Dec 3, 2021, 2:36 PM

@tammymfreeman

OK, it looks like we will need to override the default IP address by creating a monocle.properties file and explicitly setting the IP address using the rtsp.register.host=192.186.1.? property

Take a look at this help page:
https://monoclecam.com/monocle-gateway/custom-configuration

Make sure the property rtsp.register.host in uncommented and is set to the IP address of your Windows machine. Based on your camera’s IP in the log, I’ll assume that your windows machine is 192.168.1.???

Restart your Monocle Gateway. You might want to generate a new token after your new IP address is getting picked up to speed up the DNS resolution as the previous token is already tied to the incorrect 172 address and may take a little while to get updated and propagated.

Thanks, Robert