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    Reolink RLC-820A Not working on Monocole Gateway

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    • V
      vmsman last edited by

      I posted about this over a year ago. I have been unable to get Reolink’s RLC-820A 4k camera to work over the Monocle Gateway (@tunnel). This same camera can be recorded on my QNAP QVR Pro just fine and viewed via Tinycam Pro. The reolink Alexa skill displays the camera in VGA and I do not want that.

      Here’s what I am doing to try to get it to work.
      RLC-820A.png
      Does anyone have any suggestions. The above is not working.
      The return in the log is as follows:

      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "accept": "application/sdp",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "cseq": "1",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "authorization": "Digest username=\"admin\", realm=\"LIVE555 Streaming Media\", nonce=\"a20d603f8cd9c7c150343b039694916a\", uri=\"rtsp://192.168.30.60:554/h264Preview_01_main\", response=\"94ea2d7d5bdaefdab7834c5ca3d5db9e\""
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: }
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.444Z [DEBUG] [192.168.30.16:49280 <nbQST5AC6>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.444Z [TRACE] [192.168.30.16:49280 <nbQST5AC6>] [ENDPOINT RESPONSE] <-- [HEADERS] {
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "cseq": "1",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "date": "Sun, Jul 31 2022 20:03:42 GMT",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-base": "rtsp://192.168.30.60/h264Preview_01_main/",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-type": "application/sdp",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-length": "819"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: }
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.444Z [TRACE] [192.168.30.16:49280 <nbQST5AC6>] [ENDPOINT RESPONSE] <-- [BODY]
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:  v=0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: o=- 1659250819279826 1 IN IP4 192.168.30.60
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: s=Session streamed by "preview"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: i=h264Preview_01_main
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: t=0 0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=tool:LIVE555 Streaming Media v2020.08.12
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=type:broadcast
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:*
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=range:npt=0-
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-nam:Session streamed by "preview"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-inf:h264Preview_01_main
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=video 0 RTP/AVP 96
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: c=IN IP4 0.0.0.0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: b=AS:500
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:96 H265/90000
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=fmtp:96 profile-space=0;profile-id=1;tier-flag=0;level-id=150;interop-constraints=0
      00000000000;sprop-vps=QAEMAf//AWAAAAMAAAMAAAMAAAMAlqwJ;sprop-sps=QgEBAWAAAAMAAAMAAAMAAAMAlqAB4CACHH+KrTuiS7I=;sprop-pps=RAHAcvCJBAcONkg=
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:track1
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=audio 0 RTP/AVP 97
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: c=IN IP4 0.0.0.0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: b=AS:256
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:97 MPEG4-GENERIC/16000
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=fmtp:97 streamtype=5;profile-level-id=1;mode=AAC-hbr;sizelength=13;indexlength=3;indexdeltalength=3;config=1408
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:track2
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.444Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP ENDPOINT AUTHENTICATION SUCCESSFUL: DIGEST
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.444Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP ENDPOINT SDP APPLIED NTP=NOW-
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.445Z [DEBUG] [192.168.30.16:49280 <nbQST5AC6>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.445Z [TRACE] [192.168.30.16:49280 <nbQST5AC6>] [CLIENT RESPONSE] <-- [HEADERS] {
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "cseq": "1",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "date": "Sun, Jul 31 2022 20:03:42 GMT",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-base": "rtsp://192.168.30.60/h264Preview_01_main/",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-type": "application/sdp",
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:   "content-length": "815"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: }
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.445Z [TRACE] [192.168.30.16:49280 <nbQST5AC6>] [CLIENT RESPONSE] <-- [BODY]
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]:  v=0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: o=- 1659250819279826 1 IN IP4 192.168.30.60
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: s=Session streamed by "preview"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: i=h264Preview_01_main
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: t=0 0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:*
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=tool:LIVE555 Streaming Media v2020.08.12
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=type:broadcast
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=npt=now-
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-nam:Session streamed by "preview"
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-inf:h264Preview_01_main
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=video 0 RTP/AVP 96
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: c=IN IP4 0.0.0.0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: b=AS:500
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:96 H265/90000
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=fmtp:96 profile-space=0;profile-id=1;tier-flag=0;level-id=150;interop-constraints=000000000000;sprop-vps=QAEMAf//AWAAAAMAAAMAAAMAAAMAlqwJ;sprop-sps=QgEBAWAAAAMAAAMAAAMAAAMAlqAB4CACHH+KrTuiS7I=;sprop-pps=RAHAcvCJBAcONkg=
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:track1
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=audio 0 RTP/AVP 97
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: c=IN IP4 0.0.0.0
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: b=AS:256
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:97 MPEG4-GENERIC/16000
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=fmtp:97 streamtype=5;profile-level-id=1;mode=AAC-hbr;sizelength=13;indexlength=3;indexdeltalength=3;config=1408
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:tra
      ck2
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.464Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP CLIENT SOCKET CLOSED
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.464Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP CLIENT DETACHED FROM STREAM: Mailbox (STREAM:5302e657-f7eb-4af4-a900-2124a4cf9d87)
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.464Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP ENDPOINT SOCKET CLOSED [192.168.30.16:49280 <nbQST5AC6>]
      Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: 2022-07-31T20:03:41.464Z [INFO]  [192.168.30.16:49280 <nbQST5AC6>] RTSP ENDPOINT SOCKET CLOSED {192.168.30.60:554}
      
      
      Monocle 1 Reply Last reply Reply Quote 0
      • Monocle
        Monocle @vmsman last edited by

        @vmsman said in Reolink RLC-820A Not working on Monocole Gateway:

        i=h264Preview_01_main
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: t=0 0
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:*
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=tool:LIVE555 Streaming Media v2020.08.12
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=type:broadcast
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=npt=now-
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-nam:Session streamed by “preview”
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=x-qt-text-inf:h264Preview_01_main
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=video 0 RTP/AVP 96
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: c=IN IP4 0.0.0.0
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: b=AS:500
        Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:96 H265/90000

        Despite the URL suggesting your request for a “rtsp://192.168.30.60/h264Preview_01_main/” h264 video stream ,the SDP information only seems to include a H265 video encoded stream/track as noted in the lines below:

        > Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: m=video 0 RTP/AVP 96
        > Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=rtpmap:96 H265/90000
        > Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=fmtp:96 profile-space=0;profile-id=1;tier-flag=0;level-id=150;interop-constraints=000000000000;sprop-vps=QAEMAf//AWAAAAMAAAMAAAMAAAMAlqwJ;sprop-sps=QgEBAWAAAAMAAAMAAAMAAAMAlqAB4CACHH+KrTuiS7I=;sprop-pps=RAHAcvCJBAcONkg=
        > Jul 31 20:03:41 MonocleGateway monocle-gateway[2183]: a=control:track1
        

        Check your camera and see if you can change it to a H.264 video encoding for the stream or if there is perhaps a different URL you can request to get a H.264 stream. If you are able to make the stream available over the Internet (temporarily), you can also PM me the details and I have have a look and test it from here.

        Thanks, Robert

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

        V 1 Reply Last reply Reply Quote 0
        • V
          vmsman @Monocle last edited by

          @Monocle The camera only offers an H.265 stream only. The interesting part is that TinyCam Pro and QNAP QVR Pro both work providing /h264Preview_01_main. However both programs have issues with h265 and when I changed to /h264Preview_01_main, both programs started working. I also started using the Linux desktop cctv viewer and it worked with /h264Preview_01_main. I do know the camera stream is on /h265Preview_01_main though. Does it help you that these other three programs handled /h264Preview_01_main and worked with this camera?

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