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    Foscam R2 with Lenovo Smart Tab [SOLVED]

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    • S
      skarragallagher last edited by

      Hi! Thanks again for the response
      Yes Both the Lenovo Smart Tab and the gateway are on the same network. I have a flat internal network.

      I have been suspecting Network as well, although all of my tests have been checking out.

      I believe i ran the PING/DNS/SSL from my laptop which is not the gateway. I will run again with more details for you to see:
      DNS Rebinding / Ping Test

      Windows IP Configuration
      
      
      Ethernet adapter Ethernet:
      
         Connection-specific DNS Suffix  . : localdomain
         Link-local IPv6 Address . . . . . : fe80::5cd0:630d:e83:b50a%27
         IPv4 Address. . . . . . . . . . . : 192.168.1.105
         Subnet Mask . . . . . . . . . . . : 255.255.255.0
         Default Gateway . . . . . . . . . : 192.168.1.1
      
      Wireless LAN adapter Local Area Connection* 5:
      
         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
      
      Wireless LAN adapter Local Area Connection* 6:
      
         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
      
      Wireless LAN adapter Wi-Fi:
      
         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . : localdomain
      
      Ethernet adapter Bluetooth Network Connection 2:
      
         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
      
      C:\Users\Ryan>ping 46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io
      
      Pinging 46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io [192.168.1.26] with 32 bytes of data:
      Reply from 192.168.1.26: bytes=32 time<1ms TTL=128
      Reply from 192.168.1.26: bytes=32 time<1ms TTL=128
      Reply from 192.168.1.26: bytes=32 time<1ms TTL=128
      Reply from 192.168.1.26: bytes=32 time<1ms TTL=128
      
      Ping statistics for 192.168.1.26:
          Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
          Minimum = 0ms, Maximum = 0ms, Average = 0ms
      

      Here is the SSL test:

