Gateway error on startup



  • I cannot seem to connect my IP cameras to my Echo show 5
    I am using the proxy config.

    I can see in my camera streams that alexa does trigger the camera, but it doesnt display.

    [
    {
    “timestamp”: “2019-12-05T19:13:56.159Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://192.168.1.123/user=XXXX&password=XXXX&channel=1&stream=1.sdp”,
    “proxy”: “rtsp://6de4b559-d9ee-4dd3-819a-f5c7c361d7bd.mproxy.io:443/STREAM:e7bd883c-9799-4ceb-9a6b-dc0f11be22cd?session=9de37441-2c9d-4561-bb9d-13781d36ae7d”,
    “resolution”: {
    “width”: “192”,
    “height”: “192”
    },
    “authorizationType”: “NONE”,
    “videoCodec”: “H264”,
    “audioCodec”: “NONE”,
    “protocol”: “RTSP”
    }
    ]
    },

    =================

    also in the monocle gateway I can see the gateway call the camera.

    e234d55b-6643-43d2-b5dc-bcb23072911a-image.png
    on starting the gateway I do see this error.

    88fa47cd-6dde-415b-affe-502e67e2a4a5-image.png

    I have tried every help tip, i have looked around the forum, so appolgies if i have missed the solution.
    any help would be much appreicated.

    I am using a generic IP camera setup.

    6d770d7d-3702-428e-880d-520f88558ac6-image.png

    i have tried my external IP address & my internal IP address, neither work.

    any help would be much appreicated.

    Daryl


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