Authentication Error even when new token

sheminasalam1

I reinstalled my raspberry pi with the new bookworm OS today. After that I installed the arm 64 of this gateway. It installed without issues and also couldn’t see any errors with tail but now when I check I get the following error.

I have checked the token file, it is there in etc/monocle also i deleted new token and added fresh but same error. help me what to do?

sheminasalam1

@sheminasalam1

This is the error

Monocle API Authentication Error; invalid or missing token.

Rich

I am getting an error when trying to enable the Monocle skill via the Alexa app, this might be linked? @Monocle could you take a look, please?

foz111

Same problem here, this happened a while ago requires owner to fix from memory

Rich

@foz111 Yeah, an expired cert, IIRC?

SchmuFoo

Hi just came here to check if there are other users who are facing this API 401 Error out of nothing

Sep 05 20:10:24 loxberry monocle-gateway[6382]: [RTSP Server Started]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: Monocle API Authentication Error; invalid or missing token.
Sep 05 20:10:24 loxberry monocle-gateway[6382]: 2024-09-05T18:10:24.451Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [ '[Monocle Error]', 'Unexpected server response: 401' ]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [Monocle Disconnected]
Sep 05 20:10:24 loxberry monocle-gateway[6382]: [Monocle Reconnecting] ... in 5 seconds (attempt #1)

McKinley

@Rich, I am having the same issue with account linking with Amazon Alexa - was working just fine until sometime this morning.

I checked my gateways logs - everything there seems fine - no api token error.

pathfinder

I am also receiving the “Monocle API Authentication Error; invalid or missing token.” error.

Monocle

FYI … Working on this issue now and it should be resolved and working again later today!

Thanks, Robert

Anundertaker

@Monocle Hi Robert,

Just got “Monocle API Authentication Error; invalid or missing token.” recurring, as of about the last couple of hours.

Thank you for your help with this.

nor1don

I am having the same error… I changed token but still the same issue.

Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: 2024-09-10T21:27:03.441Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [Monocle Disconnected]
Sep 11 00:27:03 raspberrypi monocle-gateway[11159]: [Monocle Reconnecting] … in 23 seconds (attempt #4)
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Connecting]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: Monocle API Authentication Error; invalid or missing token.
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: 2024-09-10T21:27:26.909Z [ERROR] [Monocle Error] Unexpected server response: 401
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Disconnected]
Sep 11 00:27:26 raspberrypi monocle-gateway[11159]: [Monocle Reconnecting] … in 25 seconds (attempt #5)

justincheger

I am getting the same error on windows.

[Monocle Connecting]
Monocle API Authentication Error; invalid or missing token.
2024-09-11T00:52:07.365Z [ERROR] [Monocle Error] Unexpected server response: 401
[ ‘[Monocle Error]’, ‘Unexpected server response: 401’ ]
[Monocle Disconnected]