echo show not working with cameras

[pathfinder]

I have what sounds like the same problem. Echo Show doesn’t work but fire tablet does work normally.

[Toto]

@Toto said in echo show not working with cameras:

I have the problem too, but Echo Show 10 works fine, echo Show 5 and 8 does’ nt work since few days.
@Robert, your maintenance is needed!
Best
Toto

And now Echo Show10 did update to Firmware 6565, and Cams rewiev is broken too. @admin your help is needed
Best
Toto

[flynmoose]

Same here. Echo Show 8 1st Gen. Firmware is showing /5565.

Have had two working cameras (one Amcrest, one Dahua) for over a year with Monocle. Now nothing.

Watching the output from Docker - the request is initiated but the Echo never starts the stream from the proxy.

(I just obfuscated everything that I didn’t know what it meant or thought should not be shared.)

This was a working config - nothing has changed on my end and I can ping the *.mproxy.io address from the VLAN that my cameras are on. No changes to firewall rules.

[Toto]

Thank you !

Problem solved

[papaspapa]

@Toto How???

[Toto]

@papaspapa

Can’t explain, i’ve done nothing, but Echo Show 8 worked again by itself. But Echo Show 5 and 8 not.

Best
Toto

[FrankZielonka 0]

Hello,

I have the same problem with Echo Show 15. Firmware: 31240326020
Alexa always responds after about 30 seconds “the camera is not responding”.
The cameras can be reached via VLC over RTSP.
In the terminal I get the same output as @toto.
Port 443 is accessible on the camera and on the gateway.

Who can help me here?
Or is there a general problem with Alex or monoclecam gateway?

[MikeUlm]

Still not working on Alexa Spot and Alexa Show since 30 Days :-(

[papaspapa]

@Toto said in echo show not working with cameras:

@papaspapa

Can’t explain, i’ve done nothing, but Echo Show 8 worked again by itself. But Echo Show 5 and 8 not.

Best
Toto

Which is it then? Did the Echo Show 8 work or not?

[Toto]

@papaspapa

sorry my fault, Echo Show 10 is running again.
Echo Show 5 and 8 not.

[FrankZielonka 0]

Is there no longer any support from Monoclecam?

Is the system still being developed?

I took a look at the last forum entries, some of which are from a long time ago.

[papaspapa]

@FrankZielonka-0 apparently not

[johnquilico]

@papaspapa

I have 2 Echo Show 8 (1st generation)
Both are using Software Fire OS 6.5.6.5 (NS6565/5565).

One is still working great receiving all my Unifi cameras. The other Echo Show works for a few hours then “Camera not reponding”

If deregister that Echo Show and reregister it, It will start working again for 4 to 24 hours… ish.

Getting tired of de and registration it!!

[flynmoose]

I gave up. Not to disparage our host but this isn’t the first round of “working / not working.”

I ended up setting up Scrypted in a docker container on a Proxmox VM and it was VERY straightforward and worked within minutes. I’m sure there are downsides there but the WAF (wife acceptance factor) of “just make it work” won out over loyalty.

[sabueso]

I was following this thread since several days, suffering exactly the same problem from one day to another, touching 1000 of things, and finally I’ve managed to solve this, restoring to “factory defaults” my Echo Show 8.

For some reason before restoring it, the Echo won’t connect through IP/UDP with my Monocle Gateway and once restored everything started working.

I hope this can be useful your someone.

Cheers,
Ramiro.

[Toto]

@sabueso
thank you for sharing with us.
You are right, Echo Show reset and new setup in Alexa app solved the problem for now.

Best
Toto

[Graham2607]

@sabueso Tried a factory reset echo show 10 2nd generation. I am NOT using the gateway. Did not work for me Graham

[komodin]

@sabueso I just signed up to thank you! It worked like a charm. I was facing the same issue for the last days and it started to make me crazy.

[MikeUlm]

I tried the Reset with my Echo Spot - but still not workin´ :-(

[Toto]

@MikeUlm
works for me with Echo 5,Echo 8 and Echo 10 after
Factory reset.

Best
Toto