problem as well.

            For anyone also experiencing similar issues, I was using the Linux Subsystem for Windows to SSH into my pi via Command Prompt. There was a weird issue trying to get the contents to copy from the downloaded txt token file into vi using command prompt. Definitely ensure that when you are using vi to paste, use the command

            :set paste
            

            before inserting the token contents to help maintain proper copy/paste from Windows.

            Thanks for following up!

            Monocle 1 Reply Last reply Reply Quote 0
            • Monocle
              Monocle @endermouse last edited by Monocle

              @endermouse

              I don’t think we have any dependency on Java itself – of course it very well could be some other (shared) dependency that gets installed along with the Java installation package.

              Thanks for the follow-up!

              Robert

              Monocle: https://monoclecam.com
              Getting Started | Troubleshooting Guide | FAQ | Contact Support

              1 Reply Last reply Reply Quote 0
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