Can’t authenticate with Alexa
-
I am having a hard time connecting with Alexa again. Is something down?
@Monocle -
@twicklund I have the same problem. I cannot re-activate the alexa-skill: registration failed. Credentials are correct.
-
Same here…
-
This is something that happens every so often, if I recall it relates to a cert needing to be renewed, I think it is a rather easy fix once it’s noticed.
-
@ALL
Please try again. Not a certificate issue this time – just a temporary database server outage yesterday and one of the services that make up the backend failed to reconnect. Added improved “reconnect” logic today so hopefully this issue will “self-heal” next time.
(In some cases, you may have to restart your Monocle Gateway service.)
Thanks, Robert
-
@Monocle thank you Robert!
-
@Monocle thanks again Robert.
