Issue with Ubiquiti Cameras & Alexa --> Not responding

[Brrrr]

******Good afternoon, since a while I’m using monocle incl. the Alexa Skill with various Ubiquiti cameras incl. doorbells. Roughly two days ago the cameras suddenly started to make trouble. If I was asking Alexa “Alexa plz show me Garage” I got the feedback “Camera is not responding” - What was very unusual.

Looking into the protocol I could see the following

MONOCLE RTSP SERVICE - INITIALIZED
stdout
14:43:30

stdout
14:43:30
FQDN = 0……mproxy.io
stdout
14:43:30
HOST = 192.168.X.XXX
stdout
14:43:30
PORT = 443
stdout
14:43:30

stdout
14:44:35
2021-09-19T14:44:35.944Z [ERROR] [Monocle Error] read ECONNRESET
stderr
14:44:35
[ ‘[Monocle Error]’, ‘read ECONNRESET’ ]
stderr
14:44:35
[Monocle Disconnected]
stdout
14:44:35
[Monocle Reconnecting] … in 5 seconds (attempt #1)
stdout
14:44:40
[Monocle Connecting]
stdout
14:44:41
[Monocle Connected]
stdout
14:44:41
[RTSP Server Registered]
stdout
14:44:41

It seems that if call my Alexa device that monocle is crashing immediately and can therefore not answer properly ? Did anybody currently got the same issue****** ?

[Brrrr]

I did not several trials with the following results

My public FQDN = 04943561-155d-40e2-af3a-xxxxxxxxxxxx.mproxy.io can be pinged
Everytime I call a camera with Alexa monocle crashes and is unable to reconnect

[Monocle Disconnected]
[Monocle Reconnecting] … in 11 seconds (attempt #2)
[Monocle Connecting]
2021-09-20T16:18:11.260Z [ERROR] [Monocle Error] getaddrinfo EAI_AGAIN api.monoclecam.com:443
[Monocle Disconnected]
[Monocle Reconnecting] … in 19 seconds (attempt #3)

It would really be great if somebody can give some insights why this is happening

[Brrrr]

It would be great to get some comments / support by monocle to understand what is going on or what has changed

FQDN = 04943561-155d-40e2-af3a-xxxxxxxxxxxx.mproxy.io
HOST = 192.168.2.62
PORT = 443

2021-09-21T07:25:40.522Z [ERROR] [Monocle Error] Closing connection due to PING response timeout; last PING response received was at: [2021-9-21 07:20:40]
[ ‘[Monocle Error]’,
‘Closing connection due to PING response timeout; last PING response received was at: [2021-9-21 07:20:40]’ ]

[Brrrr]

It’s said that nobody from monocle is responding / commenting. Found a good replacement in Home assistant - Bye, Bye monocle !