Gateway does not work - what can I do?

Walter

Hi there,

unfortunately my gateway does not work. I installed it and did everything according to the installation guide for raspberry.
I am using the echo show 5, raspberry 3+ and the ip camera from wanted, type called “monolith”:

At point 5 from the installer guide (“monocle-gateway --tail”) the following error message appears:

Could anybody give me a hint what I can do? Your help is much appreciated…

Many thanks
Walter

Monocle

@Walter

It looks like some prerequisite is causing a problem.

Lets see if it installed the executables and try running the executable directly. If we can get it working running the executables standalone, then we can figure out the service/daemon issue.

If we use the following command:

ls /usr/local/bin/monocle*

we should see two executables:

/usr/local/bin/monocle-gateway  /usr/local/bin/monocle-proxy

First, lets make sure the service/daemon is stopped – just in case —

sudo monocle-gateway --stop

You can run the monocle-gateway executable directly by just using the following command:

sudo monocle-gateway

You should see something like:

******************************************************************
 *             __  __  ___  _  _  ___   ___ _    ___              *
 *            |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
 *            | |\/| | (_) | .` | (_) | (__| |__| _|              *
 *            |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
 *                                                                *
 ******************************************************************

-------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = linux/arm
PROCESS   = monocle-gateway (PID=31590)
TIMESTAMP = 2019-07-25T17:28:46.374Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=31599)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]

Copy and paste what output you get to this thread and I can review it.

Thanks, Robert

Walter

@Monocle said in Gateway does not work - what can I do?:

sudo monocle-gateway

Hello Robert,

thank you four your reply - I did as you said and I get the following output:

I hope you can review it and we find out how to get it run.

Many Thanks!

Best regards,
Walter

Monocle

@Walter

OK, that is odd. Is this Pi running the latest Raspbian? I have not tested the latest build that was just released along with the RPi 4B yet.

Can you run this command and show what it includes?

ls /etc/monocle/

Thanks, Robert

Walter

@Monocle said in Gateway does not work - what can I do?:

ls /etc/monocle/

Hello Robert,

yes, it is the latest version Raspian Buster. This is what I get:

Thanks, Walter

Monocle

@Walter

OK, let me set this up on latest Buster image and see if I get the same failure and can then get it resolved.

Thanks, Robert

Monocle

@Walter

OK, I was able to reproduce a similar error. Although it may have been because I did not have a monocle.token file in place when the service was installed.

After making sure my monocle.token file did exist at /etc/monocle/monocle.token and making sure that file did contain valid token data (file was not empty), I was able to use the following commands to get the daemon updated on the system and working:

First, I used the --uninstall flag to remove the daemon/systemd config

sudo monocle-gateway --uninstall

Next, I used the --install flag to reinstall the daemon/systemd config

sudo monocle-gateway --install

And finally, I was able to start and view the Monocle Gateway

monocle-gateway --restart
monocle-gateway --tail

If you are still getting those “condition check” errors, use this command and post what it prints out:

systemctl status monocle-gateway.service

As for this specific error:

 ******************************************************************
 *             __  __  ___  _  _  ___   ___ _    ___              *
 *            |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
 *            | |\/| | (_) | .` | (_) | (__| |__| _|              *
 *            |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
 *                                                                *
 ******************************************************************

pkg/prelude/bootstrap.js:1183
      throw error;
      ^

Error: EISDIR: illegal operation on a directory, read
    at Object.fs.readSync (fs.js:634:3)
    at Object.fs.readSync (pkg/prelude/bootstrap.js:555:32)
    at tryReadSync (fs.js:474:20)
    at Object.fs.readFileSync (fs.js:515:19)
    at Object.fs.readFileSync (pkg/prelude/bootstrap.js:684:36)
    at Object.<anonymous> (/snapshot/monocle-gateway/lib/monocle/MonocleGateway.js:1:2954)
    at Module._compile (pkg/prelude/bootstrap.js:1259:22)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:711:10)
    at Module.load (internal/modules/cjs/loader.js:610:32)
    at tryModuleLoad (internal/modules/cjs/loader.js:549:12)

I get this if the /etc/monocle/monocle.token path is a directory and not a file. It should be a file.

You can list the path like this and make sure its a file.

ls -la /etc/monocle/

total 16
drwxrwxr-x   3 root monocle 4096 Jul 26 16:37 .
drwxr-xr-x 109 root root    4096 Jul 26 16:13 ..
-rw-r--r--   1 root root     285 Jul 26 16:14 monocle.token

Using the file command the output should not be a “directory”.

file /etc/monocle/monocle.token
/etc/monocle/monocle.token: directory

Using the file command the output should be a “ASCII text” file.

file /etc/monocle/monocle.token
/etc/monocle/monocle.token: ASCII text

Thanks, Robert