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    Monocle Disconnected, then Reconnects, repeats, then dies

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    • T
      tinker3433 last edited by

      I have Monocle Gateway running on a Win 11 machine as a service.
      I have several cameras set up and working.
      One is an Ubiquiti G4 Doorbell via a UDM SE Pro
      Others are Verint IP cameras
      there is also a secoy firewall, a Arista/Untangle box but neither it’s logs, or the UDM’s show any issue once i got things working.
      I am able to issue the proper command via any one of 3 Echo Shows and it will play the video from any camera.
      As captured below:

      -------------------------------------------------
      MONOCLE RUNTIME ENVIRONMENT
      -------------------------------------------------
      VERSION   = 0.0.6
      OS/ARCH   = win32\x64
      PROCESS   = monocle-gateway (PID=17840)
      TIMESTAMP = 2024-03-09T17:41:42.676Z
      
      -------------------------------------------------
      MONOCLE GATEWAY SERVICE         (Version: 0.0.6)
      -------------------------------------------------
      [Monocle Starting]
      [Monocle Connecting]
      [Monocle Started]
      [RTSP Server Starting]
      [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
      [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
      [RTSP Proxy Started] (PID=23248)
      [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
      [RTSP Server Started]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      
      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Driveway
      -------------------------------------------------
       - NAME          : Driveway
       - CAMERA.MFG    : Verint
       - CAMERA.MODEL  : V4750
       - CAMERA.LABEL  : PRIMARY
       - RTSP.URL      : rtsp://192.168.68.132/stream3
       - STREAM.ID     : STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       - SESSION.ID    : 5fab6741-f5f0-4bed-8ae0-0541bec9b2c4
       - LAST.MODIFIED : Mon Feb 19 2024 14:19:59 GMT-0600 (Central Standard Time)
       - TAGS          : @tunnel
      -------------------------------------------------
      
       ATTENTION -> Next you should see log statements showing your camera
                    establishing an inbound connection to this gateway instance via:   
       -> DNS URL: rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       -> This DNS host address should resolve to: 192.168.66.85:443 on your network.
      
       NOTE: If you don't receive any inbound connection log statements,
             please see: https://monoclecam.com/monocle-gateway-troubleshooting
      
      2024-03-09T17:41:53.899Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP CLIENT SOCKET CONNECTED
      
      -------------------------------------------------
      INBOUND RTSP CONNECTION FROM ALEXA:  [192.168.66.150:40790 <ijPdAxPFG>]
      -------------------------------------------------
       - CLIENT.IP    : 192.168.66.150 ( <-- this should be your Alexa device)
       - CLIENT.PORT  : 40790
       - REQ.ID       : ijPdAxPFG
       - REQ.PROTOCOL : RTSP/1.0
       - REQ.METHOD   : DESCRIBE
       - REQ.URL      : rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1?session=5fab6741-f5f0-4bed-8ae0-0541bec9b2c4
       - STREAM.ID    : STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       - SESSION.ID   : 5fab6741-f5f0-4bed-8ae0-0541bec9b2c4
      -------------------------------------------------
      
