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    • T
      Tueftler last edited by

      Hallo i have a IP Camera from Wish but no informations from manufacture or type.
      But I have the url for the rtsp this works fine with VLC but with monoclecam/echoShow I bekome only the message that the cam not respond.

      The url is: rtsp://192.168.2.102:554/user=xxxxx&xxxxxxx+&channel=1&stream=0.sdp?

      Can somebody help me to let it work??

      1 Reply Last reply Reply Quote 0
      • T
        Tueftler last edited by

        Screenshot_20190713_145617.jpg

        Monocle 1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle @Tueftler last edited by

          @Tueftler

          Can you validate the audio and video codecs using VLC while viewing the camera stream? Please see: https://monoclecam.com/troubleshoot/validate-codecs

          Just post back a screenshot of what you see for the audio and video channels.

          Thanks, Robert

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          1 Reply Last reply Reply Quote 0
          • T
            Tueftler last edited by Tueftler

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • T
              Tueftler last edited by

              Can I give more information, so that it works?

              Monocle 1 Reply Last reply Reply Quote 0
              • Monocle
                Monocle @Tueftler last edited by

                @Tueftler

                The video codec looks correct and the audio codec is G.711 which is supported, but Alexa devices seem to be picky about them and have trouble with some.

                Which Alexa devices are you using to try and view the stream?

                Here is a good place to start when troubleshooting – its possible that you may need to install and try using out Monocle Gateway software to test using some of the special tags to remove the audio channel from the stream. Details are on the page below:
                https://monoclecam.com/tips

                Thanks, Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

                1 Reply Last reply Reply Quote 0
                • T
                  Tueftler last edited by

                  It is Echo Show 1. Generation
                  I have try the gateway and in the device withe the Tag @tunnel also @proxy

                  Monocle 1 Reply Last reply Reply Quote 0
                  • Monocle
                    Monocle @Tueftler last edited by

                    @Tueftler

                    Echo Show 1 – OK, good, this is one of the more compatible Alexa devices for most IP camera streams.

                    Can you share the log file from the gateway where you are using the @tunnel tag?
                    Did you these tags together @tunnel, @noaudio?

                    Thanks, Robert

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

                    1 Reply Last reply Reply Quote 0
                    • T
                      Tueftler last edited by

                      i have also Tryed this config…

                      Kameraconfig.jpg
                      in the log stay this…

                      
-------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=668)
TIMESTAMP = 2019-07-15T16:51:40.084Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=7232)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : a19ce770-e00e-4b66-8072-249f9e192b03
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------

2019-07-15T16:52:39.008Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test1/PRIMARY]; (STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7)
2019-07-15T16:52:39.053Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
2019-07-15T16:52:39.054Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
}
2019-07-15T16:52:39.057Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T16:52:39.058Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 16:52:39 GMT"
}
2019-07-15T16:52:40.085Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : d6b07a6c-7535-45e5-acc6-fad87c6d4ea0
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 4ccbeea4-ba9d-4584-9327-63d3be2565be
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------