      c:\Program Files (x86)\GnuWin32\bin>openssl s_client -showcerts -connect 46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io:443
      Loading 'screen' into random state - done
      CONNECTED(00000280)
      depth=1 /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
      verify error:num=20:unable to get local issuer certificate
      verify return:0
      ---
      Certificate chain
      0 s:/CN=*.mproxy.io
        i:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
      -----BEGIN CERTIFICATE-----
      MIIFTzCCBDegAwIBAgISBHpaO7am/U6QYocQdyvOiPVgMA0GCSqGSIb3DQEBCwUA
      MEoxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MSMwIQYDVQQD
      ExpMZXQncyBFbmNyeXB0IEF1dGhvcml0eSBYMzAeFw0xOTExMjgyMTAyNThaFw0y
      MDAyMjYyMTAyNThaMBYxFDASBgNVBAMMCyoubXByb3h5LmlvMIIBIjANBgkqhkiG
      9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwv0unkexb7tcMVASBEjpvS6YUu2oQgJ8d2mU
      xzLeFfEv/oCTPQqE6nAyBGxetxm/suJpSRlPMjZthaSPubFL/HGdHyvkHrTV8QR6
      sHzt2YhCKq4MrqmBrpexsAZ9a3nbyEXUtXtV79imZtKPkvu+d+Dmb36BKva3UB7R
      RfnwuFxl4Q2e+aCjqOKZlKWuJPNnmlgy7q6ugZ+jF9k4hgSDNfZviAI4k9DZg1VB
      WwmiZXe2xFbqAYHn+n7Y8BUwkRXw04iYQHdw+AYdQWzd36rEWRQmxZJFTI9Fkm1z
      chds1kNO/C3Ibr1ar1iOhyoQZuhd3SvoOfP2DObfS2Ge2XGDJwIDAQABo4ICYTCC
      Al0wDgYDVR0PAQH/BAQDAgWgMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcD
      AjAMBgNVHRMBAf8EAjAAMB0GA1UdDgQWBBRjYwXLQe3dyi4HLhKFjxZb5ZuzzjAf
      BgNVHSMEGDAWgBSoSmpjBH3duubRObemRWXv86jsoTBvBggrBgEFBQcBAQRjMGEw
      LgYIKwYBBQUHMAGGImh0dHA6Ly9vY3NwLmludC14My5sZXRzZW5jcnlwdC5vcmcw
      LwYIKwYBBQUHMAKGI2h0dHA6Ly9jZXJ0LmludC14My5sZXRzZW5jcnlwdC5vcmcv
      MBYGA1UdEQQPMA2CCyoubXByb3h5LmlvMEwGA1UdIARFMEMwCAYGZ4EMAQIBMDcG
      CysGAQQBgt8TAQEBMCgwJgYIKwYBBQUHAgEWGmh0dHA6Ly9jcHMubGV0c2VuY3J5
      cHQub3JnMIIBBQYKKwYBBAHWeQIEAgSB9gSB8wDxAHYA8JWkWfIA0YJAEC0vk4iO
      rUv+HUfjmeHQNKawqKqOsnMAAAFutAnopgAABAMARzBFAiEA8X6V15QoliGDhmRZ
      l/8G+HaUSWWGIrwEY1ZeW8s0o48CIG3K+zvNzkikIYskPND5AU/JXpQbgSspO/iN
      b/n21AAlAHcAsh4FzIuizYogTodm+Su5iiUgZ2va+nDnsklTLe+LkF4AAAFutAno
      sgAABAMASDBGAiEA0ylmXOv3gQjNoT8saKbrfYmfpU3IaUG95ZTPhT0gzjsCIQDN
      lk1sQvKVat/Xns+ebEXAfhKCcGzzwxMUONOH1ucN+DANBgkqhkiG9w0BAQsFAAOC
      AQEAGMeGfN/CizUsJSDy9vuqeKRlDCaCxd5kVQkEU3wgCpFS5eINorvWT9thcx8V
      Q4qpFov8R5QOCbqY1+vhbOhNjJrGSQ811weFAvCBbUxklLXIAwXMgcywEO6elyvl
      EQxo3rdoj68lmChyJPGP/0x5zmsZ/CnK1Ey8ey9QW3CkbolQkFdIJkuT24VMwfkq
      Rg7vkqOoTyOG9K6fpuwyxZ3xd227pJSXjRBlVOD3gJFcisJApdZsWv1V8e8LCeAy
      8+h61albGiVy22yVtNi1zLLWcPOzC8kY/rTGvXlcsI22cxfEVidHsqOnq0R2e7Uo
      XbeSY32mN1tqz7ioPYpdV0GoCA==
      -----END CERTIFICATE-----
      1 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
        i:/O=Digital Signature Trust Co./CN=DST Root CA X3
