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    Won't Connect [NO RESPONSE]

    Reolink
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    • M
      medic61 last edited by Monocle

      I’ve tried 2 different models of Reolink cameras. Both “timeout” with Echo show 5. Here’s the log from the gateway.

      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Pool
      -------------------------------------------------
       - NAME  : Pool
       - LABEL : PRIMARY
       - URL   : rtsp://192.168.1.80:11173/h264Preview_01_sub
       - UUID  : STREAM:109d4eda-88a4-4648-b6e6-c5c2203bf802
       - SESS  : d2c9ed1e-b4e8-4313-8cad-dc836d23015e
       - MODIF : Wed Jul 24 2019 06:46:48 GMT-0400 (Eastern Daylight Time)
       - TAGS  : @tunnel
      -------------------------------------------------
      
      2019-07-25T13:23:43.121Z [INFO]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP CLIENT SOCKET CONNECTED
      2019-07-25T13:23:43.269Z [INFO]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP CLIENT ATTACHED TO STREAM: Pool (STREAM:109d4eda-88a4-4648-b6e6-c5c2203bf802)
      2019-07-25T13:23:44.274Z [ERROR] [192.168.1.45:40472 <BkwPpQDzH>] [RTSP ENDPOINT SOCKET ERROR] [192.168.1.45:40472 <BkwPpQDzH>] Error: connect ECONNREFUSED 192.168.1.80:11173
      [ '[192.168.1.45:40472 <BkwPpQDzH>]',
        '[RTSP ENDPOINT SOCKET ERROR]',
        '[192.168.1.45:40472 <BkwPpQDzH>]',
        { Error: connect ECONNREFUSED 192.168.1.80:11173
          at Object._errnoException (util.js:1031:13)
          at _exceptionWithHostPort (util.js:1052:20)
          at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
          errno: 'ECONNREFUSED',
          code: 'ECONNREFUSED',
          syscall: 'connect',
          address: '192.168.1.80',
          port: 11173 } ]
      2019-07-25T13:23:44.276Z [ERROR] PROXY ENDPOINT ERROR; Error: connect ECONNREFUSED 192.168.1.80:11173
      [ 'PROXY ENDPOINT ERROR;',
        { Error: connect ECONNREFUSED 192.168.1.80:11173
          at Object._errnoException (util.js:1031:13)
          at _exceptionWithHostPort (util.js:1052:20)
          at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
          errno: 'ECONNREFUSED',
          code: 'ECONNREFUSED',
          syscall: 'connect',
          address: '192.168.1.80',
          port: 11173 } ]
      2019-07-25T13:23:44.277Z [INFO]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP ENDPOINT SOCKET CLOSED [192.168.1.45:40472 <BkwPpQDzH>]
      2019-07-25T13:24:13.270Z [WARN]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP CLIENT SOCKET TIMEOUT
      2019-07-25T13:24:13.274Z [INFO]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP CLIENT SOCKET CLOSED
      2019-07-25T13:24:13.274Z [INFO]  [192.168.1.45:40472 <BkwPpQDzH>] RTSP CLIENT DETACHED FROM STREAM: Pool (STREAM:109d4eda-88a4-4648-b6e6-c5c2203bf802)
      

      Tried many different settings, can someone point me in the right direction?

      Thanks! Shane

      Monocle 2 Replies Last reply Reply Quote 0
      • Monocle
        Monocle @medic61 last edited by

        @medic61 said in Won't Connect:

        192.168.1.80:11173

        This error ECONNREFUSED is suggesting that the camera stream at 192.168.1.80:11173 cannot be accessed.
        Is the camera stream on the same network as the gateway? Is port 11173 correct? Typically this is the default RTSP port of 554. Can you test the RTSP URL using VLC?

        Thanks, Robert

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

        1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle @medic61 last edited by

          @medic61

          On the plus side, you Monocle Gateway appears to be working properly and everything is configured correctly :-) It just can’t access that camera stream over the network.

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          1 Reply Last reply Reply Quote 0
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