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    • M
      m4rk last edited by

      Hi,

      I only have partial success with these cameras and Alexa:

      • Phylink PLC-129PW only works with basic authentication
      • PhylinkPLC-336SPW doesn’t work at all even with annoymous login . Alexa says the camera isn’t responding.

      What should I do now? Any tips appreciated.

      Thnaks, Mark

      Monocle 1 Reply Last reply Reply Quote 0
      • Monocle
        Monocle @m4rk last edited by

        @m4rk ,

        I would suggest starting here:
        https://monoclecam.com/troubleshoot/tips

        Often times it’s related to the audio stream. Some of the tips in the link above will walk you thru the most common issues.

        Thanks, Robert

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

        1 Reply Last reply Reply Quote 0
        • M
          m4rk last edited by m4rk

          Update: I got the Phylink cameras to work using the gateway on a raspberryPi. This was needed in order to use digest authentication. If I used basic then I don’t need the gateway.

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