Camtrace server and camera

[Arvi91]

Hello,

I just find monocle apps to runs my camera on my Echo Show 5 and 8.

I have some trouble with it, because I test my rtsp on VLC and it’s ok.
I install Gateway on my Windows PC and it’s ok. (i check my resolution below 1080P and try with @noaudio but It does not work
Communication beetween gateway and alexa seams to works :

INITIALIZE RTSP STREAM: SEJOUR

• NAME : SEJOUR
• LABEL : PRIMARY
• URL : rtsp://192.168.10.205:554/
• UUID : STREAM:XXXXXX
• SESS : XXXXXX
• MODIF : Sun Nov 22 2020 05:59:48 GMT+0100 (Paris, Madrid)
• TAGS : @noaudio,@proxy

---

Now, I don’t know what test i can do.
Is that someone can helps me?

Because Alexa still say : Camera is not responding.

Thank you.

[Arvi91]

is it possile maybe to contact the support?

[colo-pr]

I dont think so, and looks like the support for this project is non existent, posted twice because I cant get it to work and no response at all. Sorry, we may have to find another option.