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    Dahua IPC-HFW2100 : i can't make it work

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    • A
      andyf last edited by

      has anyone suggestions to make this camera work?

      i tried with “rtsp://IP:PORT//live” and with “rtsp://IP:PORT/live/cam/realmonitor?channel=1&subtype=1” ( which both works with vlc )

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      • Monocle
        Monocle @andyf last edited by Monocle

        @andyf

        Which Alexa device are you using?

        Also make sure the camera is configured for AAC audio encoding in the camera’s own web config (or disabled).

        This RTSP URL looks correct for Dahua cameras.

        rtsp://IP:PORT/live/cam/realmonitor?channel=1&subtype=1
        

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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        • A
          andyf @Monocle last edited by

          @Monocle said in Dahua IPC-HFW2100 : i can't make it work:

          @andyf

          Which Alexa device are you using?

          Also make sure the camera is configured for AAC audio encoding in the camera’s own web config (or disabled).

          This RTSP URL looks correct for Dahua cameras.

          rtsp://IP:PORT/live/cam/realmonitor?channel=1&subtype=1
          

          i’m using the Echo Show 5

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          • Monocle
            Monocle @andyf last edited by

            @andyf

            The Echo Show 5 requires using our Monocle Gateway software in addition to the IP camera and Alexa device on your network.

            Please see:

            • https://forum.monoclecam.com/topic/201/echo-show-5-2019
            • https://monoclecam.com/monocle-gateway

            Thanks, Robert

            Monocle: https://monoclecam.com
            Getting Started | Troubleshooting Guide | FAQ | Contact Support

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            • A
              andyf @Monocle last edited by

              @Monocle said in Dahua IPC-HFW2100 : i can't make it work:

              @andyf

              The Echo Show 5 requires using our Monocle Gateway software in addition to the IP camera and Alexa device on your network.

              Please see:

              • https://forum.monoclecam.com/topic/201/echo-show-5-2019
              • https://monoclecam.com/monocle-gateway

              Thanks, Robert

              I’m already using the Monocle Gateway installed with Docker in my Synology DS 718+ , i have other 2 hikvision 2mpx vandalproff outdoor cameras that are working with Echo Show 5 !

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              • Monocle
                Monocle @andyf last edited by

                @andyf
                Can you post a log from the Monocle Gateway where you ask Alexa for this camera stream? Let see how far the gateway is getting and maybe that can help determine what’s going wrong.

                Thanks, Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                • A
                  andyf @Monocle last edited by

                  @Monocle said in Dahua IPC-HFW2100 : i can't make it work:

                  @andyf
                  Can you post a log from the Monocle Gateway where you ask Alexa for this camera stream? Let see how far the gateway is getting and maybe that can help determine what’s going wrong.

                  Thanks, Robert

                  log_garage.png

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                  • Monocle
                    Monocle @andyf last edited by

                    @andyf

                    OK, it took me a minute to figure out it is reverse order :-)

                    All looks good in terms of the gateway accepting the connection from Alexa and negotiating the RTSP protocol to SETUP and PLAY the stream. So it would appear that the Echo Show 5 is successfully attaching to the stream, but for some reason does not like the stream and stops. (end of the log is missing, so I did not see the disconnect, but I assume it disconnected and attempted two more times.)

                    So what to do … you could try playing with the video codec setting on the camera itself and see if you can find a working combination. For the Echo Show 5, the camera’s stream must be at a resolution of 1080P or lower configured on the camera itself. Or you could try to use this tag in addition to the existing tags : @fake-fmtp. This tag will produce a known working codec config signature in the descriptor and in some cases will get the stream working. In some cases the stream may not play for long, but its worth a shot.

                    Thanks, Robert

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                    • A
                      andyf last edited by andyf

                      this is approximately half of log of this camera attempt, the full log of this “Attempt” for this camera was very long , if compared with the previous log of the camera that works, it was like 3-4 times longer, probably (as you said) the camera does many attempts …i will post the rest of the log, and try also to “play” with the video codecs like you suggested me!

                      Thank You

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