2019-07-15T16:53:40.092Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES

-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : a2b656b4-46ad-4094-a650-fdc6537c2366
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T16:54:22.252Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test2/PRIMARY]; (STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc)
2019-07-15T16:54:22.272Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T16:54:22.273Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
}
2019-07-15T16:54:22.277Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T16:54:22.278Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 16:54:22 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 6f2497bf-c53f-43a3-b7cc-65065b770f1a
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 7736e6e8-33ea-4dcf-9c9a-a371239f7312
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T16:54:40.096Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES
2019-07-15T16:54:40.096Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
2019-07-15T16:55:40.097Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 1 MINUTES
2019-07-15T16:55:40.097Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 7ae753c6-14fd-4578-8f02-1cf9353f3ab9
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : d3e4297a-2170-49d4-8f38-7dd4e9e6a11c
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : dec1e398-8a7b-46dd-bfd6-3c8121893520
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 331de295-0a94-4186-94a6-6be0a19c98b1
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 39ec340d-080b-476d-84c6-38bf1a2856ac
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 5178475d-5399-489b-a13d-adb51db159b5
 - MODIF : Mon Jul 15 2019 18:53:09 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T16:56:40.103Z [INFO]  [RTSP PROXY] DE-REGISTERING STREAM [test1/PRIMARY]; NO LONGER IN USE
2019-07-15T16:56:40.104Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES
2019-07-15T16:56:40.108Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T16:56:40.109Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
}
2019-07-15T16:56:40.181Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T16:56:40.182Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 16:56:40 GMT"
}
2019-07-15T16:57:40.256Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 1 MINUTES
2019-07-15T16:58:40.344Z [INFO]  [RTSP PROXY] DE-REGISTERING STREAM [test2/PRIMARY]; NO LONGER IN USE
2019-07-15T16:58:40.375Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T16:58:40.376Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
}
2019-07-15T16:58:40.394Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T16:58:40.394Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 16:58:40 GMT"
}
[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
                      1 Reply Last reply Reply Quote 0
                      • T
                        Tueftler last edited by

                        and also with the Tag @tunnel

                        Kameraconfig1.jpg

                        and the log

                        -------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=4824)
TIMESTAMP = 2019-07-15T17:07:47.971Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=5400)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 61618ad3-fc24-4313-a9d5-1fb3b8c92c48
 - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : e66c196c-cbe1-46be-9146-fb3a93fcbf77
 - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : b42a283b-8909-4faa-8cc4-4b9cdee699bf
 - MODIF : Mon Jul 15 2019 19:07:26 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 48e1cb36-94e7-4e92-8d73-65ff90e6adad
 - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : ba9bd87f-56e9-4312-9c29-732d3c4f163d
 - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : d9d0c74d-1662-4d8f-8779-18397a145514
 - MODIF : Mon Jul 15 2019 19:07:36 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : f5b3a06c-b2e6-4b78-81e7-262c1f3674e0
 - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 319bce7b-6755-414b-81fe-bfe2ab27da82
 - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 196ef978-6570-4dcc-a13e-03947aa10689
 - MODIF : Mon Jul 15 2019 19:07:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------

[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=3221225786; SIGNAL=null
                        Monocle 1 Reply Last reply Reply Quote 0
                        • Monocle
                          Monocle @Tueftler last edited by

                          @Tueftler

                          Thanks for the logs, I do see an immediate problem.

                          The Alexa device is never establishing a connection to the Monocle Gateway.

                          We see this:

                          -------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : a19ce770-e00e-4b66-8072-249f9e192b03
 - MODIF : Mon Jul 15 2019 18:50:23 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------

                          which suggests that the Monocle Gateway is properly connected to your Monocle account and the Alexa Cloud Service is telling us that a camera request has been made – so your Alexa account is linked properly.

                          However, what we would expect to see next are some TCP socket requests from the Alexa devices on your network. So this is telling us that the Alexa devices are not able to access the Monocle Gateway.

                          So a couple of things to check … if you computer running the gateway has a firewall, make sure to either disable it (while testing ) or better yet add an exception allowing Monocle Gateway to listen on port 443.

                          Make sure both the Monocle Gateway and your Alexa devices are on the same network. If Alexa is on a Guest network or a different VLAN that is isolated from the Monocle Gateway, that would cause this type of problem.

                          Next, it could be a DNS REBINDING issue. Some routers block DNS REBINDING which would cause an issue for Monocle Gateway as the Alexa devices requesting the gateway would never find it on your local network. More on DNS REBINDING here: https://monoclecam.com/monocle-gateway/troubleshooting/dns-rebinding

                          Thanks, Robert

                          Monocle: https://monoclecam.com
                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

                          1 Reply Last reply Reply Quote 0
                          • T
                            Tueftler last edited by Monocle

