Unable to connect hikvision nvr to Alexa.
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@Esso
Below is the rtsp you had in your samplertsp://192.168.0.246:554/Streaming/Channels/301/
So you are trying to view cam 3 stream 1.
Is the .246 your IPv4 address? (ie the IP address of your Hikvision NVR on your LAN?).
I’ll confirm the .246 should be your IPv4 address.
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@Esso I have 8 different cameras. 101 to 801. Yes the IPv4 address for the nvr system is 192.168.0.246. None of them are connecting.
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@Esso Hi does this setup with the loop back work on DVR’s with the BNC connections?
Many thanks
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@Tonza1
BNC ey…It’s the NVR that sends the streams to Alexa rather than the actual cameras so it MIGHT work with BNC cams.
That’s why the Monocle app only needs the IP of the NVR and then the camera number on the end to sure the feeds
Ie 101 on the end is Cam 1 Feed 1
What is the make and model of your NVR?
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@Esso I have a Hikvision DS-7204HUHI-K1 DVR 4 channel which I think only has 1 Lan port. I have set up the rtsp and it works fine via VLC through a laptop. I’ve successfully added the cameras to the Amazon App and it recognises my cameras but when I ask Alexa to show me the camera she says “ok” then after a few seconds says “hmmm the camera isn’t responding”
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I also have mine set up correctly. Even with the loop back connected. I can view in VLC. But Alexa cannot find it. I was also told I could plug my camera directly into my modem, but my modem is a modem and router in one unit and doesn’t support PoE, so the camera won’t work. I am getting a PoE switch, but I need to find how to set everything correctly up through that. Hopefully this switch will resolve everything.
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@alison22000 I don’t have a spare port to plug in a loop back cable so that’s not an option for me. Alexa goes to open the cameras and the screen flickers but then fails. Not actually sure what’s wrong.
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@Tonza1 I think there is something more to our problem. Your issue is identical to mine. Even though I am correctly using rtsp://192.168.0.246:554/Streaming/Channels/101 or even 102 if using sub stream, she does not open the camera. Mine also flickers. I have tried so many variations. The loop back cable idea didn’t help me and direct connecting the camera didn’t. But I suspect it is not my system or my copying of information as a few people have explained to me that we can achieve this with a PoE network switch and will not require the gateway. Someone will be walking me through it tomorrow, so I will give you the information. But this would be the simpler and less frustrating way.
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A flickering screen followed by Alexa saying “hmmm the camera isn’t responding” is what happens when Alexa cannot find the camera feed. This behavior does not mean you are any closer to resolving the issue. It does not mean it is almost working just because the screen flickers.
I feel your frustration.
As you know, if you have a PC or laptop on your LAN and you install VLC then VLC can access the cameras but Alexa cannot. Why? Because of the way Alexa works. For security reasons Alexa cannot communicate with your cameras by routing through your Hikvision NVR but VLC can do this.
When I am stuck for something to do I might investigate this routing issue further. I know there is an 8 second delay when I view a camera feed through Alexa but the feed is in real time when I use VLC. This is because of the way Alexa works on the Amazon platform. It’s almost as if the camera feed is leaving my house and going somewhere and then being sent back to my Alexa.
This is why I suggested connecting a camera directly to your router so you can bypass the NVR.
This is something you are going to try to do once you can sort the POE requirements.
The camera I have connected directly into my router has a separate power supply injector to power it. I can view this camera on Alexa without a loopback cable but none of the cameras that are plugged in to my NVR work with Alexa without a loop back cable.
You also mention some of the other settings within the Monocle app. I left all of these at their default settings but I will check and verify what my settings are just in case that is relevant.
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I’ve finally got my cameras to work through my 2nd generation echo show and also my Amazon Fire TV however I still cannot view through my echo show 5, it just keeps saying “camera is not responding”. I’m thinking its the echo show 5 that’s the issue?