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    • G

      Problems with website anyone !!!
      • Giang

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      Monocle

      @giang said in Problems with website anyone !!!:

      Website won’t open for me… only thing I can access is this forum.

      This issue has been fixed now. Thank you for the heads up.

    • M

      invidtech nvr o dvr using nat or any dvr p2p using port80
      • mescopr

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      Monocle

      @mescopr

      You should not need to open any ports on your router.

      Do you have Monocle Gateway installed on a computer inside your network? That is what is needed first. The Monocle Gateway service running on this computer must listen on port 443 and the Alexa devices must be able to access this computer (on port 443) inside your local network.

      The Monocle Gateway service does communicate over the Internet to coordinate when an Alexa device requests a camera stream, but you don’t need to expose any inbound ports for this to work. All the streaming data is maintained locally inside your private network.

      Thanks, Robert

    • T

      Making Alexa Work -
      • TexasBill

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      Monocle

      @TexasBill

      Just a screenshot of the error you were getting.

      If you have the Monocle Gateway installed locally and your camera tagged (@tunnel) to use the gateway, you can copy the log data to this post and I can review it for any errors. Make sure to include the part of the log that includes the startup messages as well as the period of time that covers you asking Alexa for the camera feed.

      I just thought of one more technical item that Google WIFI could be blocking (if you are using the Monocle Gateway software). DNS Rebinding, please see: https://monoclecam.com/monocle-gateway/troubleshooting/dns-rebinding

      Thanks, Robert

    • T

      Proxy not connecting
      • tyrone.creed

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      Monocle

      @tyrone-creed

      No you should not have to reboot the machine.

      You can restart the Monocle Gateway service either using the Windows Service Manager (GUI) tool or by using the following command in a command/shell window from the directory where you have the Monocle Gateway files:

      monocle-gateway.exe --restart

      (See: https://monoclecam.com/monocle-gateway/install/windows#windows-service for more commands.)

      Thanks, Robert

    • C

      Problem with Alexa
      • Cyrillec

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      Monocle

      @Cyrillec

      As far as we know, Reolink Argus cameras don’t support RTSP and all other ReoLink cameras require using our Monocle Gateway software to achieve compatibility. Or course Amazon could fix the issue in Alexa or Reolink could fix it in an updated firmware, but at this point we are not aware of any such fixes. So it should be able to work now, but you would have to use the Monocle Gateway locally.

      Thanks, Robert

    • M

      FireTV 3rd Gen 16:9 image looks like 4:3 format
      • MNB

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      Monocle

      @MNB

      Glad it was something simple to resolve the issue :-)

      Thanks, Robert

    • C

      Night Owl DVR System Works
      • cdudeman

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      Monocle

      @cdudeman

      It probably won’t matter but you could also try using @proxy-tcp (instead of @proxy) to see if it can maintain the connection for more than 30 seconds.

      Thanks, Robert

    • Monocle

      Amcrest UltraHD 4K (8MP) - FLASH SALE! [$84.14] <EXPIRED>
      • Monocle

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      No one has replied

    • Monocle

      Reolink PoE RLC-420-5MP - FLASH SALE! [$42.00] <EXPIRED>
      • Monocle

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      No one has replied

    • M

      Controlling sricam ip cams with alexa smart devices
      • mike3983

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      No one has replied

    • T

      Works with Show directly but buffers with gareway
      • tomsoyer

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      Monocle

      @tomsoyer

      FYI, generate a new Monocle token for testing on your PC, else they will both compete for the same DNS hostname.

    • P

      connection takes too lang
      • pfeffi

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      Monocle

      @pfeffi

      Unfortunately not. I believe the latency is due to the platform and RTPS/Codec implementation on the small embedded device. I have tested similar camera stream on a Raspberry Pi (embedded ARM-based device) and experienced similar latency.

    • H

      Zilink 1070p
      • Hans-Joerg

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    • J

      Amcrest IP2M-841 Stopped Working Through Portal
      • jhagan

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      J

      Thanks for the clarification about the gateway.

    • spicymikey

      Previously running setup now throwing a 404
      • spicymikey

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      spicymikey

      Yes, it certainly could have been a problem between the two points. Especially since it just started working again by itself. I’ll bookmark that stats page. Good to know!

    • J

      Floureon IP Camera - SD17W
      buffering • • James Kennedy

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      B

      I also have a SD17W IP Camera, and I would be interested to know what is your setting for viewing on Echo Show.

      thank you Roberto

    • A

      Is there a demo camera feed available?
      • alanbroberts

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      A

      Thank you for the information, would say perfect timing as I’ve just purchased a PI4. Will be setting up gateway service to run on this alongside Pihole and vpn.
      Again, many thanks and hopefully Alexa device will now play ball and I can concentrate on getting actual IE geek camera to work.

    • T

      Language set up
      • TracyReznik1325

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      No one has replied

    • J

      SV3C: SV-B06POE-1080P-A
      • jmbad999

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      Monocle

      @jmbad999

      Sorry for the delayed response.

      I do have firewall rules on my router that prevent the camera from communicating outside my LAN. Would that prevent the data stream connection to the Echo Show in any way?

      No, the IP camera should not be exposed outside of your local network.

      However, both the Alexa device and IP camera must be on the same internal network and be able to communicate with each other. If they are on separate VLANS or on a “Guest” WiFi network, this could cause an issue.

    • B

      Alexa buffering
      • breadman1984

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      B

      Hi Robert

      I’m using an Amazon show 1st gen and yes I’m on the same network

      Kind regards Ryan

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