      2024-03-09T17:41:54.027Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP CLIENT ATTACHED TO STREAM: Driveway (STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1)
      2024-03-09T17:41:54.029Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT SOCKET CONNECTING TO: {192.168.68.132:554}
      2024-03-09T17:41:54.030Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT SOCKET CONNECTED {192.168.68.132:554}
      2024-03-09T17:41:54.031Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1?session=5fab6741-f5f0-4bed-8ae0-0541bec9b2c4
      2024-03-09T17:41:54.032Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [HEADERS] {
        "accept": "application/sdp",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "1"
      }
      2024-03-09T17:41:54.033Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.68.132/stream3
      2024-03-09T17:41:54.033Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [HEADERS] {
        "accept": "application/sdp",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "1"
      }
      2024-03-09T17:41:54.035Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
      2024-03-09T17:41:54.035Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [HEADERS] {
        "cseq": "1",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "content-base": "rtsp://192.168.68.132:554/stream3/",
        "content-type": "application/sdp",
        "content-length": "535"
      }
      2024-03-09T17:41:54.035Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [BODY]
       v=0
      o=- 1708373551740705 1 IN IP4 192.168.68.132
      s=IP camera Live streaming
      i=stream3
      t=0 0
      a=tool:LIVE555 Streaming Media v2014.02.04
      a=type:broadcast
      a=control:*
      a=range:npt=0-
      a=x-qt-text-nam:IP camera Live streaming
      a=x-qt-text-inf:stream3
      m=video 0 RTP/AVP 96
      c=IN IP4 192.168.68.132
      b=AS:1500
      a=x-bufferdelay:0.55000
      a=rtpmap:96 H264/90000
      a=fmtp:96 packetization-mode=1;profile-level-id=4D4028;sprop-parameter-sets=Z01AKI2NcDwBE/L/4FsgXA3AQEBQAAA+gAAHUw6GAH0AAAX14LvLjQwA+gAAC+vBd5cK,aO44gA==
      a=control:track1
      
      2024-03-09T17:41:54.035Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT AUTHENTICATION SUCCESSFUL: NONE
      2024-03-09T17:41:54.040Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
      2024-03-09T17:41:54.040Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [HEADERS] {
        "cseq": "1",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "content-base": "rtsp://192.168.68.132:554/stream3/",
        "content-type": "application/sdp",
        "content-length": "535"
      }
      2024-03-09T17:41:54.040Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [BODY]
       v=0
      o=- 1708373551740705 1 IN IP4 192.168.68.132
      s=IP camera Live streaming
      i=stream3
      t=0 0
      a=control:*
      a=tool:LIVE555 Streaming Media v2014.02.04
      a=type:broadcast
      a=range:npt=0-
      a=x-qt-text-nam:IP camera Live streaming
      a=x-qt-text-inf:stream3
      m=video 0 RTP/AVP 96
      c=IN IP4 192.168.68.132
      b=AS:1500
      a=rtpmap:96 H264/90000
      a=fmtp:96 packetization-mode=1;profile-level-id=4D4028;sprop-parameter-sets=Z01AKI2NcDwBE/L/4FsgXA3AQEBQAAA+gAAHUw6GAH0AAAX14LvLjQwA+gAAC+vBd5cK,aO44gA==
      a=control:track1
      a=x-bufferdelay:0.55000
      