      -----BEGIN CERTIFICATE-----
      MIIEkjCCA3qgAwIBAgIQCgFBQgAAAVOFc2oLheynCDANBgkqhkiG9w0BAQsFADA/
      MSQwIgYDVQQKExtEaWdpdGFsIFNpZ25hdHVyZSBUcnVzdCBDby4xFzAVBgNVBAMT
      DkRTVCBSb290IENBIFgzMB4XDTE2MDMxNzE2NDA0NloXDTIxMDMxNzE2NDA0Nlow
      SjELMAkGA1UEBhMCVVMxFjAUBgNVBAoTDUxldCdzIEVuY3J5cHQxIzAhBgNVBAMT
      GkxldCdzIEVuY3J5cHQgQXV0aG9yaXR5IFgzMIIBIjANBgkqhkiG9w0BAQEFAAOC
      AQ8AMIIBCgKCAQEAnNMM8FrlLke3cl03g7NoYzDq1zUmGSXhvb418XCSL7e4S0EF
      q6meNQhY7LEqxGiHC6PjdeTm86dicbp5gWAf15Gan/PQeGdxyGkOlZHP/uaZ6WA8
      SMx+yk13EiSdRxta67nsHjcAHJyse6cF6s5K671B5TaYucv9bTyWaN8jKkKQDIZ0
      Z8h/pZq4UmEUEz9l6YKHy9v6Dlb2honzhT+Xhq+w3Brvaw2VFn3EK6BlspkENnWA
      a6xK8xuQSXgvopZPKiAlKQTGdMDQMc2PMTiVFrqoM7hD8bEfwzB/onkxEz0tNvjj
      /PIzark5McWvxI0NHWQWM6r6hCm21AvA2H3DkwIDAQABo4IBfTCCAXkwEgYDVR0T
      AQH/BAgwBgEB/wIBADAOBgNVHQ8BAf8EBAMCAYYwfwYIKwYBBQUHAQEEczBxMDIG
      CCsGAQUFBzABhiZodHRwOi8vaXNyZy50cnVzdGlkLm9jc3AuaWRlbnRydXN0LmNv
      bTA7BggrBgEFBQcwAoYvaHR0cDovL2FwcHMuaWRlbnRydXN0LmNvbS9yb290cy9k
      c3Ryb290Y2F4My5wN2MwHwYDVR0jBBgwFoAUxKexpHsscfrb4UuQdf/EFWCFiRAw
      VAYDVR0gBE0wSzAIBgZngQwBAgEwPwYLKwYBBAGC3xMBAQEwMDAuBggrBgEFBQcC
      ARYiaHR0cDovL2Nwcy5yb290LXgxLmxldHNlbmNyeXB0Lm9yZzA8BgNVHR8ENTAz
      MDGgL6AthitodHRwOi8vY3JsLmlkZW50cnVzdC5jb20vRFNUUk9PVENBWDNDUkwu
      Y3JsMB0GA1UdDgQWBBSoSmpjBH3duubRObemRWXv86jsoTANBgkqhkiG9w0BAQsF
      AAOCAQEA3TPXEfNjWDjdGBX7CVW+dla5cEilaUcne8IkCJLxWh9KEik3JHRRHGJo
      uM2VcGfl96S8TihRzZvoroed6ti6WqEBmtzw3Wodatg+VyOeph4EYpr/1wXKtx8/
      wApIvJSwtmVi4MFU5aMqrSDE6ea73Mj2tcMyo5jMd6jmeWUHK8so/joWUoHOUgwu
      X4Po1QYz+3dszkDqMp4fklxBwXRsW10KXzPMTZ+sOPAveyxindmjkW8lGy+QsRlG
      PfZ+G6Z6h7mjem0Y+iWlkYcV4PIWL1iwBi8saCbGS5jN2p8M+X+Q7UNKEkROb3N6
      KOqkqm57TH2H3eDJAkSnh6/DNFu0Qg==
      -----END CERTIFICATE-----
      ---
      Server certificate
      subject=/CN=*.mproxy.io
      issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
      ---
      No client certificate CA names sent
      ---
      SSL handshake has read 2702 bytes and written 450 bytes
      ---
      New, TLSv1/SSLv3, Cipher is AES256-SHA
      Server public key is 2048 bit
      Compression: NONE
      Expansion: NONE
      SSL-Session:
         Protocol  : TLSv1
         Cipher    : AES256-SHA
         Session-ID: ABC576F7659B2F1BA3F52531C1C8AC64D60A35376458195F66CAB7BF2FE5BBA2
         Session-ID-ctx:
         Master-Key: 7836EEA064FE9B40BF7EC15697A4D3A97FF57C56A698EFB8178CE5424C0AD9C6C2F881C3D402C81FA7E40A5DAB922610
         Key-Arg   : None
         Start Time: 1579310339
         Timeout   : 300 (sec)
         Verify return code: 20 (unable to get local issuer certificate)
      ---
      closed
      
