DHI-NVR2116-4KS2

Xaqvi

Hello everyone!
please, i try to connect my device Dahua DHI-NVR2116-4KS2 to alexa using Monocle Skill, but when i try conection in VNC i can see it perfect, but when try to using alexa Echo Show 5, the device always try but cannt connect.
please anyone can help me?
thanks

"timestamp": "2019-08-31T11:07:09.608Z",
"request": "InitializeCameraStreams",
"response": [
  {
    "uri": "rtsp://%USER%:%PWD%@192.168.1.200:554/cam/realmonitor?channel=1&subtype=0",
    "proxy": "rtsp://proxy.monoclecam.com:443/753c105a-147b-42d2-950a-1b9b5df29ff1",
    "resolution": {
      "width": "1920",
      "height": "1080"
    },
    "authorizationType": "DIGEST",
    "videoCodec": "H264",
    "audioCodec": "AAC",
    "protocol": "RTSP"
  }

Xavi