Authentication Error even when new token

[sheminasalam1]

I reinstalled my raspberry pi with the new bookworm OS today. After that I installed the arm 64 of this gateway. It installed without issues and also couldn’t see any errors with tail but now when I check I get the following error.

I have checked the token file, it is there in etc/monocle also i deleted new token and added fresh but same error. help me what to do?

[sheminasalam1]

@sheminasalam1

This is the error

Monocle API Authentication Error; invalid or missing token.

[Rich]

I am getting an error when trying to enable the Monocle skill via the Alexa app, this might be linked? @Monocle could you take a look, please?

[foz111]

Same problem here, this happened a while ago requires owner to fix from memory

[Rich]

@foz111 Yeah, an expired cert, IIRC?

[SchmuFoo]

Hi just came here to check if there are other users who are facing this API 401 Error out of nothing

Sep 05 20:10:24 loxberry monocle-gateway[6382]: [RTSP Server Started]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: Monocle API Authentication Error; invalid or missing token.
Sep 05 20:10:24 loxberry monocle-gateway[6382]: 2024-09-05T18:10:24.451Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [ '[Monocle Error]', 'Unexpected server response: 401' ]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [Monocle Disconnected]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [Monocle Reconnecting] ... in 5 seconds (attempt #1)

[McKinley]

@Rich, I am having the same issue with account linking with Amazon Alexa - was working just fine until sometime this morning.

I checked my gateways logs - everything there seems fine - no api token error.

[pathfinder]

I am also receiving the “Monocle API Authentication Error; invalid or missing token.” error.

[Monocle]

FYI … Working on this issue now and it should be resolved and working again later today!

Thanks, Robert

[Anundertaker]

@Monocle Hi Robert,

Just got “Monocle API Authentication Error; invalid or missing token.” recurring, as of about the last couple of hours.

Thank you for your help with this.

[nor1don]

I am having the same error… I changed token but still the same issue.

Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: 2024-09-10T21:27:03.441Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [Monocle Disconnected]
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [Monocle Reconnecting] … in 23 seconds (attempt #4)
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Connecting]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: Monocle API Authentication Error; invalid or missing token.
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: 2024-09-10T21:27:26.909Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Disconnected]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Reconnecting] … in 25 seconds (attempt #5)

[justincheger]

I am getting the same error on windows.

[Monocle Connecting]
Monocle API Authentication Error; invalid or missing token.
2024-09-11T00:52:07.365Z [ERROR] [Monocle Error] Unexpected server response: 401
[ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
[Monocle Disconnected]

[deepbluesee]

Same error today i Changed nothing
Solution?

[foz111]

This was fixed but now seems to be broken again as the posts above suggest

[nor1don]

We wait for Developers to fix the issue. I hope they fix it soon. It has been a life saver solution to me.

[Toto]

@Robääääärrrtttt
your help is very welcome again :-)

Thank you in advance

Best
Toto

[Monocle]

Try it again now.

I think I see the underlying issue and will need to put in a more permanent fix but it should be working now.

Thanks, Robert

[deepbluesee]

@Monocle
Yes works again without any problems
Thanks

[SchmuFoo]

@Monocle Indeed after an daemon stop/start it is working again, Thank you very much

[justincheger]

I am still getting an error below, any help would be great

Windows Machine

2024-09-11T22:28:11.079Z [ERROR] [PROXY SERVER ERROR] Error: listen EADDRINUSE: address already in use 0.0.0.0:8555
[
  '[PROXY SERVER ERROR]',
  Error: listen EADDRINUSE: address already in use 0.0.0.0:8555
      at Server.setupListenHandle [as _listen2] (node:net:1319:16)
      at listenInCluster (node:net:1367:12)
      at doListen (node:net:1505:7)
      at processTicksAndRejections (node:internal/process/task_queues:84:21)
      at process.runNextTicks [as _tickCallback] (node:internal/process/task_queues:65:3)
      at Function.runMain (pkg/prelude/bootstrap.js:1848:13)
      at node:internal/main/run_main_module:17:47 {
    code: 'EADDRINUSE',
    errno: -4091,
    syscall: 'listen',
    address: '0.0.0.0',
    port: 8555
  }
]
2024-09-11T22:28:11.083Z [ERROR] [RTSP Server Error] listen EADDRINUSE: address already in use 0.0.0.0:8555
[
  '[RTSP Server Error]',
  'listen EADDRINUSE: address already in use 0.0.0.0:8555'
]
2024-09-11T22:28:11.083Z [ERROR] [PROXY SERVER ERROR] Error: listen EADDRINUSE: address already in use 0.0.0.0:443
[
  '[PROXY SERVER ERROR]',
  Error: listen EADDRINUSE: address already in use 0.0.0.0:443
      at Server.setupListenHandle [as _listen2] (node:net:1319:16)
      at listenInCluster (node:net:1367:12)
      at doListen (node:net:1505:7)
      at processTicksAndRejections (node:internal/process/task_queues:84:21)
      at process.runNextTicks [as _tickCallback] (node:internal/process/task_queues:65:3)
      at Function.runMain (pkg/prelude/bootstrap.js:1848:13)
      at node:internal/main/run_main_module:17:47 {
    code: 'EADDRINUSE',
    errno: -4091,
    syscall: 'listen',
    address: '0.0.0.0',
    port: 443
  }
]
2024-09-11T22:28:11.084Z [ERROR] [RTSP Server Error] listen EADDRINUSE: address already in use 0.0.0.0:443
[
  '[RTSP Server Error]',
  'listen EADDRINUSE: address already in use 0.0.0.0:443'
]