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    one Amazin show8 working, two 5's are not and 1 8 is not. All cubes work.

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    • B
      bk last edited by

      Today, I went to use a show 5, and it said camera not responding.
      Went to another one later, same thing.
      Last one I used in the living room this past Friday and it worked (show8 and it still does)
      There has been No network up dates between then and now (UI).
      But…
      So went through firewall and vlan rules, looked ok.
      went through wifi networks and groups, and found the ones not working were on two different physical WAPs but same IoT Vlan, so forced them to the same WAP that the living show 8 is working on.
      They did not work. Still saying camera not responding… the two 5’s and the one 8 in the basement.

      After an hour of scratching my “head”,
      maybe it’s that the cams I requested, they are new ones, and maybe never tried them on the show5’s , but the basement show8 didn’t work either, but tried different generation of cams (UI), still no good.

      Finally looked at the OS for each of the shows…
      show 5’s and 8 not working have OS of 6.5.6.9
      The one Show8 still working has OS of 6.2.6.0

      All my cubes no matter wired or wifi, or the WAP they are one all work, and just checked one cube, OS is 7.6.9.9 .
      I tried putting the non working 5’s and 8 on the same WAPs as the cubes, nope, they still don’t work.

      I read the trouble shooting… and the exceptions of 5 vs 8 goes back to 2019. These all have been working for years, could be a month or two since I used one of the show5’s to show a UI cam.
      So seems Amazon is in the process of breaking the shows???
      Any advise / fixes / new know problems via amazon?? ???
      TIA

      B 1 Reply Last reply Reply Quote 1
      • B
        bk @bk last edited by

        @Monocle Robert, are you still supporting Monocle?
        In reading some more recent posts, I didn’t see you posting for some time.
        All ok?

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