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    Remove camera name and darkened top/bottom? [ANSWERED]

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    • M
      mbush last edited by Monocle

      The device name as text as well as darkened edge on top and bottom of the screen are showing on my Fire TV live feeds, which looks like vignette and is very annoying. Is this a monoclecam issue or an Alexa issue? How can I turn them off/disable them? Thanks!

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      • F
        flptrnkng @mbush last edited by

        @mbush Alexa issue. My Show 5s have the problem, my Toshiba FireTV doesn’t. Same cameras, same Monocle Gateway in use.

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        • Monocle
          Monocle @mbush last edited by

          @mbush

          Alexa Issue!

          See this thread for more info:
          https://forum.monoclecam.com/topic/453/banner-is-persistent-does-not-fade?_=1594064307699

          Thanks, Robert

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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