silent proxy fail on windows [SOLVED]
lactose last edited by Monocle
I found and fixed this problem so wanted to log for reference.
I installed on a new Win10 install and was getting connection refused errors to :8554 and :8555 in the gateway logs and tried all kinds of loopback/network items and then decided to run monocle-proxy.exe directly.
That revealed the issue. That exe requires Visual C++ 2010 runtime (you get a popup error about a VC dll when run interactively).
The fix is to install the runtime from this download https://www.microsoft.com/en-us/download/details.aspx?id=5555.
Hope this helps anyone else who runs into similar.
Monocle last edited by Monocle
Thanks for the tip – I think there is a note on this dependency on the Windows install page, but its probably not very obvious. We are working on a Windows installer that will package this dependency into the installer.
lactose last edited by
Ha, you are right. It is in there. Something about it being the indented pull out text made me ignore it (that’s my bad), that and when I had previously installed it months ago on my main desktop for testing I didn’t run into that issue as the dependency was already installed.