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    • A
      Adrian last edited by

      Hola, hace un par de dias compre el echo show 5 y además un par de cámaras wyze cam V2, al buscar el skill como wyze me arrojo únicamente el skill de monocle, intente configurar y descargue el monocle gataway, sin embargo al enviar el comando a alexa me indica que la cámara no responde.

      Sera la configuración en lo que he fallado?

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      • T
        tylechri last edited by

        This is a limitation of newer Amazon devices like the Show, which now require camera RSTP feeds to be encrypted and digitally signed.

        I got it working using Monocle Gateway with tag ‘@proxy-tcp’. Its a bit of a pain to set up and configure though. I was hoping it was faster than bringing up with the Wyze integration, but it seems to take just as long.

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        • M
          mjd239 @tylechri last edited by

          @tylechri any chance of posting your config?

          I’ve tried all the authentication methods.
          Set the resolution at 1920 x 1080.
          Set the video codec at H264
          Set the audio codec at AAC
          Set tags to @proxy-tcp

          But still no luck. Any help at this point would be appreciated.

          Thanks,

          Mike

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          • T
            tylechri @mjd239 last edited by tylechri

            @mjd239 I have: BASIC H264 AAC 1920*1080 @proxy-tcp

            Make sure you can ping your monocle fqdn that gets generated when the gateway starts and that it resolves to the internal Monocle gateway’s IP. I had to disable dns-rebind checking on my router for it to work. I think a more secure solution is to add a static DNS entry on your router for the gateway and keep rebind checking enabled, but I haven’t done that yet.

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            • M
              mjd239 @tylechri last edited by

              @tylechri Thanks for the info. I have to admit that the DNS stuff went over my head but I’ll look into it. Hopefully Google will provide…

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              • S
                s.archit @Guest last edited by

                I am trying to view the feed in Amazon Echo and want to overcome 10 minute time limit.

                Monocle 1 Reply Last reply Reply Quote 0
                • Monocle
                  Monocle @s.archit last edited by

                  @s-archit

                  We do not impose any timeout by default. As long as the “TIMEOUT” field for the camera settings is empty or zero in the Monocle web portal under your account, then in theory there should be no timeout. However, we have seen various camera makes and models behave differently. Its possible some cameras implement their own timeout in the stream or perhaps expecting some form of keep alive packet that Alexa is not implementing?

                  Monocle: https://monoclecam.com
                  Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                  • S
                    s.archit @tylechri last edited by

                    @tylechri I am still not having luck with what you mentioned. I have Wyze Cam. Below are the settings:

                    URL: rtsp://192.168.x.x/live
                    Authentication: Basic/Digest (tried both)
                    Username and Password

                    Resolution: 1920*1080 (16:9) [FHD] (1080p)
                    Video Codec: H264
                    Audio Codec: AAC
                    Tag: @proxy-tcp

                    Please help fix the issue.

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                    • T
                      tylechri @s.archit last edited by tylechri

                      @s-archit You settings there look fine. Do you see this in your Monocle Gateway logs?


                      MONOCLE RTSP SERVICE - INITIALIZED
                      -------------------------------------------------
                      FQDN = xxxxxxx-xxxxx-xxxx-xxxx-xxxxxxxxxx.mproxy.io
                      HOST = 192.168.1.10
                      PORT = 443
                      -------------------------------------------------
                      

                      Can you ping the FQDN listed in your log from a computer within the same network? Does the log show anything when you try to bring up a camera on the show/fire device?

                      This goes into more detail on the issue I ran into: https://monoclecam.com/monocle-gateway/troubleshooting/dns-rebinding

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                      • M
                        monocam last edited by

                        Wanted to get any information on how Wyze cam integration works. E.g. how long does it take to start showing the feed, and is there any timeout that occurs?

                        The long startup time and 10 min timeout in the native Wyze integration are my main reasons for trying Monocle to view my feeds instead.

                        Monocle 1 Reply Last reply Reply Quote 0
                        • Monocle
                          Monocle @monocam last edited by

                          @monocam said in Wyze Cam:

                          Wanted to get any information on how Wyze cam integration works. E.g. how long does it take to start showing the feed, and is there any timeout that occurs?

                          The long startup time and 10 min timeout in the native Wyze integration are my main reasons for trying Monocle to view my feeds instead.

                          I don’t have any Wyze cameras so I am not able to confirm anything specific – but as a general rule, I would not expect the latency to be any better than 10-15 seconds. Most cameras seem to have about a 10 second latency when viewing on an Alexa device.

                          Ad for the timeout, we don’t force any timeout, but some cameras do seem to stop the stream after a period of time. This could be a flaw in the Alexa RTSP viewer if its not sending periodic keep-alive messages, but I have seen certain cameras remain stream for hours on end — so I think its very camera specific.

                          Thanks, Robert

                          Monocle: https://monoclecam.com
                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                          • arrikhan
                            arrikhan @Guest last edited by

                            The Wyze App for Alexa is limited to US marketplace on amazon. Wyze has yet to show intentions to enable other regions (since turning it on in 2018).

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                            • K
                              kickapoo last edited by

                              I have tried the above settings in the monocle gateway and have been successful in connecting to my wyze cam v2 and viewing it through Echo Show. My issue right now is that it keeps on buffering every couple seconds, which essentially makes it not usable. I am not sure if others are experiencing similar issues. My current setup:

                              • wyze cam, flashed with rtsp firmware
                              • monocle gateway installed on raspberry pi 3
                              • configured settings to connect to wyze cam through monocle portal
                                – 1080p
                                – G.711
                                – Basic auth
                                – tags: @proxy-tcp

                              It connects fine on Alexa show, but like I mentioned, it keeps buffering every few seconds. Any guidance from the community will be great!

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                              • A
                                Ajayd3v @kickapoo last edited by

                                @kickapoo as much of an annoyance as it is, you could try changing the audio codec to NONE which may help with the buffering

                                Is the camera and the rasbery pi connected to the same router

                                I was having issues as I had my rasbery pi connected to a different router, I connected both to my main router and it works fine

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