      c:\Program Files (x86)\GnuWin32\bin>
      
      1 Reply Last reply Reply Quote 0
      • S
        skarragallagher last edited by

        I noticed a couple others with Ubiquity USG that had issues “Camera Doesn’t Support That”
        https://www.ui.com/unifi-routing/usg/

        But im not sure if they are related.

        1 Reply Last reply Reply Quote 0
        • S
          skarragallagher last edited by

          Im not sure its DNS rebinding these tests seem to work out i gleaned from this thread… Its worth investigating the USG config though. Also i am using OpenDNS as the public DNS and i checked the account to make sure it isn’t blocking DNS Rebinding

          https://forum.monoclecam.com/topic/153/reolink-camera-wont-show-on-alexa-tv-solved/8

          c:\Program Files (x86)\GnuWin32\bin>nslookup 46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io
          Server:  ubnt
          Address:  192.168.1.1
          
          Non-authoritative answer:
          Name:    46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io
          Address:  192.168.1.26
          
          
          c:\Program Files (x86)\GnuWin32\bin>nslookup 46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io 8.8.8.8
          Server:  dns.google
          Address:  8.8.8.8
          
          Non-authoritative answer:
          Name:    46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io
          Address:  192.168.1.26
          
          
          c:\Program Files (x86)\GnuWin32\bin>
          
          Monocle 1 Reply Last reply Reply Quote 0
          • S
            skarragallagher last edited by

            Even though the DNS Rebinding tests seem to check out (no mismatch on internal vs external) I tried manually adding the fqdn into the DNS host file and specific file for DNSmasq on the USG following instructions found on some forums.

            Since DNS rebinding didn’t seem to the be the issue, i wasn’t able to really test other than asking Alexa to show the camera and look at the logs which show there is no connection attempt

            Also thinking it is the firewall, i temporarily created ANY ANY rule effectively allowing all traffic through to the LAN network. Unfortunately nothing seems to make any difference or show at least the connection attempt.

            I am thinking a good testing step would be connect to known working camera and known working proxy. If you can check that setup and provide details i will test it out.

            -------------------------------------------------
            RTSP STREAM MODIFIED:  Upstairs Bedroom
              Any existing RTSP steams will be shut down
              and a new stream instance will be registered.
            -------------------------------------------------
            
            2020-01-20T05:50:12.979Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://192.168.1.205:443/videoSub
            2020-01-20T05:50:12.980Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
              "cseq": "1",
              "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:43a3e6d3-53a9-48ca-b4fa-2554acae132c"
            }
            2020-01-20T05:50:12.981Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
            2020-01-20T05:50:12.981Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
              "cseq": "1",
              "date": "Mon, Jan 20 2020 05:50:12 GMT"
            }
            
            -------------------------------------------------
            INITIALIZE RTSP STREAM:  Upstairs Bedroom
            -------------------------------------------------
             - NAME  : Upstairs Bedroom
             - MAKE  : Foscam
             - MODEL : R2
             - LABEL : PRIMARY
             - URL   : rtsp://192.168.1.205:443/videoSub
             - UUID  : STREAM:43a3e6d3-53a9-48ca-b4fa-2554acae132c
             - SESS  : e79d3050-3344-4d6d-a14c-a381ecc582bc
             - MODIF : Sun Jan 19 2020 21:50:04 GMT-0800 (Pacific Standard Time)
             - TAGS  : @tunnel
            -------------------------------------------------
            
            
            
            1 Reply Last reply Reply Quote 0
            • S
              skarragallagher last edited by

              Some more info this is the gateway server and which ports are listening. I ran the command twice. First run is with monocle gateway started, second one is is with monocle gateway stopped

              C:\WINDOWS\system32>netstat -an |find /i "listening"
                TCP    0.0.0.0:80             0.0.0.0:0              LISTENING
                TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:443            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:554            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:1801           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2103           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2105           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2107           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2869           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:3483           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:5040           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:5357           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:6789           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:7680           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8080           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8443           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8554           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8555           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8843           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8880           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:9000           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:9090           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10200          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10243          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10400          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10401          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49664          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49665          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49666          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49667          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49668          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49722          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49752          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49753          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49769          0.0.0.0:0              LISTENING
                TCP    127.0.0.1:5354         0.0.0.0:0              LISTENING
                TCP    127.0.0.1:27117        0.0.0.0:0              LISTENING
                TCP    192.168.1.26:139       0.0.0.0:0              LISTENING
                TCP    [::]:135               [::]:0                 LISTENING
                TCP    [::]:445               [::]:0                 LISTENING
                TCP    [::]:554               [::]:0                 LISTENING
                TCP    [::]:1801              [::]:0                 LISTENING
                TCP    [::]:2103              [::]:0                 LISTENING
                TCP    [::]:2105              [::]:0                 LISTENING
                TCP    [::]:2107              [::]:0                 LISTENING
                TCP    [::]:2869              [::]:0                 LISTENING
                TCP    [::]:3389              [::]:0                 LISTENING
                TCP    [::]:5357              [::]:0                 LISTENING
                TCP    [::]:6789              [::]:0                 LISTENING
                TCP    [::]:7680              [::]:0                 LISTENING
                TCP    [::]:8080              [::]:0                 LISTENING
                TCP    [::]:8443              [::]:0                 LISTENING
                TCP    [::]:8843              [::]:0                 LISTENING
                TCP    [::]:8880              [::]:0                 LISTENING
                TCP    [::]:10243             [::]:0                 LISTENING
                TCP    [::]:49664             [::]:0                 LISTENING
                TCP    [::]:49665             [::]:0                 LISTENING
                TCP    [::]:49666             [::]:0                 LISTENING
                TCP    [::]:49667             [::]:0                 LISTENING
                TCP    [::]:49668             [::]:0                 LISTENING
                TCP    [::]:49722             [::]:0                 LISTENING
                TCP    [::]:49752             [::]:0                 LISTENING
                TCP    [::]:49753             [::]:0                 LISTENING
                TCP    [::]:49769             [::]:0                 LISTENING
              
