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    "DING, The Camera isn’t responding" and times out...

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    • C
      colo-pr last edited by

      Hi guys, a newbie here. Being trying to get this to work for a couple of days and even read the Faqs but Im stuck.

      Unifi Cameras with Protect and RTSP activate, RTSP tested because I use the feed for iSpy software.
      Echo Show 8, works fine when I call my Ring door bell.
      Monocle running on a Windows 10 PC by ethernet.
      Everything setup but when I call any camera in the Echo I get the friking “DING, The Camera isn’t responding”.

      When I go to the Monocle website I can see the camera “Last Viewed” in yellow = that tells me the Echo is going out
      When I check the Monocle client status running on the Windows PC I see the camera activity = that tells me the Monocle call from outside is getting in?

      but, it gives me some messages about “Time Out”, so, is timing out but why? no idea. Here is a copy/paste from the client activity running in the PC, I will appreciate any help.

          __  __  ___  _  _  ___   ___ _    ___              *
   |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
   | |\/| | (_) | .` | (_) | (__| |__| _|              *
   |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
                                                       *

      MONOCLE RUNTIME ENVIRONMENT
      VERSION = 0.0.4
      OS/ARCH = win32\x64
      PROCESS = monocle-gateway (PID=9976)
      TIMESTAMP = 2020-11-17T01:00:38.781Z

      MONOCLE GATEWAY SERVICE (Version: 0.0.4)
      [Monocle Starting]
      [Monocle Connecting]
      [Monocle Started]
      [RTSP Server Starting]
      [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
      [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
      [RTSP Proxy Started] (PID=10512)
      [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
      [RTSP Server Started]
      [RTSP Proxy Stopped] CODE=3221225781; SIGNAL=null
      [Monocle Connected]
      [RTSP Server Registered]

      MONOCLE RTSP SERVICE - INITIALIZED
      FQDN = bdc67450-aa32-4ac2-a39e-62437c48b6dd.mproxy.io
      HOST = 192.168.2.22
      PORT = 443
      INITIALIZE RTSP STREAM: Basement
      NAME : Basement
      LABEL : PRIMARY
      URL : rtsp://192.168.1.1:7447/YaUrF6Pbp1RFCHI5
      UUID : STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f
      SESS : 9f464169-02f1-483b-ba2d-ac4a94dca995
      MODIF : Mon Nov 16 2020 16:50:21 GMT-0800 (Pacific Standard Time)
      TAGS : @noaudio,@tunnel
      2020-11-17T01:01:19.127Z [INFO] [192.168.2.50:55468 <ryDkWiecv>] RTSP CLIENT SOCKET CONNECTED
      2020-11-17T01:01:19.256Z [INFO] [192.168.2.50:55468 <ryDkWiecv>] RTSP CLIENT ATTACHED TO STREAM: Basement (STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f)
      2020-11-17T01:01:40.282Z [ERROR] [192.168.2.50:55468 <ryDkWiecv>] [RTSP ENDPOINT SOCKET ERROR] [192.168.2.50:55468 <ryDkWiecv>] Error: connect ETIMEDOUT 192.168.1.1:7447
      [ ‘[192.168.2.50:55468 <ryDkWiecv>]’,
      ‘[RTSP ENDPOINT SOCKET ERROR]’,
      ‘[192.168.2.50:55468 <ryDkWiecv>]’,
      { Error: connect ETIMEDOUT 192.168.1.1:7447
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ETIMEDOUT’,
      code: ‘ETIMEDOUT’,
      syscall: ‘connect’,
      address: ‘192.168.1.1’,
      port: 7447 } ]
      2020-11-17T01:01:40.288Z [ERROR] PROXY ENDPOINT ERROR; Error: connect ETIMEDOUT 192.168.1.1:7447
      [ ‘PROXY ENDPOINT ERROR;’,
      { Error: connect ETIMEDOUT 192.168.1.1:7447
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ETIMEDOUT’,
      code: ‘ETIMEDOUT’,
      syscall: ‘connect’,
      address: ‘192.168.1.1’,
      port: 7447 } ]
      2020-11-17T01:01:40.292Z [INFO] [192.168.2.50:55468 <ryDkWiecv>] RTSP ENDPOINT SOCKET CLOSED [192.168.2.50:55468 <ryDkWiecv>]
      2020-11-17T01:01:49.255Z [WARN] [192.168.2.50:55468 <ryDkWiecv>] RTSP CLIENT SOCKET TIMEOUT
      2020-11-17T01:01:49.261Z [INFO] [192.168.2.50:55468 <ryDkWiecv>] RTSP CLIENT SOCKET CLOSED
      2020-11-17T01:01:49.261Z [INFO] [192.168.2.50:55468 <ryDkWiecv>] RTSP CLIENT DETACHED FROM STREAM: Basement (STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f)

