Cannot Login
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I cannot login to my dashboard. None of my passwords work. I can’t get a password reset since I haven’t gotten email to reset in the past 24 hours (and yes I checked my spam folder). I also cannot create a new account without your database crashing. I couldn’t even link to these forums without getting a bad gateway error from the login page (I only go here through google). So can I have some help please?
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@lawsonj65 said in Cannot Login:
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I’m working on the issue now. I’ll post back shortly with everything is working again.
Thanks, Robert
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Login and gateway should be working now. You may have to restart Monocle gateway if you are using one.
Thanks, Robert
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Hi Robert. I observed two days of downtime for the website and gateway. Hope all is going well. Keep up the good work. Thanks.
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Hi Monocle Team,
the Auth Tokens were not working as well, but great to see that you are back. I really appreciate the Work you do here. If we as the Community can help, then let us know.
Your Service is really really important to me as it makes it possible to use a Reolink as Babyphone on my Alexa Shows 5 and 8.Thank you very much.
Best Regards
Rico -
One thing that we as a community can do is to make the occasional donation to help keep things up.
https://monoclecam.com/donate-paypalThanks, Robert, for taking care of the outage on a pre-holiday weekend! I tossed in for a pint.
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@Monocle Thank you for the very quick turnaround. I can confirm everything is back the way it should be. Thanks again!!
