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    Certificate Expired Again! Now my cams dont work... [SOLVED]

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    • Monocle
      Monocle last edited by

      The SSL issue should be resolved now!

      We had the certificate provider reissue a new SSL certificate with a new verification chain (eliminating the expired root) and replaced the SSL certificates on our servers.
      Please let me know if anyone is still having connectivity issues.

      PS: If you unlinked/disabled the Monocle skill, you will have to RE-LINK the skill to your Alexa account.

      Thanks, Robert

      Monocle: https://monoclecam.com
      Getting Started | Troubleshooting Guide | FAQ | Contact Support

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      • T
        Thiago Otero last edited by

        It´s ok now. Thanks @Monocle

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        • G
          gastonmora last edited by

          It is working again now. Thanks @Monocle. You are the best!

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          • C
            cf7 last edited by

            @Dalekw1 said in Certificate Expired Again! Now my cams dont work... [SOLVED]:

            @Monocle This same issue seems to have re-occured

            @Monocle This issue seems to have re-occured yesterday… can you check? Thanks

            M 1 Reply Last reply Reply Quote 1
            • M
              mp101 @cf7 last edited by

              @cf7 said in Certificate Expired Again! Now my cams dont work... [SOLVED]:

              @Dalekw1 said in Certificate Expired Again! Now my cams dont work... [SOLVED]:

              @Monocle This same issue seems to have re-occured

              @Monocle This issue seems to have re-occured yesterday… can you check? Thanks

              Me too :)

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              • Monocle
                Monocle last edited by

                The issue should be resolved now.

                Can you guys please check your systems and see if they are working now? You may need to restart your Monocle Gateway instances.

                My apologies for this! At least this time I was warned in advance of the certificate expiry – but being very busy with other tasks, I failed to take action in time and forgot about it.

                Thanks, Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

                1 Reply Last reply Reply Quote 1
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