      INITIALIZE RTSP STREAM: Basement
      NAME : Basement
      LABEL : PRIMARY
      URL : rtsp://192.168.1.1:7447/YaUrF6Pbp1RFCHI5
      UUID : STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f
      SESS : a1abf815-379b-46ef-9260-7008f939adee
      MODIF : Mon Nov 16 2020 16:50:21 GMT-0800 (Pacific Standard Time)
      TAGS : @noaudio,@tunnel
      2020-11-17T01:01:51.428Z [INFO] [192.168.2.50:55476 <H1wWZie5D>] RTSP CLIENT SOCKET CONNECTED
      2020-11-17T01:01:51.557Z [INFO] [192.168.2.50:55476 <H1wWZie5D>] RTSP CLIENT ATTACHED TO STREAM: Basement (STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f)

      INITIALIZE RTSP STREAM: Kitchen
      NAME : Kitchen
      LABEL : PRIMARY
      URL : rtsp://192.168.1.1:7447/ain5iR6HuoxX7zG3
      UUID : STREAM:1db0de61-16e0-4ad5-b9de-0fd69f6f69d1
      SESS : 27c4f45b-de2b-4da6-83c1-c59d51e3e121
      MODIF : Sun Nov 15 2020 19:07:28 GMT-0800 (Pacific Standard Time)
      TAGS : @tunnel
      2020-11-17T01:01:57.199Z [DEBUG] [192.168.2.50:55476 <H1wWZie5D>] [CLIENT REQUEST] --> [TEARDOWN] rtsp://bdc67450-aa32-4ac2-a39e-62437c48b6dd.mproxy.io:443/STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f?session=a1abf815-379b-46ef-9260-7008f939adee
      2020-11-17T01:01:57.201Z [TRACE] [192.168.2.50:55476 <H1wWZie5D>] [CLIENT REQUEST] --> [HEADERS] {
      “session”: “”,
      “user-agent”: “Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)”,
      “cseq”: “2”
      }
      2020-11-17T01:01:57.204Z [DEBUG] [192.168.2.50:55476 <H1wWZie5D>] [ENDPOINT REQUEST] --> [TEARDOWN] rtsp://bdc67450-aa32-4ac2-a39e-62437c48b6dd.mproxy.io:443/STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f?session=a1abf815-379b-46ef-9260-7008f939adee
      2020-11-17T01:01:57.205Z [TRACE] [192.168.2.50:55476 <H1wWZie5D>] [ENDPOINT REQUEST] --> [HEADERS] {
      “session”: “”,
      “user-agent”: “Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)”,
      “cseq”: “2”
      }
      2020-11-17T01:02:12.585Z [ERROR] [192.168.2.50:55476 <H1wWZie5D>] [RTSP ENDPOINT SOCKET ERROR] [192.168.2.50:55476 <H1wWZie5D>] Error: connect ETIMEDOUT 192.168.1.1:7447
      [ ‘[192.168.2.50:55476 <H1wWZie5D>]’,
      ‘[RTSP ENDPOINT SOCKET ERROR]’,
      ‘[192.168.2.50:55476 <H1wWZie5D>]’,
      { Error: connect ETIMEDOUT 192.168.1.1:7447
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ETIMEDOUT’,
      code: ‘ETIMEDOUT’,
      syscall: ‘connect’,
      address: ‘192.168.1.1’,
      port: 7447 } ]
      2020-11-17T01:02:12.588Z [ERROR] PROXY ENDPOINT ERROR; Error: connect ETIMEDOUT 192.168.1.1:7447
      [ ‘PROXY ENDPOINT ERROR;’,
      { Error: connect ETIMEDOUT 192.168.1.1:7447
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ETIMEDOUT’,
      code: ‘ETIMEDOUT’,
      syscall: ‘connect’,
      address: ‘192.168.1.1’,
      port: 7447 } ]
      2020-11-17T01:02:12.589Z [INFO] [192.168.2.50:55476 <H1wWZie5D>] RTSP ENDPOINT SOCKET CLOSED [192.168.2.50:55476 <H1wWZie5D>]