                            so now i have disabeld the windows firewall, but te settings looks okay

                            firewall.jpg

                            -------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=5136)
TIMESTAMP = 2019-07-15T17:46:30.923Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=2028)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : af4f5729-446e-4a7e-8a19-eabd06720ba4
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------

2019-07-15T17:46:43.556Z [INFO]  [RTSP PROXY] REGISTERING STREAM [Garten/PRIMARY]; (STREAM:df443cff-97a9-45ac-a21d-9768d4674f63)
2019-07-15T17:46:43.582Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:46:43.582Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:df443cff-97a9-45ac-a21d-9768d4674f63"
}
2019-07-15T17:46:43.585Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:46:43.585Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:46:43 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 19c084b4-b2d1-43b7-a9a4-aec57f6a7503
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 5d409048-f425-4b0c-b0dd-031b81d6320e
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 30295a24-8ada-4199-85df-1ad85a62c89b
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------

2019-07-15T17:46:56.815Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test1/PRIMARY]; (STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7)
2019-07-15T17:46:56.833Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:46:56.833Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
}
2019-07-15T17:46:56.839Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:46:56.840Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:46:56 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 986e67d3-e802-4b50-96f6-29e516d48c05
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 03f7d515-9347-43bf-97d2-fa5b33decebb
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 79beeb6b-adc6-4f69-88da-80206a3824ff
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T17:47:27.100Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test2/PRIMARY]; (STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc)
2019-07-15T17:47:27.105Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:47:27.105Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
}
2019-07-15T17:47:27.106Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:47:27.106Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:47:27 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 3a3e9786-a5ac-4aa9-80e0-dbba2e455feb
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 9c386d37-1d76-4d0a-82d7-0b485b89df7f
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T17:47:30.927Z [INFO]  [RTSP PROXY] STREAM [Garten/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
                            1 Reply Last reply Reply Quote 0
                            • T
                              Tueftler last edited by

                              Ping Test, DNS test

                              C:\>ping 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io

Ping wird ausgeführt für 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io [192.168
.2.87] mit 32 Bytes Daten:
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128

Ping-Statistik für 192.168.2.87:
    Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
    (0% Verlust),
Ca. Zeitangaben in Millisek.:
    Minimum = 0ms, Maximum = 0ms, Mittelwert = 0ms
                              Monocle 1 Reply Last reply Reply Quote 0
                              • Monocle
                                Monocle @Tueftler last edited by

                                @Tueftler

                                OK. looks like DNS REBINDING may not be the issue.
                                Also try rebooting the Alexa devices — if there is a DNS related issue – she seems to cache DNS records for a long time.

                                So the core issue still remains – for some reason the Alexa devices are not successfully making the inbound (TPC/RTSP) requests to the Monocle Gateway instance. Also, lets just test with “@tunnel” until we actually see inbound TCP connections and requests from the Alexa devices — less junk in the log file.

                                Thanks, Robert

                                Monocle: https://monoclecam.com
                                Getting Started | Troubleshooting Guide | FAQ | Contact Support

                                1 Reply Last reply Reply Quote 0
                                • Monocle
                                  Monocle last edited by

                                  Here is an example of what we are looking for (see example log below). Look at the RTSP CLIENT and ENDPOINT messages that follow the “INITIALIZE” block.

                                  -------------------------------------------------
INITIALIZE RTSP STREAM:  Kitchen
-------------------------------------------------
 - NAME  : Kitchen
 - LABEL : PRIMARY
 - URL   : rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
 - UUID  : STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524
 - SESS  : d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
 - MODIF : Fri Jun 28 2019 12:26:37 GMT-0400 (Eastern Daylight Time)
 - TAGS  : @tunnel
-------------------------------------------------

2019-07-15T18:30:18.861Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT SOCKET CONNECTED
2019-07-15T18:30:18.991Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT ATTACHED TO STREAM: Kitchen (STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524)
2019-07-15T18:30:18.995Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP ENDPOINT SOCKET CONNECTED {camera-kitchen-wifi:554}
2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://ef231161-9698-486f-8686-19d565749c09.mproxy.io:443/STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524?session=d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
  "cseq": "1"
}
2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
  "cseq": "1"
}

