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    Error listen port 443

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    • B
      billyc66 @billyc66 last edited by

      I should add I’m on windows 10, I can ping the FQDN perfectly fine so can verify the port is correct

      Monocle 1 Reply Last reply Reply Quote 0
      • J
        johns2k last edited by

        Have you opened the firewall/router port?

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        • Monocle
          Monocle @billyc66 last edited by

          @billyc66 said in Error listen port 443:

          I should add I’m on windows 10, I can ping the FQDN perfectly fine so can verify the port is correct

          The ping test does not verify port 443 only the DNS resolution of the address. (Technically speaking, its using IGMP to perform the ping.)

          I suspect either …
          (1) something else on the computer is already using port 443.
          (2) Windows firewall is blocking access to port 443, which you can create an exception for.
          (3) you have another instance of Monocle Gateway running in the background (perhaps as a Windows service?)

          #1 or #2 is most likely the problem :-)

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          B 1 Reply Last reply Reply Quote 1
          • B
            billyc66 @johns2k last edited by

            @johns2k I tried but it had no effect, maybe I did it wrong the router is
            zyxel VMG3925-B10B

            thank you for replying

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            • B
              billyc66 @Monocle last edited by

              @Monocle i can see under

              outbound rules BranchCache Hosted Cache Server(HTTP-Out) uses port 80, 443

              and inbound rules
              Secure Socket Tunneling Protocol (SSTP-In) port 443
              World Wide Web Services (HTTPS Traffic-In) port 443
              @netlogon.dll,-1003 port 443
              BranchCache Hosted Cache Server (HTTP-In) port 443

              i set a new rule inbound and outbound to 443 for monocle (not sure if this is correct)

              thank you for responding

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              • B
                billyc66 last edited by

                i just tried to forward port 443 on the router to 192.168.1.235 and i got the message

                Port 443 is being used by the VMG3925-B10B, please change your Start port and End port to avoid this conflict.

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                • B
                  billyc66 last edited by

                  i can set the https port on the router to 444 under the remote manegement, then that allows me to port forward to 443, i assume im supposed to port forward to 443 for ip 192.168.1.235 i dont know what the the wan interface should be set at options are
                  ethwan
                  adsl
                  vdsl
                  wwan
                  protocol i set as tcp/udp

                  after doing that, i tried disabling the windows firewalls but still got the same proxy error, bot sure if i needed to restart windows

                  again thank you for any help

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                  • B
                    billyc66 last edited by

                    ok so I opened 443 on the router tcp/udp, then checked with online port checker - shows the port open
                    next, I run cmd (admin mode) and run NET stop HTTP
                    and it worked, I cant check the echo show until tomorrow, but I will report back

                    would there be any issues like security or anything not working correctly in windows doint this

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                    • B
                      billyc66 last edited by

                      ok so i got it to show the camera for a brief second on the echo show, so now just need to figure why it only shows for a couple of seconds

                      i cant updload log it gets classed as spam and wont post

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                      • J
                        johns2k last edited by

                        Can your screenshot the log?

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                        • B
                          billyc66 @johns2k last edited by

                          @johns2k actually after posting the last reply i run the gateway again and it’s running fine now except for around 10 seconds, so I’m gonna try and figure how I can lower that

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                          • B
                            billyc66 @billyc66 last edited by

                            @billyc66 sorry that should say 10 seconds lag in the last post

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