      INITIALIZE RTSP STREAM: Driveway
      NAME : Driveway
      LABEL : PRIMARY
      URL : rtsp://192.168.1.1:7447/iUf8ATnO1dNEWKZP
      UUID : STREAM:7c0c1145-37b9-4292-99a2-e69a4f1c2790
      SESS : d3fc3080-0686-42f5-96c8-229fa6bc45ed
      MODIF : Mon Nov 16 2020 16:50:46 GMT-0800 (Pacific Standard Time)
      TAGS : @noaudio,@proxy
      2020-11-17T01:02:23.134Z [INFO] [RTSP PROXY] REGISTERING STREAM [Driveway/PRIMARY]; (STREAM:7c0c1145-37b9-4292-99a2-e69a4f1c2790)
      2020-11-17T01:02:25.192Z [ERROR] Uncaught Exception connect ECONNREFUSED 127.0.0.1:8554
      [ ‘Uncaught Exception’, ‘connect ECONNREFUSED 127.0.0.1:8554’ ]
      2020-11-17T01:02:25.192Z [ERROR] Error: connect ECONNREFUSED 127.0.0.1:8554
      [ { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      2020-11-17T01:02:26.035Z [INFO] [192.168.2.50:55516 <ry57-il5D>] RTSP CLIENT SOCKET CONNECTED
      2020-11-17T01:02:26.160Z [INFO] [192.168.2.50:55516 <ry57-il5D>] RTSP CLIENT ATTACHED TO STREAM: Driveway (STREAM:7c0c1145-37b9-4292-99a2-e69a4f1c2790)
      2020-11-17T01:02:27.200Z [WARN] [192.168.2.50:55476 <H1wWZie5D>] RTSP CLIENT SOCKET TIMEOUT
      2020-11-17T01:02:27.205Z [INFO] [192.168.2.50:55476 <H1wWZie5D>] RTSP CLIENT SOCKET CLOSED
      2020-11-17T01:02:27.206Z [INFO] [192.168.2.50:55476 <H1wWZie5D>] RTSP CLIENT DETACHED FROM STREAM: Basement (STREAM:a2bf42bd-1910-43b1-bbf0-43233565e33f)
      2020-11-17T01:02:28.175Z [ERROR] [192.168.2.50:55516 <ry57-il5D>] [RTSP ENDPOINT SOCKET ERROR] [192.168.2.50:55516 <ry57-il5D>] Error: connect ECONNREFUSED 127.0.0.1:8554
      [ ‘[192.168.2.50:55516 <ry57-il5D>]’,
      ‘[RTSP ENDPOINT SOCKET ERROR]’,
      ‘[192.168.2.50:55516 <ry57-il5D>]’,
      { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      2020-11-17T01:02:28.177Z [ERROR] PROXY ENDPOINT ERROR; Error: connect ECONNREFUSED 127.0.0.1:8554
      [ ‘PROXY ENDPOINT ERROR;’,
      { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      2020-11-17T01:02:28.179Z [INFO] [192.168.2.50:55516 <ry57-il5D>] RTSP ENDPOINT SOCKET CLOSED [192.168.2.50:55516 <ry57-il5D>]
      2020-11-17T01:02:56.172Z [WARN] [192.168.2.50:55516 <ry57-il5D>] RTSP CLIENT SOCKET TIMEOUT
      2020-11-17T01:02:56.172Z [INFO] [192.168.2.50:55516 <ry57-il5D>] RTSP CLIENT SOCKET CLOSED
      2020-11-17T01:02:56.172Z [INFO] [192.168.2.50:55516 <ry57-il5D>] RTSP CLIENT DETACHED FROM STREAM: Driveway (STREAM:7c0c1145-37b9-4292-99a2-e69a4f1c2790)

      Windows firewall completely disabled.

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