      2024-03-09T17:41:54.075Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [SETUP] rtsp://192.168.68.132:554/stream3/track1
      2024-03-09T17:41:54.075Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [HEADERS] {
        "transport": "RTP/AVP/TCP;interleaved=0-1",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "2"
      }
      2024-03-09T17:41:54.076Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [SETUP] rtsp://192.168.68.132:554/stream3/track1
      2024-03-09T17:41:54.076Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [HEADERS] {
        "transport": "RTP/AVP/TCP;interleaved=0-1",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "2"
      }
      2024-03-09T17:41:54.123Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=2> (session=79F58E6E;timeout=30)
      2024-03-09T17:41:54.123Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [HEADERS] {
        "cseq": "2",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "transport": "RTP/AVP/TCP;unicast;destination=192.168.68.85;source=192.168.68.132;interleaved=0-1",
        "session": "79F58E6E;timeout=30"
      }
      2024-03-09T17:41:54.124Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=2> (session=79F58E6E;timeout=30)
      2024-03-09T17:41:54.124Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [HEADERS] {
        "cseq": "2",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "transport": "RTP/AVP/TCP;unicast;destination=192.168.68.85;source=192.168.68.132;interleaved=0-1",
        "session": "79F58E6E;timeout=30"
      }
      2024-03-09T17:41:54.128Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [PLAY] rtsp://192.168.68.132:554/stream3/
      2024-03-09T17:41:54.128Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT REQUEST]  --> [HEADERS] {
        "session": "79F58E6E",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "3"
      }
      2024-03-09T17:41:54.130Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [PLAY] rtsp://192.168.68.132:554/stream3/
      2024-03-09T17:41:54.130Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT REQUEST]  --> [HEADERS] {
        "session": "79F58E6E",
        "user-agent": "Fire OS/7.0 stagefright/1.2 (Linux;Android 9)",
        "cseq": "3"
      }
      2024-03-09T17:41:54.173Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [200 (OK)] <cseq=3> (session=79F58E6E)
      2024-03-09T17:41:54.173Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [ENDPOINT RESPONSE] <-- [HEADERS] {
        "cseq": "3",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "range": "npt=0.000-",
        "session": "79F58E6E",
        "rtp-info": "url=rtsp://192.168.68.132:554/stream3/track1;seq=42782;rtptime=1064718641"
      }
      2024-03-09T17:41:54.173Z [DEBUG] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [200 (OK)] <cseq=3> (session=79F58E6E)
      2024-03-09T17:41:54.173Z [TRACE] [192.168.66.150:40790 <ijPdAxPFG>] [CLIENT RESPONSE] <-- [HEADERS] {
        "cseq": "3",
        "date": "Sat, Mar 09 2024 17:41:54 GMT",
        "range": "npt=0.000-",
        "session": "79F58E6E",
        "rtp-info": "url=rtsp://192.168.68.132:554/stream3/track1;seq=42782;rtptime=1064718641"
      }
      2024-03-09T17:41:54.174Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT PLAYING MEDIA STREAM: Driveway (STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1)
      2024-03-09T17:41:54.174Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP CLIENT PLAYING MEDIA STREAM: Driveway (STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1)
      2024-03-09T17:42:11.240Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP CLIENT SOCKET CLOSED
      2024-03-09T17:42:11.240Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP CLIENT DETACHED FROM STREAM: Driveway (STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1)
      2024-03-09T17:42:11.241Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT SOCKET CLOSED [192.168.66.150:40790 <ijPdAxPFG>]
      2024-03-09T17:42:11.241Z [INFO]  [192.168.66.150:40790 <ijPdAxPFG>] RTSP ENDPOINT SOCKET CLOSED {192.168.68.132:554}
      
      

      After the viewing is ended and everything goes back to rest I will start to see reoccurring errors in the log

      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 7 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 7 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      

      I can later ask to view a camera and it will work fine, but then returns to the error

      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 6 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 8 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      
      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Barn Door
      -------------------------------------------------
       - NAME          : Barn Door
       - CAMERA.MFG    : Verint
       - CAMERA.MODEL  : V4750
       - CAMERA.LABEL  : PRIMARY
       - RTSP.URL      : rtsp://192.168.68.135/stream3
       - STREAM.ID     : STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4
       - SESSION.ID    : a40fbd80-d709-44bb-b120-6471feedb371
       - LAST.MODIFIED : Mon Feb 19 2024 14:23:19 GMT-0600 (Central Standard Time)
       - TAGS          : @tunnel
      -------------------------------------------------
      
       ATTENTION -> Next you should see log statements showing your camera
                    establishing an inbound connection to this gateway instance via:   
       -> DNS URL: rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4
       -> This DNS host address should resolve to: 192.168.66.85:443 on your network.
      
       NOTE: If you don't receive any inbound connection log statements,
             please see: https://monoclecam.com/monocle-gateway-troubleshooting
      
      2024-03-09T18:54:57.766Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP CLIENT SOCKET CONNECTED
      
      -------------------------------------------------
      INBOUND RTSP CONNECTION FROM ALEXA:  [192.168.66.142:33800 <FDbBOid2g>]
      -------------------------------------------------
       - CLIENT.IP    : 192.168.66.142 ( <-- this should be your Alexa device)
       - CLIENT.PORT  : 33800
       - REQ.ID       : FDbBOid2g
       - REQ.PROTOCOL : RTSP/1.0
       - REQ.METHOD   : DESCRIBE
       - REQ.URL      : rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4?session=a40fbd80-d709-44bb-b120-6471feedb371
       - STREAM.ID    : STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4
       - SESSION.ID   : a40fbd80-d709-44bb-b120-6471feedb371
      
