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    Unifi Cameras with Echo Show 5/8

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    • A
      AndyAbbott @cf7 last edited by

      @cf7

      Where do I find that information, as in what is the screenshot taken from?

      As far as I’m aware I’ve never had to use any other certificates

      FWIW I’ve just started the genuine Unifi app on my Apple TV 4K and I can’t even access the UDM Pro through that either!

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      • C
        cf7 @AndyAbbott last edited by

        @AndyAbbott The screenshot was taken on Google Chrome by checking the port 443 of my FQDN.
        You can check also by typing this:
        openssl s_client -showcerts -connect YOUR-FQDN-HERE.mproxy.io:443

        As you can see the reply is:

        verify error:num=10:certificate has expired
        notAfter=Dec 6 11:53:36 2020 GMT

        So you can override all the settings (even the certificate) as described here: https://monoclecam.com/monocle-gateway/custom-configuration

        I’m waiting for a resolution, I don’t want to create a custom certificate for this issue.

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        • A
          AndyAbbott last edited by

          Ok, I think I understand, so does the fault lie with Unifi in the way that the certificate is expired?

          What I don’t get is that it’s only after the newest firmware that I’m having the issue??

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          • C
            cf7 @AndyAbbott last edited by

            You haven’t posted the log of the gateway but I’m sure you have the same problem I’ve described before.
            So, this issue is not related to the firmware version. It’s only a certificate (SSL) issue on the domain provided by monocle. Just wait for a renewal.

            Bye

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            • A
              AndyAbbott last edited by

              Ah ok, so it’s a little bit coincidental that the certificate expired on the same day that my firmware updated basically?

              Thanks for your help, which bit of the gateway log would it be helpful to post?

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              • C
                cf7 @AndyAbbott last edited by

                @AndyAbbott said in Unifi Cameras with Echo Show 5/8:

                coincidental

                Yes is coincidental, I think the log is not useful…

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                • V
                  vmsman last edited by

                  Last night all 11 of my cameras stopped working on Monocle. I believe that Amazon made a change that broke Monocle. I also use the “Wyze” Alexa skill and a week ago it broke as well. I have no camera viewing on any of my Echo Shows or Fire Tv’s through the Monocle or the Wyze skill anymore.

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                  • Monocle
                    Monocle last edited by

                    The certificate issue should be resolved now. You may need to restart your Monocle Gateway instances. My apologies for this issue.

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                    • V
                      vmsman @Monocle last edited by

                      @Monocle Confirmed Repaired! All cameras back online through Monocle. Thank you! Darn let’s Encrypt huh? Try using NginX Proxy Manager. It handles auto-renewal of certs.

                      Monocle 1 Reply Last reply Reply Quote 0
                      • Monocle
                        Monocle @vmsman last edited by

                        @vmsman

                        I have been meaning to fully automate this certificate renewal – just a task that has been on the back burner :-)
                        In fact, I have all the logical bits fully scripted to perform a renewal, I just need to wire it up on a scheduled task.

                        Thanks, Robert

                        Monocle: https://monoclecam.com
                        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                        • A
                          AndyAbbott last edited by

                          That’s great, can confirm all cameras back up and running now.

                          Thanks a lot, great support as always 👍🏻

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