Jooan JA-C9C-Y



  • Hi, I have a WiFi IP camera ( Jooan JA-C9C-Y ) and I’m trying to work with Alexa, dosen’t work and I would like have help.
    Following “Additional Tip& Tricks” page:

    • Are you using Alexa from one of the supported geographical regions and supported languages?

    • Yes, I’ve activated the skill in Spanish from Spain.

    • Are you using a supported Amazon Alexa/Fire device?

    • Yes, Amazon Echo Show® 2018 -(2nd generation)

    • Does your camera support a RTSP steam?

    • Yes, using iSpy 64 v7.2.1.0 (Windows 10) I’ve found two working rtsp address:
      o VLC:360eye: rtsp://192.168.6.50:554/live/ch00_0 (it seems to work at 1920 x 1082 a 18 fps)
      o FFMPEG:ipncs: rtsp://192.168.6.50:554/live/ch00_1 (it seems to work at 640 x 360 x 10 fps)

    • Have you tested and verified your RTSP URL and IP camera stream is working using a 3rd-party tool such as VLC or FFPLAY?

    • Yes, with VLC.

    • Does your camera support H.264 encoded video?

    • Yes VLC says “Codec H264 – MPEG-4 AVC (part10(h264)”

    • Does your camera support AAC or G.711 encoded audio?

    • I’m not sure, it says: “Codec: PCM ALAW (alaw)”

    • Are you using a FireTV Stick (non-4K), FireTV Edition or Echo Spot to try and view your camera stream?

    • No, I’m using a Amazon Echo Show® 2018 -(2nd generation) but anyways the cameras are up to 1920x1080.

    • Are you using a FireTV 4K, FireTV 4K Stick, FireTV Cube, Fire Tablet or FireTV Edition to try and view your camera stream?

    • No, I’m using a Amazon Echo Show® 2018 -(2nd generation)

    • Are you using an Amazon CloudCam, Google NestCam/Dropcam, Arlo or Reolink Argus camera?

    • No, is a Jooan JA-C9C-Y

    • Are you using a Foscam camera?

    • No, is a Jooan JA-C9C-Y

    • Are you using a Reolink camera?

    • No, is a Jooan model JA-C9C-Y

    • Is your camera stream using G.711 encoded audio? (Sometimes displayed as mLAW or uLAW)

    • I’m not sure, it says: “Codec: PCM ALAW (alaw)”

    In https://portal.monoclecam.com/ :

    Dashboard.png

    I say “Alexa, show me camara 1”, and Alexa show me “ waiting camara 1” and a minute o so … fails

    What can I check?, There is any debug file anywhere? , any tip?

    Thanks in advance.


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