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    • T
      TieAge last edited by

      Hy,

      I have tried to create an account, but I do not receive a confirmation mail.
      When I try to log in, I am informed that the mail is already taken.
      If I then choose forgotten password, I get the info that a mail was sent, but nothing arrives.
      How do I get a valid account?

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      • M
        mudgen last edited by

        Do you receive e-mails sent by others to the address you’re using? Can you send email “From:” the address you’re using?
        If yes to both, try contacting support using the link they include in new account notifications:
        https://monoclecam.com/contact

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