Jooan JA-C9C-Y

Juan1024

Hi, I have a WiFi IP camera ( Jooan JA-C9C-Y ) and I’m trying to work with Alexa, dosen’t work and I would like have help.
Following “Additional Tip& Tricks” page:

Are you using Alexa from one of the supported geographical regions and supported languages?
Yes, I’ve activated the skill in Spanish from Spain.
Are you using a supported Amazon Alexa/Fire device?
Yes, Amazon Echo Show® 2018 -(2nd generation)
Does your camera support a RTSP steam?
Yes, using iSpy 64 v7.2.1.0 (Windows 10) I’ve found two working rtsp address:
o VLC:360eye: rtsp://192.168.6.50:554/live/ch00_0 (it seems to work at 1920 x 1082 a 18 fps)
o FFMPEG:ipncs: rtsp://192.168.6.50:554/live/ch00_1 (it seems to work at 640 x 360 x 10 fps)
Have you tested and verified your RTSP URL and IP camera stream is working using a 3rd-party tool such as VLC or FFPLAY?
Yes, with VLC.
Does your camera support H.264 encoded video?
Yes VLC says “Codec H264 – MPEG-4 AVC (part10(h264)”
Does your camera support AAC or G.711 encoded audio?
I’m not sure, it says: “Codec: PCM ALAW (alaw)”
Are you using a FireTV Stick (non-4K), FireTV Edition or Echo Spot to try and view your camera stream?
No, I’m using a Amazon Echo Show® 2018 -(2nd generation) but anyways the cameras are up to 1920x1080.
Are you using a FireTV 4K, FireTV 4K Stick, FireTV Cube, Fire Tablet or FireTV Edition to try and view your camera stream?
No, I’m using a Amazon Echo Show® 2018 -(2nd generation)
Are you using an Amazon CloudCam, Google NestCam/Dropcam, Arlo or Reolink Argus camera?
No, is a Jooan JA-C9C-Y
Are you using a Foscam camera?
No, is a Jooan JA-C9C-Y
Are you using a Reolink camera?
No, is a Jooan model JA-C9C-Y
Is your camera stream using G.711 encoded audio? (Sometimes displayed as mLAW or uLAW)
I’m not sure, it says: “Codec: PCM ALAW (alaw)”

In https://portal.monoclecam.com/ :

I say “Alexa, show me camara 1”, and Alexa show me “ waiting camara 1” and a minute o so … fails

What can I check?, There is any debug file anywhere? , any tip?

Thanks in advance.