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    Problems with Unifi G5 Bullet and Echo Hub

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    • M
      Morbus last edited by

      Hello,

      I try to run monoclecam to be able to view a G5 Bullet image on an Echo Hub.

      1. I have set it up like this:

      e756a02d-8968-4a9b-a32b-483ada333b48-grafik.png

      1. From VLC the rtsp URL (starting with rtsp://192.168.1.1:7447/) works fine

      2. I am running monocle gateway on a raspberry pi in a docker container. If I try to connect to the camera, I only get the following information:
        b1d64edf-292e-4b22-bb9f-c199c8e103d5-grafik.png

      3. DNS resolution seems to work fine:
        d2a24690-c2d3-4f9a-8250-e46ed7f74a84-grafik.png

      My Alexa doesn’t want to connect. I tried out various different tags, but I had no success. I also don’t know why I can’t set the video resolution for the camera. The only possibilties I have on the website are the following ones:

      4aa53ff5-5ff1-4cf9-9142-94674234cfe7-grafik.png

      Can anyone help me connecting to my camera?

      Greetings

      Morbus

      1 Reply Last reply Reply Quote 0
      • J
        justincheger last edited by

        I am having the same issue - following this post.

        1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle last edited by

          Let me see if I have a G5 bullet to try out. I believe I have a G4 bullet I can try if I don’t have a G5. Don’t worry about the resolution settings in the Monocle portal for the camera instance – they don’t really impact anything negatively.

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          J 1 Reply Last reply Reply Quote 0
          • J
            jbeebe001 @Monocle last edited by

            @Monocle having the same issue and tried/confirmed the same as the original poster

            1 Reply Last reply Reply Quote 0
            • J
              jbeebe001 last edited by

              Just confirmed this is exactly my issue too. UniFi cams work on echo show 8 but not on echo hub. Thought I was going crazy.

              1 Reply Last reply Reply Quote 0
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