Hikvision login error via Alexa Echo Show (2nd generation)



  • Hi, I am a new user, I am happy to be able to use this service, but at the moment on some cameras from some problem.

    in fact on this in particular:

    Roof
    roof
    Manufacturer: HikvisionModel: DS 2CD2T22WD
    rtsp: //192.168.0.119/
    Last Viewed: Wed Apr 08 2020 11:23:28 GMT + 0000 (UTC)
    BASICH264AAC944 * 1080
    ###################################################

    [
    {
    “timestamp”: “2020-04-08T11:37:17.460Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/048ae095-85c0-4eb6-8db8-16546650be28”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T11:37:15.608Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/13b738b4-08d4-431c-a87a-63162af49c48”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T11:37:12.669Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/31d618ff-dc0c-42fc-bf4b-5e5707a2a67a”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T11:23:28.382Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/187fe5a2-a48d-4a54-a629-25ca15170498”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T11:23:26.643Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/19259f49-6a63-48e4-806b-cc96f0b375ba”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T11:23:23.577Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/fbac107a-d131-40ab-9e5f-d8179e6fbd86”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T10:31:16.864Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/6ef89849-72b8-4428-a9c9-54498b5ac438”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T10:31:15.064Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/1249e77c-5f84-4c46-83ff-af64803db850”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2020-04-08T10:31:12.245Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.0.119/”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/636cb963-444d-4b9d-8b43-7da276de69f2”,
    “resolution”: {
    “width”: “944”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “AAC”,
    “protocol”: “RTSP”
    }
    ]
    }
    ]

    ##########################################################

    I also tried to change the resolution to a lower one, I removed the image security password as with the others, but Alexa at the moment of connection … flashes the screen and then says: “the video camera does not respond”
    I also tried to change my password and re-enter it but nothing is the only one that has problems, but in reality the camera works very well …

    (for the annual payment you can agree if it is an honest figure, if not for this service I could do without it … so if it is an annual offer yes … but not more, or a 5-year subscription one-off … like € 100.00 but not more … I don’t think it’s a strictly necessary service …)

    Regards


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