Jun 6, 2019, 3:17 PM

@Elzershark

We try not display the password in the console to avoid that as a security vulnerability. However if using BASIC authentication the Base64 version of the password may be displayed as one of the headers.

In the log file you provided, it looks like the Monocle Gateway is receiving the camera stream request from the Monocle servers, but its not getting any requests from the Alexa device (Echo Show/ FireTV, etc.) locally in your network. We would expect to see more log data immediately following the “INITIALIZE RTSP STREAM” message. What you should see is a TCP inbound connection from the Alexa device followed by an outbound connection to the IP camera.

Is the Monocle Gateway running on a host that is accessible from the Alexa device? Some users put devices like Alexa on a private/isolated VLAN or on a Guest network that often do not have access to other nodes on the local network.

It could also be a DNS REBINDING issue. (Especially if using a Fritzbox or PFSense as your Internet gateway/router.). Please see: https://monoclecam.com/monocle-gateway/troubleshooting/dns-rebinding

Thanks, Robert