Trying Gateway - 401 (Unauthorized)

rogressem

Everything works fine with Monocle until I try to use the Gateway service. This is an Amcrest IP3M-943 camera.

When I use the @tunnel tag, I get the log shown in the attached tunnel_log.

When I use the @proxy tag, I get the log shown in the attached proxy_log

rogressem

@monocle - Any ideas on this?

dbt85

I seem to be having the exact same issue with a Vstarcam C7837WIP.

Its entirely possible I’m being a potato

Monocle

When using @proxy, the the ECONNREFUSED 127.0.0.1:8554 error is telling us that either the monocle-proxy executable is not running or there is a firewall blocking port 8554.

If you are running the gateway on a Windows machine, this is a common issue when some of the prerequisites are missing. Please try installing this dependency and then restart Monocle Gateway.

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center

Also check your Windows firewall settings and either temporarily disable it for testing and/or add a permanent exception to allow access to port 8554.

Thanks, Robert

Monocle

The “401” error you are getting when using @tunnel is an authentication failure. The monocle gateway is failing to authenticate with the IP camera at 192.168.0.205 using BASIC authentication. I would suggest trying DIGEST authentication and maybe check your camera access password.

Thanks, Robert