Authentication Error even when new token
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Getting a 401 again today - anyone else? Thanks
Oct 01 09:15:54 pimonoclerp3 monocle-gateway[597]: [Monocle Connecting]
Oct 01 09:15:55 pimonoclerp3 monocle-gateway[597]: Monocle API Authentication Error; invalid or missing token.
Oct 01 09:15:55 pimonoclerp3 monocle-gateway[597]: 2024-10-01T08:15:55.115Z [ERROR] [Monocle Error] Unexpected server response: 401
Oct 01 09:15:55 pimonoclerp3 monocle-gateway[597]: [ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
Oct 01 09:15:55 pimonoclerp3 monocle-gateway[597]: [Monocle Disconnected]
Oct 01 09:15:55 pimonoclerp3 monocle-gateway[597]: [Monocle Reconnecting] … in 64 seconds (attempt #12) -
@slime-uk said in Authentication Error even when new token:
Getting a 401 again today - anyone else? Thanks
Indeed
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@SchmuFoo yup started yesterday afternoon uk for me
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It looks like the same issues as before, if you log out of the skill in Alexa you can not log back in and get a “login failed” please contact support banner. I assume it is a cert that needs updating. @Monocle
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@Monocle I’m in the same boat. Rats.
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@ALL
Please try again. Not a certificate issue this time – just a temporary database server outage yesterday and one of the services that makeup the backend failed to reconnect. Added improved “reconnect” logic today so hopefully this issue will “self-heal” next time.
(In some cases, you may have to restart your Monocle Gateway service.)
Thanks, Robert
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@Monocle Thanks, it’s better now!
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@Monocle many thanks - running fine now.
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@Monocle thank you
Working again