                                  Monocle: https://monoclecam.com
                                  Getting Started | Troubleshooting Guide | FAQ | Contact Support

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    Tueftler last edited by

                                    so i have Reboot the EchoShow and then testet with the Tag @tunnel

                                    -------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=7140)
TIMESTAMP = 2019-07-16T08:52:47.044Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=3200)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 181e1901-a846-41c5-9002-38220b68dd58
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : bcce9668-7ac4-4a4f-b729-09d83ec6e0a4
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 04665976-aad4-4e5d-9f8d-b9dac641e1d5
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 5d8a6595-153f-443b-8877-8277e901a804
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : af9e99c6-010e-4bc9-8996-30f7c08d3768
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 76671991-0b69-43c2-ac0a-3e1d1ce9564b
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 66897bcc-c3e9-44f9-bb13-badc3dafa177
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 627d1ed5-1add-41de-9848-ec35888eba5f
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 8dae8c32-8973-494e-9c72-9ca27df648e6
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------

[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
                                    Monocle 1 Reply Last reply Reply Quote 0
                                    • Monocle
                                      Monocle @Tueftler last edited by Monocle

                                      @Tueftler

                                      Still no incoming TCP connections from Alexa devices.

                                      We have to try to narrow down why Alexa can’t connect. In all cases like this that we have seen, it always comes down to some networking or firewall related issue.

                                      From another computer (not the one running Monocle Gateway) on your network try this command:

                                      {{ PANEL(info, NOTE): You may have to install OpenSSL if you system does not come with it pre-installed. Here is the link to a Windows installer if you are running Windows: http://gnuwin32.sourceforge.net/packages/openssl.htm }}

                                      openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443

                                      If the command is successful, it will print out information about the SSL certificate received from the Monocle Gateway. Additionally, in the Monocle Gateway log you should see something like this with the IP address from the computer you are running the command on:

                                      2019-07-16T16:12:59.568Z [WARN] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET TIMEOUT
                                      2019-07-16T16:12:59.570Z [INFO] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET CLOSED

                                      All we are trying to to is validate that the server running Monocle Gateway is allowing incoming connections from other nodes on your network.

                                      Monocle: https://monoclecam.com
                                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tueftler last edited by

                                        I am not at home yet, but I have made a VPN connection from my Mobile phone to my Fritzbox and have Then made a Putty connection to my Raspberry PI. Then I have made the test with this output.