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>
              C:\WINDOWS\system32>netstat -an |find /i "listening"
                TCP    0.0.0.0:80             0.0.0.0:0              LISTENING
                TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:554            0.0.0.0:0              LISTENING
                TCP    0.0.0.0:1801           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2103           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2105           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2107           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:2869           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:3483           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:5040           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:5357           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:6789           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:7680           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8080           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8443           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8843           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:8880           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:9000           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:9090           0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10200          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10243          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10400          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:10401          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49664          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49665          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49666          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49667          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49668          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49722          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49752          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49753          0.0.0.0:0              LISTENING
                TCP    0.0.0.0:49769          0.0.0.0:0              LISTENING
                TCP    127.0.0.1:5354         0.0.0.0:0              LISTENING
                TCP    127.0.0.1:27117        0.0.0.0:0              LISTENING
                TCP    192.168.1.26:139       0.0.0.0:0              LISTENING
                TCP    [::]:135               [::]:0                 LISTENING
                TCP    [::]:445               [::]:0                 LISTENING
                TCP    [::]:554               [::]:0                 LISTENING
                TCP    [::]:1801              [::]:0                 LISTENING
                TCP    [::]:2103              [::]:0                 LISTENING
                TCP    [::]:2105              [::]:0                 LISTENING
                TCP    [::]:2107              [::]:0                 LISTENING
                TCP    [::]:2869              [::]:0                 LISTENING
                TCP    [::]:3389              [::]:0                 LISTENING
                TCP    [::]:5357              [::]:0                 LISTENING
                TCP    [::]:6789              [::]:0                 LISTENING
                TCP    [::]:7680              [::]:0                 LISTENING
                TCP    [::]:8080              [::]:0                 LISTENING
                TCP    [::]:8443              [::]:0                 LISTENING
                TCP    [::]:8843              [::]:0                 LISTENING
                TCP    [::]:8880              [::]:0                 LISTENING
                TCP    [::]:10243             [::]:0                 LISTENING
                TCP    [::]:49664             [::]:0                 LISTENING
                TCP    [::]:49665             [::]:0                 LISTENING
                TCP    [::]:49666             [::]:0                 LISTENING
                TCP    [::]:49667             [::]:0                 LISTENING
                TCP    [::]:49668             [::]:0                 LISTENING
                TCP    [::]:49722             [::]:0                 LISTENING
                TCP    [::]:49752             [::]:0                 LISTENING
                TCP    [::]:49753             [::]:0                 LISTENING
                TCP    [::]:49769             [::]:0                 LISTENING
              
              Monocle 1 Reply Last reply Reply Quote 0
              • Monocle
                Monocle @skarragallagher last edited by

                @skarragallagher

                Let’s start with a test of the Alexa device to a known working demo camera without the gateway.

                The following RTSP URL is now working and I just tested it with FireTV and Echo Show 8:
                rtsp://demo.mproxy.io:443/test

                Here are the connection details I am using in Monocle web portal.
                e776375b-260e-4a67-b6bf-2287dbb6db4d-image.png

                In this case we are not using the Monocle Gateway at all. I’m just hoping to verify that your Alexa-enabled device can at least access a publicly hosted camera and show the camera’s stream thus verifying the device is fully capable of showing camera stream using the Alexa Smart Home Camera APIs.