      ***SNIP***
      
      "url=rtsp://192.168.68.135:554/stream3/track1;seq=10294;rtptime=2607659732"
      }
      2024-03-09T18:54:58.114Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP ENDPOINT PLAYING MEDIA STREAM: Barn Door (STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4)
      2024-03-09T18:54:58.114Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP CLIENT PLAYING MEDIA STREAM: Barn Door (STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4)
      2024-03-09T18:55:45.380Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP CLIENT SOCKET CLOSED
      2024-03-09T18:55:45.380Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP CLIENT DETACHED FROM STREAM: Barn Door (STREAM:eebfcda5-4974-41ea-a3cb-4dc8c5d902a4)
      2024-03-09T18:55:45.380Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP ENDPOINT SOCKET CLOSED [192.168.66.142:33800 <FDbBOid2g>]
      2024-03-09T18:55:45.380Z [INFO]  [192.168.66.142:33800 <FDbBOid2g>] RTSP ENDPOINT SOCKET CLOSED {192.168.68.135:554}
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 5 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 6 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 7 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      [Monocle Disconnected]
      
      

      Then several hours later if i request to view a camera it will fail

      [Monocle Reconnecting] ... in 8 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      
      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Driveway
      -------------------------------------------------
       - NAME          : Driveway
       - CAMERA.MFG    : Verint
       - CAMERA.MODEL  : V4750
       - CAMERA.LABEL  : PRIMARY
       - RTSP.URL      : rtsp://192.168.68.132/stream3
       - STREAM.ID     : STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       - SESSION.ID    : 00a37486-cfd9-4a97-b174-c646b9f262f6
       - LAST.MODIFIED : Mon Feb 19 2024 14:19:59 GMT-0600 (Central Standard Time)
       - TAGS          : @tunnel
      -------------------------------------------------
      
       ATTENTION -> Next you should see log statements showing your camera
                    establishing an inbound connection to this gateway instance via:   
       -> DNS URL: rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       -> This DNS host address should resolve to: 192.168.66.85:443 on your network.
      
       NOTE: If you don't receive any inbound connection log statements,
             please see: https://monoclecam.com/monocle-gateway-troubleshooting
      
      
      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Driveway
      -------------------------------------------------
       - NAME          : Driveway
       - CAMERA.MFG    : Verint
       - CAMERA.MODEL  : V4750
       - CAMERA.LABEL  : PRIMARY
       - RTSP.URL      : rtsp://192.168.68.132/stream3
       - STREAM.ID     : STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       - SESSION.ID    : bdb81611-d9c5-4943-9c23-bcbfeebfcabb
       - LAST.MODIFIED : Mon Feb 19 2024 14:19:59 GMT-0600 (Central Standard Time)
       - TAGS          : @tunnel
      -------------------------------------------------
      
       ATTENTION -> Next you should see log statements showing your camera
                    establishing an inbound connection to this gateway instance via:   
       -> DNS URL: rtsp://278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io:443/STREAM:782c2163-3e4f-4bed-b95d-5cbddf41cff1
       -> This DNS host address should resolve to: 192.168.66.85:443 on your network.
      
       NOTE: If you don't receive any inbound connection log statements,
             please see: https://monoclecam.com/monocle-gateway-troubleshooting
      
      [Monocle Disconnected]
      [Monocle Reconnecting] ... in 6 seconds (attempt #1)
      [Monocle Connecting]
      [Monocle Connected]
      [RTSP Server Registered]
      
      -------------------------------------------------
      MONOCLE RTSP SERVICE - INITIALIZED
      -------------------------------------------------
      FQDN = 278fa259-0a87-4e0d-a140-f9d2f7994e77.mproxy.io
      HOST = 192.168.66.85
      PORT = 443
      -------------------------------------------------
      
      

      Any ideas on either issue?
      Do they seem related or seperate?

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      • T
        tinker3433 last edited by

        For anyone else who runs into this i never did resolve it, i just made a task to restart the service every half hour.

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