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    Not able to register a new account

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    • X
      xdowner last edited by

      Hi, I have problems to register a new account for my friend. He registered a new account, but he never gets a conformation mail. When he tries to register the same email address again, the system says:
      “This email address is not available. If you have already created an account using this email address, please try to reset your account password or contact support for further assistance.”

      I try it with a different email address and have the same problems. No conformation mail in spam folder or somewhere else.
      Can somebody try it too?
      Thanks guys!

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      • Monocle
        Monocle @xdowner last edited by

        @xdowner

        Please try again. I made some fixes today that should address this issue. You will need to re-register an email address that was not fully activated.

        Thanks, Robert

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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