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                • S
                  skarragallagher last edited by

                  Just says “Camera Doesn’t Support That”

                  68fc5861-9025-4711-ab20-a62b701781a7-image.png

                  Monocle 2 Replies Last reply Reply Quote 0
                  • Monocle
                    Monocle @skarragallagher last edited by Monocle

                    @skarragallagher

                    Well, that’s not a good sign. I just tested the demo feed again to make sure it was still working and it is.

                    I renamed my demo camera to “Demo Direct” just to try it out. I then asked “Alexa, discover devices” so she would get the updated device name. She responded with “No new devices …” which is correct, because this is just a change to an existing device.

                    Finally, I asked “Alexa, show me Demo Direct” and she responded with “OK”. After about 5-10 seconds, the feed is displayed on my devices. I tested on the following:

                    • Fire TV 4K (Gen 1)
                    • Fire TV Cube 4K
                    • Fire TV Stick 4K
                    • Fire TV Edition 4K (Toshiba)
                    • Echo Spot (Gen 1)
                    • Echo Show 7" (Gen 1)
                    • Echo Show 10.1" (Gen 2)
                    • Echo Show 5
                    • Echo Show 8
                    • Echo Fire Tablet (7th Gen)

                    So at this point, I’m really out of suggestions to try other than trying to work with Amazon Alexa support. I don’t believe its a problem at all with the Monocle Alexa Skill.

                    Thanks, Robert

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                    • Monocle
                      Monocle @skarragallagher last edited by

                      @skarragallagher

                      Actually … I did think of one more small thing to try. Add the tag “@noproxy” to the “Demo Direct” camera.
                      This will eliminate one more step in the process. I don’t expect it to make a difference but it’s worth a shot.

                      Thanks, Robert

                      Monocle: https://monoclecam.com
                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                      • S
                        skarragallagher last edited by skarragallagher

                        I will try @noproxy

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                        • S
                          skarragallagher last edited by

                          Thanks so much for trying to help… Unfortunately no love, I will try replacing my firewall with a different device to see if it is indeed some setting with the firewall. If that doesn’t work, do you have any suggestions on who and how to contact amazon support? I.e. is there an email address to contact?

                          Monocle 2 Replies Last reply Reply Quote 0
                          • Monocle
                            Monocle @skarragallagher last edited by

                            @skarragallagher

                            If the Lenovo Smart Tab won’t work with the DEMO camera feed then I don’t think its an issue with your firewall. The DEMO camera feed is available publicly and thus as long as the Alexa device can access the Internet, then nothing firewall related should have an impact in this case.

                            Basically here is what should happen:

                            1.) You ask Alexa for a camera feed.
                            2.) Your Lenovo Smart Tab will contact Alexa servers to initiate the camera stream by name.
                            3.) The Alexa servers contact the Monocle servers with a request for the camera stream. (InitializeCameraStream)
                            4.) Monocle servers receive the Alexa InitializeCameraStream request and respond with the appropriate details (RTSP URL, username, password, etc) for the Alexa device to make a RTSP connection to the IP camera.

                            You can verify this by inspecting the “Camera Feed History” on your camera in the Monocle Web Portal.
                            You should see something like this in your feed history for the demo camera stream when using tag @noproxy:

                             {
                                "timestamp": "2020-01-21T17:19:06.750Z",
                                "request": "InitializeCameraStreams",
                                "response": [
                                  {
                                    "uri": "rtsp://demo.mproxy.io:443/test",
                                    "resolution": {
                                      "width": "1920",
                                      "height": "1080"
                                    },
                                    "authorizationType": "NONE",
                                    "videoCodec": "H264",
                                    "audioCodec": "NONE",
                                    "protocol": "RTSP"
                                  }
                                ]
                              }
                            

                            5.) This response is then returned to the Lenovo Smart Tab by the Alexa servers and then the tablet should immediately attempt to establish a (secure) connection to the camera stream, negotiate a RTSP session and start playing the stream.

