TENVIS



  • Please post a new topic for your support question and include the following details:

    IP Camera/NVR Make and Model : Tenvis - JPT3815W-HD
    Alexa Device you are testing with : Echo Show 8
    Any steps you have already attempted and results/outcome

    Amazon feedback.jpg

    I’ve tried:
    rtsp://192.168.1.156/11 - Can view in VLC media play but Alexa says “the camera isn’t responding”

    rtsp://192.168.1.156:554/11 Monocle Settings.jpg - Can view in VLC media play but Alexa says “the camera isn’t responding”

    Please help.

    Thank you Graham



  • Not sure what happened above.

    I’ve tried the connections below, the first image is to show that someone has succeeded at getting the same camera working. The following one is my settings.

    rtsp://192.168.1.156/11 - Can view in VLC media play but Alexa says “the camera isn’t responding”

    rtsp://192.168.1.156:554/11 - Can view in VLC media play but Alexa says “the camera isn’t responding”


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