                                        Linux FhemServer 4.14.79-v7+ #1159 SMP Sun Nov 4 17:50:20 GMT 2018 armv7l

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Wed Jul 10 21:42:55 2019 from 192.168.2.73
root@FhemServer:~# openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
CONNECTED(00000003)
depth=2 O = Digital Signature Trust Co., CN = DST Root CA X3
verify return:1
depth=1 C = US, O = Let's Encrypt, CN = Let's Encrypt Authority X3
verify return:1
depth=0 CN = *.mproxy.io
verify return:1
---
Certificate chain
 0 s:/CN=*.mproxy.io
   i:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
-----BEGIN CERTIFICATE-----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 2 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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 4 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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 5 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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 6 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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-----END CERTIFICATE-----
 7 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
 8 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
 9 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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10 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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11 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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12 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
---
Server certificate
subject=/CN=*.mproxy.io
issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
---
No client certificate CA names sent
Peer signing digest: SHA512
Server Temp Key: ECDH, P-256, 256 bits
---
SSL handshake has read 16172 bytes and written 302 bytes
Verification: OK
---
New, TLSv1.2, Cipher is ECDHE-RSA-AES128-GCM-SHA256
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
    Protocol  : TLSv1.2
    Cipher    : ECDHE-RSA-AES128-GCM-SHA256
    Session-ID: B9DCC213ABB4EC4890D0E1FAFA23DE9279E7E7203EBBE61A5B0EA6CB3665316D
    Session-ID-ctx:
    Master-Key: 7DC1D1B9CC9BA72ECA24158D09B2CEA59AE70C24D0E5693C7FF31850E7C756CEE909F3B9C1B3AC6ADAB557B9A7865F28
    PSK identity: None
    PSK identity hint: None
    SRP username: None
    TLS session ticket lifetime hint: 300 (seconds)
    TLS session ticket:
    0000 - be 11 62 5c 77 89 90 a1-d8 ba 94 26 5a 22 d2 45   ..b\w......&Z".E
    0010 - 05 9b 2e 72 6f f5 eb 87-ed d3 30 99 61 59 1c 93   ...ro.....0.aY..
    0020 - 2e 06 b9 63 10 7a 82 e3-b4 a8 4a 20 a5 4c 38 4c   ...c.z....J .L8L
    0030 - 6d e3 01 49 66 e0 29 6b-82 17 2a 8a 05 ee 0c 81   m..If.)k..*.....
    0040 - 30 88 db f8 90 d1 6a aa-d6 d0 11 55 2c 7f 88 b4   0.....j....U,...
    0050 - ce a1 ac 46 6b f4 6d 6f-53 e3 36 ff ee 93 0c 7d   ...Fk.moS.6....}
    0060 - 5a 55 e1 e3 8f 80 91 72-aa 7f 61 55 f3 a6 54 1d   ZU.....r..aU..T.
    0070 - a9 18 59 9e 3f 2b 84 b3-6a f4 1d fc af 7a 85 4e   ..Y.?+..j....z.N
    0080 - fe 41 b8 d6 d5 74 4d c1-5e 1e f8 21 66 ab fd 44   .A...tM.^..!f..D
    0090 - e1 e3 42 0e c1 4b 3a 0a-9c 6e 53 bf 37 36 0a c2   ..B..K:..nS.76..
    00a0 - d1 70 b6 87 eb e7 6a 93-70 5c 8a b6 8f 33 d1 8e   .p....j.p\...3..
    00b0 - aa 21 0d 04 71 1e 47 9e-4d 0e 19 75 32 46 88 5c   .!..q.G.M..u2F.\

    Start Time: 1563296493
    Timeout   : 7200 (sec)
    Verify return code: 0 (ok)
    Extended master secret: no
---``
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                                        • Monocle
                                          Monocle @Tueftler last edited by

                                          @Tueftler said in Unknowed brand IPcam:

                                          OK, look like the Monocle Gateway is listening on port 443, not getting blocked by a firewall and you are able to successfully make an external connection to it and obtain its SSL certificate. All looks good.

                                          So the last thing that is really left is the actual Amazon Alexa devices. Are you sure they are on the same network with access to the Monocle Gateway? Not on a guest or isolated network/VLAN? Unfortunately the Alexa devices are a bit of a black box and we have no way to really know if they are attempting the connection and why they might be failing. We seem to have verified any potential roadblocks that would prevent them from connecting. I fear the only options left are to packet sniff the network and see the traffic between the Alexa device and the Monocle Gateway to see if there is any attempts from Alexa. Does your Fritzbox provide any means for sniffing or packet capture? I use a PFSense router in my environment and there are add-ons that allow me to capture traffic and inspect it.

                                          I know other users with Fritzbox have had issues with DNS REBINDING, but that does not seem to be a problem in this case because you are able to connect via the DNS hostname.

                                          Thanks, Robert

                                          Monocle: https://monoclecam.com
                                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                          • T
                                            Tueftler last edited by

                                            I must read it again to understand all, because I am German and my technical Englisch is not the best.

                                            I have installed a terminal on my mobile phone and made the test again via VPN

                                            The result is this

                                            openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
527989941576:error:2008F002:BIO routines:BIO_lookup_ex:system lib:crypto/bio/b_addr.c:710:No address associated with hostname
connect:errno=0
$
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