                            So as long as this is showing up in your camera feed history, then that tells us that the Alexa servers are accepting your request and we are responding with the demo camera stream information and at that point its entirely up to the Lenovo Smart Tab to make the connection to the camera stream and start playing the stream.

                            Thanks, Robert

                            Monocle: https://monoclecam.com
                            Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                            • Monocle
                              Monocle @skarragallagher last edited by

                              @skarragallagher said in Foscam R2 with Lenovo Smart Tab:

                              … do you have any suggestions on who and how to contact amazon support? I.e. is there an email address to contact?

                              Unfortunately I don’t have access to any direct means of Amazon support … just the general customer support URLs.

                              • https://www.amazon.com/gp/help/customer/display.html/?nodeId=201952240
                              • https://www.amazon.com/gp/help/customer/contact-us

                              I’ve had limited success using the Amazon developer forums for certain issues in the past:

                              • https://forums.developer.amazon.com/index.html

                              Monocle: https://monoclecam.com
                              Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                              • S
                                skarragallagher @Monocle last edited by

                                @Monocle Thanks for providing that context and detail.

                                When i tested again today, i do see the Demo Direct feed now!!!

                                [
                                  {
                                    "timestamp": "2020-01-21T22:38:39.607Z",
                                    "request": "InitializeCameraStreams",
                                    "response": [
                                      {
                                        "uri": "rtsp://demo.mproxy.io:443/test",
                                        "resolution": {
                                          "width": "1920",
                                          "height": "1080"
                                        },
                                        "authorizationType": "NONE",
                                        "videoCodec": "H264",
                                        "audioCodec": "NONE",
                                        "protocol": "RTSP"
                                      }
                                    ]
                                  },
                                

                                So this indicates that indeed the Alexa on Lenovo Smart Tab actually works. How do we test it through the proxy?

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                                • S
                                  skarragallagher last edited by

                                  I tested the Demo Direct Feed with and without the “@noproxy” tags.

                                  • It does indeed work with the “@noproxy”
                                  • It does NOT work with blank tags section
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                                  • S
                                    skarragallagher last edited by

                                    Here is my Demo Direct Feed, Can you validate that i have this configured correctly. Note the port change and tag, everything else should be the same

                                    38f279d2-14c7-49e6-92a0-92d7f437ba13-image.png

                                    This one going through the proxy with @proxy-tcp tag shows this:

                                    -------------------------------------------------
                                    INITIALIZE RTSP STREAM:  Demo Proxy
                                    -------------------------------------------------
                                     - NAME  : Demo Proxy
                                     - MAKE  : Monocle
                                     - MODEL : Demo
                                     - LABEL : PRIMARY
                                     - URL   : rtsp://demo.mproxy.io:554/test
                                     - UUID  : STREAM:b10829c1-f61c-4f67-a30f-dc3dd578d447
                                     - SESS  : f3915c4d-2a2c-4325-9ba6-d5738a36875c
                                     - MODIF : Tue Jan 21 2020 14:40:28 GMT-0800 (Pacific Standard Time)
                                     - TAGS  : @proxy-tcp
                                    -------------------------------------------------
                                    
