• Please note that some Wansview cameras are not directly compatible with Alexa devices including models K3 and Q3S.


    There is an incompatibility with Alexa devices in the audio channel on some Wansview camera models.

    Current Solution/Workaround

    This can be resolved by disabling the audio channel in the stream via the camera’s web configuration pages. Set the Stream Type to Without Audio.

    If you prefer not to disable the audio in the stream, then you can optionally use the Monocle Gateway and tag your Wansview cameras with the @tunnel and @noaudio tags.

    Note: The FireTV 4K and newer devices all require using the Monocle Gateway service to allow them to function. Please see this page for more details: https://forum.monoclecam.com/topic/112/fire-tv-stick-4k-3rd-generation-2018


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