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    Can’t link skill [SOLVED]

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    • C
      cmjanus last edited by Monocle

      All of a sudden my camera stopped working with the echo show. Trying to do some troubleshooting I decided to disable the skill and enable it. Now I’m getting an Error that I cannot enable the skill.

      “We are unable to link monocle at this time”

      Any ideas.

      C 1 Reply Last reply Reply Quote 0
      • C
        cmjanus @cmjanus last edited by

        @cmjanus I did replace a switch with a managed switch. Maybe I need to change a setting?

        1 Reply Last reply Reply Quote 0
        • S
          seeker_ktf last edited by

          There is an ongoing certificate issue keeping anything good from happening right now. There might sill be something on your end but you won’t know until Monocle fixes their part.

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          • Monocle
            Monocle last edited by

            There was an expired SSL certificate issue. IT HAS NOW BEEN RESOLVED and all services should now be fully functional.

            Please try again now.
            Thanks, Robert

            Monocle: https://monoclecam.com
            Getting Started | Troubleshooting Guide | FAQ | Contact Support

            C 1 Reply Last reply Reply Quote 0
            • C
              cmjanus @Monocle last edited by

              @Monocle up and running again. Thanks.
              Happy Thanksgiving. Great response time for a holiday. Didn’t expect to have this resolved until Monday.

              Monocle 1 Reply Last reply Reply Quote 0
              • Monocle
                Monocle @cmjanus last edited by

                @cmjanus

                Glad to hear is working again for you. Thanks for the update!

                Happy Holidays!
                -Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

                1 Reply Last reply Reply Quote 0
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