                                    2020-01-21T22:43:03.664Z [INFO]  [RTSP PROXY] REGISTERING STREAM [Demo Proxy/PRIMARY]; (STREAM:b10829c1-f61c-4f67-a30f-dc3dd578d447)
                                    2020-01-21T22:43:03.674Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://demo.mproxy.io:554/test
                                    2020-01-21T22:43:03.675Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
                                      "cseq": "1",
                                      "transport": "reuse_connection=0;preferred_delivery_protocol=interleaved;proxy_url_suffix=STREAM:b10829c1-f61c-4f67-a30f-dc3dd578d447"
                                    }
                                    2020-01-21T22:43:03.677Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
                                    2020-01-21T22:43:03.677Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
                                      "cseq": "1",
                                      "date": "Tue, Jan 21 2020 22:43:03 GMT"
                                    }
                                    2020-01-21T22:43:10.654Z [INFO]  [RTSP PROXY] STREAM [Demo Proxy/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
                                    2020-01-21T22:44:10.653Z [INFO]  [RTSP PROXY] STREAM [Demo Proxy/PRIMARY] WILL BE DE-REGISTERED IN 3 MINUTES
                                    2020-01-21T22:45:10.654Z [INFO]  [RTSP PROXY] STREAM [Demo Proxy/PRIMARY] WILL BE DE-REGISTERED IN 2 MINUTES
                                    2020-01-21T22:46:10.653Z [INFO]  [RTSP PROXY] STREAM [Demo Proxy/PRIMARY] WILL BE DE-REGISTERED IN 1 MINUTES
                                    2020-01-21T22:47:10.654Z [INFO]  [RTSP PROXY] DE-REGISTERING STREAM [Demo Proxy/PRIMARY]; NO LONGER IN USE
                                    2020-01-21T22:47:10.658Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [DEREGISTER] rtsp://demo.mproxy.io:554/test
                                    2020-01-21T22:47:10.659Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
                                      "cseq": "1",
                                      "transport": "reuse_connection=0;preferred_delivery_protocol=interleaved;proxy_url_suffix=STREAM:b10829c1-f61c-4f67-a30f-dc3dd578d447"
                                    }
                                    2020-01-21T22:47:10.659Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
                                    2020-01-21T22:47:10.659Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
                                      "cseq": "1",
                                      "date": "Tue, Jan 21 2020 22:47:10 GMT"
                                    }
                                    
                                    

                                    Here is the corresponding logs from Monocle WebUI

                                    [
                                      {
                                        "timestamp": "2020-01-21T22:43:03.709Z",
                                        "request": "InitializeCameraStreams",
                                        "response": [
                                          {
                                            "uri": "rtsp://demo.mproxy.io:554/test",
                                            "proxy": "rtsp://46224620-b4e1-424d-abce-1ddb866d01f8.mproxy.io:443/STREAM:b10829c1-f61c-4f67-a30f-dc3dd578d447?session=f3915c4d-2a2c-4325-9ba6-d5738a36875c",
                                            "resolution": {
                                              "width": "1920",
                                              "height": "1080"
                                            },
                                            "authorizationType": "NONE",
                                            "videoCodec": "H264",
                                            "audioCodec": "NONE",
                                            "protocol": "RTSP"
                                          }
                                        ]
                                      },
                                    
                                    Monocle 2 Replies Last reply Reply Quote 0
                                    • Monocle
                                      Monocle @skarragallagher last edited by Monocle

                                      @skarragallagher

                                      Can you revert back to the URL rtsp://demo.mproxy.io:443/test and test again both with and without the @noproxy tag. I’m just trying to isolate the issue and make sure we are working on the exact breakdown.

                                      If it’s absolutely working with tag @noproxy and definitely not working with no tags, then that points to a new issue we have never seen before. But it’s a clue and possibly we can move to the next diagnostics step once this is confirmed.

                                      Thanks, Robert

                                      Monocle: https://monoclecam.com
                                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                      • Monocle
                                        Monocle @skarragallagher last edited by Monocle

                                        @skarragallagher

                                        After confirming the steps above in my last post, you can move forward and try RTSP URL: rtsp://demo.mproxy.io:554/test and include both of the following tags: @noproxy, @tunnel and lets see if anything new shows up in the gateway log.

                                        If the key to getting this working is the tag @noproxy, then I suspect I know what the issue is. Tag @noproxy tells our servers NOT to use a RTSP REDIRECT. In fact, I should change it to @noredirect to avoid confusion because the word “proxy” in this case means something different than the @proxy used with the gateway. This issue has never come up before and we have never shared this tag for use until now. By default we use a RTSP redirection stage as this was the original working implementation method before Amazon started implementing stricter and stricter access policies.

                                        Thanks, Robert

                                        Monocle: https://monoclecam.com
                                        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                        • S
                                          skarragallagher last edited by

                                          Yes, i have 2 demo cameras in my configuration

                                          8360640e-12a4-4228-8506-2d2535399b02-image.png

                                          The Direct one that isn’t using the gateway is the first camera that i have gotten to work at all. I am 100% positive that it is working using the @noproxy and as soon as i remove that it stops working

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                                          • S
                                            skarragallagher last edited by

                                            I will configure Demo Proxy with @noproxy, @tunnel and see what happens

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